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Chapter 6

Diagnostics

6-19

6.7.2.2

prtdiag

Command

The

prtdiag

command displays a table of diagnostic information that summarizes

the status of system components. The display format used by the

prtdiag

command can vary depending on what version of the Solaris OS is running on your
system. Following is an excerpt of the output produced by

prtdiag

on a healthy

Sun Fire V240 server running Solaris OS 8, PSR1.

Summary of Contents for Fire V210

Page 1: ...un Microsystems Inc www sun com Submit comments about this document at http www sun com hwdocs feedback Sun FireTM V210 and V240 Servers Administration Guide Part No 819 4208 10 December 2005 Revision A ...

Page 2: ...yright 2005 Sun Microsystems Inc 4150 Network Circle Santa Clara Californie 95054 Etats Unis Tous droits réservés Sun Microsystems Inc a les droits de propriété intellectuels relatants à la technologie qui est décrit dans ce document En particulier et sans la limitation ces droits de propriété intellectuels peuvent inclure un ou plus des brevets américains énumérés à http www sun com patents et un...

Page 3: ...4 1 1 5 Sun Fire V210 and V240 Servers Comparison 1 5 1 2 Bezel Features 1 5 1 2 1 Server Status Indicators 1 6 1 2 2 To Turn the Locator LED On 1 7 1 2 3 To Turn the Locator LED Off 1 7 1 2 4 To Display Locator LED Status 1 8 1 2 5 Front Panel 1 8 1 2 6 On Standby Switch 1 9 1 2 6 1 Controlling Server Power States 1 10 1 2 7 Hard Drives 1 11 1 2 8 DVD ROM Drive 1 12 1 2 9 System Configuration Car...

Page 4: ...pening the Front Bezel 2 2 2 3 Controlling Server Power 2 4 2 3 1 Powering On Using the On Standby Switch 2 4 2 3 2 Powering Off Using the On Standby Switch 2 5 2 4 Swapping a System Configuration Card Between Servers 2 6 2 4 1 Swapping a System Configuration Card Between Servers 2 6 2 5 Removing and Replacing Hard Drives 2 7 2 5 1 Removing a Hard Drive 2 7 2 5 2 Replacing a Hard Drive 2 8 2 5 3 I...

Page 5: ...onsole Prompt 3 6 3 4 3 To Set the Serial Port Speed Back to the Default 3 7 3 4 4 scadm resetrsc Command 3 7 3 4 5 TTYB Console Output 3 7 4 Sun Management Center 4 1 4 1 Sun Management Center 4 2 4 1 1 How Sun Management Center Works 4 2 4 1 2 Other Sun Management Center Features 4 3 4 1 2 1 Informal Tracking 4 3 4 1 2 2 Hardware Diagnostic Suite 4 3 4 1 2 3 Interoperability Third Party Monitori...

Page 6: ... Diagnostics 6 4 6 4 1 To Start POST Diagnostics Method 1 6 5 6 4 2 To Start POST Diagnostics Method 2 6 5 6 4 3 Controlling POST Diagnostics 6 6 6 5 OpenBoot Diagnostics 6 8 6 5 1 To Start OpenBoot Diagnostics 6 8 6 5 2 Controlling OpenBoot Diagnostics Tests 6 9 6 5 2 1 test and test all Commands 6 10 6 5 2 2 What OpenBoot Diagnostics Error Messages Tell You 6 11 6 6 OpenBoot Commands 6 13 6 6 1 ...

Page 7: ...ables 6 26 6 9 1 1 To View OpenBoot Configuration Variables 6 26 6 9 1 2 To Set OpenBoot Configuration Variables 6 26 6 10 Additional Diagnostic Tests for Specific Devices 6 27 6 10 1 Using the probe scsi Command to Confirm That Hard Drives are Active 6 27 6 10 2 Using probe ide Command to Confirm That the DVD or CD ROM Drive is Connected 6 28 6 10 3 Using watch net and watch net all Commands to C...

Page 8: ...viii Sun Fire V210 and V240 Servers Administration Guide December 2005 ...

Page 9: ... 1 7 Keyswitch Positions Sun Fire V240 Server 1 16 FIGURE 1 8 I O Ports Sun Fire V210 Server 1 17 FIGURE 1 9 I O Ports Sun Fire V240 Server 1 17 FIGURE 1 10 Location of Network Status Indicators 1 18 FIGURE 1 11 System Prompt Flow Diagram 1 21 FIGURE 2 1 Opening the Bezel Sun Fire V210 Server 2 3 FIGURE 2 2 Opening The Bezel Sun Fire V240 Server 2 3 FIGURE 2 3 Inserting a System Configuration Card...

Page 10: ...x Sun Fire V210 and V240 Servers Administration Guide December 2005 ...

Page 11: ...er Behaviors 1 16 TABLE 1 8 Network Link Indicators 1 18 TABLE 1 9 Network Speed Indicators 1 19 TABLE 1 10 Power Supply Unit Indicators 1 20 TABLE 1 11 Power Supply Unit Ready to Remove Indicator Sun Fire V240 1 20 TABLE 3 1 What ALOM Monitors 3 3 TABLE 4 1 What Sun Management Center Monitors 4 2 TABLE 5 1 SunVTS Tests 5 3 TABLE 6 1 Summary of Diagnostic Tools 6 2 TABLE 6 2 OpenBoot Configuration...

Page 12: ...xii Sun Fire V210 and V240 Servers Administration Guide December 2005 ...

Page 13: ...in this manual you must have a working knowledge of computer network concepts and terms and advanced knowledge of the Solaris Operating System Solaris OS Before You Read This Document This document does not cover server installation and rackmounting For detailed information on those topics refer to the Sun Fire V210 and V240 Servers Installation Guide 819 4209 Before following any of the procedure...

Page 14: ...gement Center features and functions Chapter 5 describes SunVTS Chapter 6 describes diagnostic tools for the Sun Fire V210 and V240 servers Using UNIX Commands This document does not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices Refer to one or more of the following documents for this information SolarisTM 10 S...

Page 15: ...eaning Examples AaBbCc123 The names of commands files and directories on screen computer output Edit your login file Use ls a to list all files You have mail AaBbCc123 What you type when contrasted with on screen computer output su Password AaBbCc123 Book titles new words or terms words to be emphasized Replace command line variables with real names or values Read Chapter 6 in the User s Guide The...

Page 16: ...Part Number Quick set up Sun Fire V210 and V240 Servers Getting Started Guide 819 4206 Installation Sun Fire V210 and V240 Servers Installation Guide 819 4209 Latest information Sun Fire V210 and V240 Servers Product Notes 819 4205 Parts Installation and removal Sun Fire V210 and V240 Servers Service Manual 819 4207 Compliance and safety Sun Fire V210 and V240 Servers Compliance and Safety Manual ...

Page 17: ... for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content goods or services that are available on or through such sites or resources Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include ...

Page 18: ...xviii Sun Fire V210 and V240 Servers Administration Guide December 2005 ...

Page 19: ...V210 and V240 servers and contains an overview of the following main features Section 1 1 Sun Fire V210 and V240 Servers Overview on page 1 2 Section 1 2 Bezel Features on page 1 5 Section 1 3 Back Panel Features on page 1 17 Section 1 4 System Prompts on page 1 20 ...

Page 20: ...r in a 1U high package It uses the UltraSPARC IIIi processor and can be configured with either one or two processors The Sun Fire V210 server is AC powered only Server depth enables mounting in a standard 800 mm deep rack Storage is provided by two hot swappable disk drives and an optional non hot swappable slimline DVD drive Built in I O network functionality is provided by four Gigabit Ethernet ...

Page 21: ...mercial grade server in a 2U high package It uses the UltraSPARC IIIi processor and can be configured with either one or two processors The Sun Fire V240 server is AC powered only with dual redundant hot swap PSUs Server depth enables mounting in a standard 800 mm deep rack Storage is provided by four hot swappable disk drives and an optional non hot swappable slimline DVD drive Built in I O netwo...

Page 22: ...port for connecting external devices One general purpose serial port One serial management port Two USB ports One 10BASE T Ethernet server management port PCI expansion DVD ROM drive Hot swappable hard drives System configuration card Front and rear service indicators 1 1 4 Preinstalled Software The Solaris 10 OS is preinstalled on the Sun Fire V210 and V240 servers HDI To identify which specific ...

Page 23: ... hwdocs Search for The Sun System Handbook 1 2 Bezel Features The front bezel of the Sun Fire V210 and V240 servers contains the server status LEDs and a space for placing an identification label TABLE 1 1 Sun Fire V210 and V240 Servers Comparison Sun Fire V210 server Sun Fire V240 server Height 1U high 2U high PCI 1x64 bit 33 66 MHz 3 3V PCI slot 1x64 bit 33 66 MHz 3 3V PCI slot 2x64 bit 33 MHz 5...

Page 24: ...ED status indicators They are located on the front bezel and repeated on the back panel A summary of the indicators is given in TABLE 1 2 TABLE 1 2 Server Status Indicators Indicator LED color LED State Meaning Activity Green On The server is powered up and running the Solaris OS Off Either power is not present or Solaris OS is not running Locator LED Service required LED Activity LED ...

Page 25: ...type 1 2 3 To Turn the Locator LED Off Do one of the following As superuser type At the ALOM command line interface type Service Required Yellow On The server has detected a problem and requires the attention of service personnel Off The server has no detected faults Locator White On Identifies the server from others in a rack usr sbin locator n sc setlocator on usr sbin locator f sc setlocator of...

Page 26: ...interface type 1 2 5 Front Panel Access the front panel by opening the bezel which you do by rotating it forward It has no clips or locks to hold it closed only the spring retention built into its hinges The front panel contains the following On Standby switch Hard drive DVD ROM drive System configuration card keyswitch Sun Fire V240 server usr sbin locator sc showlocator ...

Page 27: ...witch controls only the power state of the server it does not isolate the server from its electrical power source The On Standby switch is a momentary switch and has two operation modes Press and immediately release Press and hold down for more than 4 seconds The results of these actions are summarized in TABLE 1 3 System configuration card DVD ROM drive Hard drive On Standby switch Keyswitch ...

Page 28: ...anation of the power states is given in TABLE 1 4 Note The only way to completely remove power from the server is to disconnect the power cable TABLE 1 3 On Standby Switch Actions and Results Server Power State Press and release Press down for more than 4 seconds On with Solaris OS running Software performs orderly shutdown Server enters Standby state Server enters Standby state directly On with S...

Page 29: ...associated with it See TABLE 1 5 for a summary of what the indicators mean FIGURE 1 5 Location of Hard Drive Service Indicators For information on removing and replacing a hard drive see Section 2 5 Removing and Replacing Hard Drives on page 2 7 TABLE 1 5 Hard Drive Service Indicators Indicator LED color LED State Component Status Activity Green Flashing Active SCSI transactions Off No activity Re...

Page 30: ... If a properly formatted card is not present in the reader the system does not boot If the content of the NVRAM section is invalid the system is not initialized with its default NVRAM configuration It is essential that you store the SCC safely if you have to remove it from the server and replace it before restarting the system For more information see Section 2 4 Swapping a System Configuration Ca...

Page 31: ...ndshake ttyb mode 9600 8 n 1 TTYB baud rate bits parity stop handshake output device ttya Power on output device input device ttya Power on input device load base 16384 Address from which data is read from a device auto boot true If true system boots automatically to OS after power on or reset occurs boot command boot Action following a boot command diag file none File from which to boot if diag s...

Page 32: ...ssword attempts diag script none OpenBoot Diagnostics test suite is executed automatically after power on if diag switch is true and POST passes diag level max Defines how diagnostic tests are run options are off min menu and max diag switch false If true Run in diagnostic mode After a boot request boot diag file from diag device If false Run in non diagnostic mode Following a boot request boot fi...

Page 33: ...ind the front bezel is a rotary switch with four positions operated by a key supplied with the server The key is shipped in a clip on the back of the bezel FIGURE 1 6 Location of the Keyswitch Sun Fire V240 Server The keyswitch has four positions each keyswitch position enables the user to select a different mode of behavior For a description of the behavior forced by each keyswitch position see T...

Page 34: ...Behaviors Keyswitch position Forced Server behavior Normal Normal operation Diagnostics Full POST during system boot Locked Disable On Standby switch Write protect ALOM Flash PROM Write protect OpenBoot PROM POST Flash PROM Disable suspension to OpenBoot PROM Kadb Forced Standby Force server into Standby mode Disable On Standby switch Disable remote power control Write protect ALOM Flash PROM Forc...

Page 35: ...e V240 Server 1 3 1 I O Ports The I O ports on the rear of the Sun Fire V210 and V240 servers are arranged as shown in FIGURE 1 8 and FIGURE 1 9 For more information on the I O ports refer to the Sun Fire V210 and V240 Servers Getting Started Guide 819 4206 10 Power inlet NET MGT SERIAL 10101 SERIAL MGT Ethernet USB SCSI Power inlet 2 SERIAL 10101 SERIAL MGT NET MGT Ethernet USB SCSI ...

Page 36: ...cators The network status indicators convey Network link status Network speed status does not apply to the NET MGT port For a summary of what the Network Link Status indicators mean see TABLE 1 8 TABLE 1 8 Network Link Indicators LED color LED State Network Link Status Green On Link is established Blinking Link is transferring data Off Link is not established Network link LED Network speed LED ...

Page 37: ...st be in Low Voltage Differential LVD mode If a single ended device is connected to the server it automatically switches to single ended mode 1 3 5 Power Supply Unit The Sun Fire V210 server has one PSU and two associated status indicators A summary of the function of the indicators is given in TABLE 1 10 TABLE 1 9 Network Speed Indicators LED color LED State Network Speed Status Green On The netw...

Page 38: ...m Prompts The following default server prompts are used by the Sun Fire V210 and V240 servers ok OpenBoot PROM prompt sc Advanced Lights Out Manager ALOM prompt Solaris OS superuser Bourne and Korn shell TABLE 1 10 Power Supply Unit Indicators LED color LED State Component Status Green On Power is present and PSU is active Off Either power is not present or the PSU has shut down due to an internal...

Page 39: ...11 System Prompt Flow Diagram For additional information about obtaining switching from OpenBoot PROM to server console sc prompts see Section 3 4 Basic ALOM Functions on page 3 5 OBP prompt ok OBP prompt ok go ALOM prompt sc ALOM prompt sc ALOM prompt sc Shutdown halt init 0 boot break console console reset go reset console Solaris SU prompt ...

Page 40: ...1 22 Sun Fire V210 and V240 Servers Administration Guide December 2005 ...

Page 41: ... 2 Avoiding Electrostatic Discharge on page 2 2 and wear a properly grounded antistatic strap before you carry out any of the procedures in this section The chapter contains the following sections Section 2 1 Replaceable Components on page 2 2 Section 2 2 Avoiding Electrostatic Discharge on page 2 2 Section 2 4 Swapping a System Configuration Card Between Servers on page 2 6 Section 2 5 Removing a...

Page 42: ...must be carried out by trained personnel only 2 2 Avoiding Electrostatic Discharge 2 2 1 Avoiding Electrostatic Discharge While Working on the Front Panel 1 Attach one end of the antistatic wrist strap to your wrist 2 Attach the other end to a grounding stud on the rack or cabinet 2 2 2 Opening the Front Bezel 1 Ensure that you are properly grounded See Section 2 2 1 Avoiding Electrostatic Dischar...

Page 43: ...lacing Components 2 3 FIGURE 2 1 Opening the Bezel Sun Fire V210 Server FIGURE 2 2 Opening The Bezel Sun Fire V240 Server Note Always grip the bezel at both ends to open it Do not attempt to open it using a single point of grip ...

Page 44: ...t the server to an AC power source Once connected the server automatically goes into Standby power mode 2 Turn on power to any peripherals and external storage devices you have connected to the server Read the documentation supplied with the device for specific instructions 3 Open the front bezel 4 Sun Fire V240 only insert the system key into the keyswitch and set it to the Normal or Diagnostics ...

Page 45: ...Normal or Diagnostics position 4 Press and release the On Standby switch behind the front bezel The system begins an orderly software system shutdown Note Pressing and releasing the On Standby switch initiates an orderly software shutdown Pressing and holding the switch for four seconds causes an immediate hardware shutdown Whenever possible initiate an orderly shutdown Forcing an immediate hardwa...

Page 46: ...eason avoid contact with the gold terminals on the underside of the card Caution If you remove the system configuration card SCC and replace it with the SCC from a system of a different platform type the card will be reconfigured A message tells you when this has been done but the system does not request confirmation before reformatting the card 1 Power down both servers See Section 2 3 Controllin...

Page 47: ...ive to static electricity Wear a grounded antistatic wrist strap when you carry out this procedure 2 5 1 Removing a Hard Drive The hard drives are hot pluggable modules If more than one is fitted you can install or remove a hard drive without powering off the server or removing it from the rack However you do need to make sure that no system or application software is using a hard drive when you r...

Page 48: ...dicator LED is lit on the hard drive The blue LED comes on when the hard drive is ready to remove 3 Slide the catch at the front of the hard drive to the right This releases the handle on the front of the hard drive 4 Pull the handle and remove the hard drive from the server by sliding it out from its bay 2 5 2 Replacing a Hard Drive Caution The server and hard drives contain electronic parts that...

Page 49: ...ive With Solaris Running on page 2 9 2 5 3 Installing a SCSI Hard Drive With Solaris Running Before performing the instructions in this section install the hard drive by following the instructions in Section 2 5 2 Replacing a Hard Drive on page 2 8 Use the following instructions in conjunction with the cfgadm M man page 1 With the new hard drive physically installed in the drive bay log into the s...

Page 50: ...he drive is now connected and configured Type The disk is now available to be mounted for operation cfgadm c configure c1 dsk c1t1d0 cfgadm al Ap_Id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c0t0d0 CD ROM connected configured unknown c1 scsi bus connected configured unknown c1 dsk c1t0d0 disk connected configured unknown c1 dsk c1t1d0 unavailable connected ...

Page 51: ...rive that you want to remove Type Note Before proceeding you must remove the hard drive from all of its software mount positions and delete any swap areas in use on the drive If the drive is the system s boot device do not proceed further with these instructions Do not attempt to unconfigure the boot disk format Searching for disks done AVAILABLE DISK SELECTIONS 0 c0t0d0 SUN36G cyl 24427 alt 2 hd ...

Page 52: ... 2 6 Removing and Replacing the DVD Drive The DVD drive is not hot swappable The server must be powered down and the power cable removed from the back panel before you remove or install a DVD drive cfgadm c unconfigure c1 dsk c1t1d0 format Searching for disks done AVAILABLE DISK SELECTIONS 0 c0t0d0 SUN36G cyl 24427 alt 2 hd 27 sec 107 pci 1f 0 pci 1 scsi 8 sd 0 0 cfgadm al Ap_Id Type Receptacle Oc...

Page 53: ...he DVD Drive 1 Power down the server See Section 2 3 Controlling Server Power on page 2 4 2 Open the bezel See Section 2 2 2 Opening the Front Bezel on page 2 2 3 Unclip the catches that fasten the DVD drive to the chassis FIGURE 2 5 4 Pull the DVD drive towards you until it is free of its connectors and out of the chassis 2 6 2 Replacing the DVD Drive 1 Insert the new DVD ROM drive 2 Press it hom...

Page 54: ...n Fire V240 server has dual redundant power supplies You can swap one power supply while the other is still running The Sun Fire V210 server has a single power supply Swapping it requires the attention of qualified service personnel Refer to the Sun Fire V210 and V240 Servers Service Manual 819 4207 10 2 7 1 Removing a Power Supply Unit 1 At the ALOM prompt type sc removefru y PSx ...

Page 55: ...r 3 Withdraw the PSU from the server s chassis 2 7 2 Replacing a Power Supply Unit 1 Slide the PSU into the back of the server until it stops Do not push the PSU lever closed until the PSU is all the way in 2 Press the PSU lever until it clicks home This engages the PSU with the power distribution board inside the server 3 At the ALOM prompt type Where x is the power supply unit identifier 0 or 1 ...

Page 56: ...2 16 Sun Fire V210 and V240 Servers Administration Guide December 2005 ...

Page 57: ... of the Sun Advanced Lights Out Manager ALOM software The chapter contains Section 3 1 Sun Advanced Lights Out Manager ALOM on page 3 2 Section 3 2 ALOM Management Ports on page 3 4 Section 3 3 Setting the admin Password on page 3 5 Section 3 4 Basic ALOM Functions on page 3 5 ...

Page 58: ...d SERIAL MGT is for server management only If you need a general purpose serial port use the serial port labeled 10101 Note If you use ALOM to reset the server and the diag switch is set to true the bootscript command is not executed when the server reboots If you use OpenBoot PROM to reset the server bootscript executes correctly ALOM can be configured to send email notification of hardware failu...

Page 59: ...erver operating system goes offline See TABLE 3 1 for a list of components monitored by ALOM and the information it provides for each Note When you issue the showfru command from the ALOM command shell the command does not read the layout of the DIMMs TABLE 3 1 What ALOM Monitors Component Information Hard drives Presence and status System and CPU fans Speed and status CPUs Presence temperature an...

Page 60: ...hangs and the kernel is still running The ALOM watchdog parameters for the watchdog patting interval and watchdog time out are not user configurable If the kernel hangs and the watchdog times out ALOM reports and logs the event and performs one of three user configurable actions xir This is the default action and does not cause the server to sync the file systems and restart In the event of the sy...

Page 61: ... Password When you switch to the ALOM prompt after initial power on you are logged in as the admin user and prompted to set a password You must set this password in order to execute certain commands If you are prompted to do so set a password for the admin user The password must contain at least two alphabetic characters contain at least one numeric or one special character be at least six charact...

Page 62: ... Section 3 3 Setting the admin Password on page 3 5 3 4 2 To Switch to the Server Console Prompt Type the following More than one ALOM user can be connected to the server console stream but only one user is permitted to type input characters to the console If another user is logged on and has write capability you will see the following message after issuing the console command To take console writ...

Page 63: ...shupdate the firmware could become corrupted and cause ALOM to be unusable Do not issue the scadm resetrsc command until after the firmware update is complete Do not issue the scadm resetrsc command within 60 seconds after the firmware update has been completed 3 4 5 TTYB Console Output If you have your console set to TTYB 10101 rather than to TTYA the ALOM serial port labeled SERIAL MGT you may n...

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Page 65: ...4 1 CHAPTER 4 Sun Management Center This chapter describes SunMC The chapter contains the sections Section 4 1 Sun Management Center on page 4 2 Section 4 2 Hardware Diagnostic Suite on page 4 4 ...

Page 66: ...l agents on systems to be monitored The agents collect system status information from log files device trees and platform specific sources and reports that data to the server component The server component maintains a large database of status information for a wide range of Sun platforms This database is updated frequently and includes information about boards tapes power supplies and disks as wel...

Page 67: ...ts you informally track a supported platform even when the agent software has not been installed on it In this case you do not have full monitoring capability but you can add the system to your browser have Sun Management Center periodically check whether it is up and running and notify you if it goes out of commission 4 1 2 2 Hardware Diagnostic Suite The Hardware Diagnostic Suite is a package wh...

Page 68: ...test information about this product go to the Sun Management Center Web site http www sun com sunmanagementcenter 4 2 Hardware Diagnostic Suite The Sun Management Center features an optional Hardware Diagnostic Suite which you can purchase as an add on The Hardware Diagnostic Suite is designed to exercise a production system by running tests sequentially Sequential testing means the Hardware Diagn...

Page 69: ...n only run Hardware Diagnostic Suite if you have set up your data center to run Sun Management Center This means you have to dedicate a master server to run the Sun Management Center server software that supports Sun Management Center software s database of platform status information In addition you must install and set up Sun Management Center agent software on the systems to be monitored Finall...

Page 70: ...4 6 Sun Fire V210 and V240 Servers Administration Guide December 2005 ...

Page 71: ...5 1 CHAPTER 5 SunVTS This chapter contains information about SunVTS ...

Page 72: ...many tests in parallel and consume many system resources you should take care when using it on a production system If you are stress testing a system using SunVTS software s Comprehensive test mode do not run anything else on that system at the same time A server must be running the Solaris OS for SunVTS software to be able to test it Since SunVTS software packages are optional they may not be ins...

Page 73: ...e controllers devices and platforms It runs in the Solaris OS and presents the following interfaces command line interface serial tty interface SunVTS software lets you view and control testing sessions on a remotely connected server The following is a list of some of the tests that are available TABLE 5 1 SunVTS Tests SunVTS Test Description cputest Tests the CPU disktest Tests the local disk dri...

Page 74: ... Hardware Platform Guide for the release of the Solaris OS you are using To find out more about using SunVTS refer to the SunVTS documentation that corresponds to the Solaris OS release that you are running env6test Tests temperature sensors power supply status fan speeds and keyswitch position Test LEDs by toggling them on and off ssptest Tests functionality of ALOM hardware Test onboard Ethernet...

Page 75: ...lso accessible at http docs sun com For further information you can also consult the following SunVTS documents SunVTS User s Guide describes how to install configure and run the SunVTS diagnostic software SunVTS Quick Reference Card provides an overview of how to use the SunVTS CDE interface SunVTS Test Reference Manual provides details about each individual SunVTS test ...

Page 76: ...5 6 Sun Fire V210 and V240 Servers Administration Guide December 2005 ...

Page 77: ...tion 6 2 Status Indicators on page 6 3 Section 6 4 POST Diagnostics on page 6 4 Section 6 5 OpenBoot Diagnostics on page 6 8 Section 6 6 OpenBoot Commands on page 6 13 Section 6 7 Operating System Diagnostic Tools on page 6 17 Section 6 8 Recent Diagnostic Test Results on page 6 25 Section 6 9 OpenBoot Configuration Variables on page 6 26 Section 6 10 Additional Diagnostic Tests for Specific Devic...

Page 78: ...s basic fault isolation and provides remote console access Can function on standby power and without operating system Designed for remote access POST Firmware Tests core components of system Runs automatically on startup Available when the operating system is not running Local but can be viewed via ALOM OpenBoot Diagnostics Firmware Tests system components focusing on peripherals and I O devices R...

Page 79: ...gging the power cable SunVTS Software Exercises and stresses the system running tests in parallel Requires operating system functionality Optional package may need to be installed View and control over network Sun Management Center Software Monitors both hardware environmental conditions and software performance of multiple machines Generates alerts for various conditions Requires operating system...

Page 80: ...aults and is located in the motherboard OpenBoot PROM POST can be set to run by the OpenBoot firmware at power up by setting two environment variables the diag switch and the diag level flag which are stored on the system configuration card POST runs automatically when the system power is applied and all of the following conditions apply diag switch is set to true default is false diag level is se...

Page 81: ...0 seconds before powering the server on POST executes after the server is powered on Note Status and error messages could be displayed in the console window If POST detects an error it displays an error message describing the failure 5 When you have finished running POST restore the value of diag switch to false by typing Resetting diag switch to false minimizes boot time 6 4 2 To Start POST Diagn...

Page 82: ...olling POST Diagnostics You control POST diagnostics and other aspects of the boot process by setting OpenBoot configuration variables Changes to OpenBoot configuration variables generally take effect only after the system is restarted TABLE 6 2 lists the most important and useful of these variables You can find instructions for changing OpenBoot configuration variables in Section 6 9 OpenBoot Con...

Page 83: ...nBoot Diagnostics tests diag trigger Specifies the class of reset event that causes Power On Self Test and OpenBoot Diagnostics to run These variables can accept single keywords as well as combinations of the first three keywords separated by spaces For details see To View and Set OpenBoot Configuration Variables on page 26 error reset A reset caused by certain non recoverable hardware error condi...

Page 84: ...rts back to the OpenBoot firmware code If POST diagnostics do not uncover a fault and your server still does not start up run OpenBoot Diagnostics tests 6 5 OpenBoot Diagnostics Like POST diagnostics OpenBoot Diagnostics code is firmware based and resides in the OpenBoot PROM 6 5 1 To Start OpenBoot Diagnostics 1 Type 2 Type This command displays the OpenBoot Diagnostics menu See TABLE 6 3 ok sete...

Page 85: ...fects OpenBoot Diagnostics tests Use the diag level variable to control the OpenBoot Diagnostics testing level Use test args to customize how the tests run By default test args is set to contain an empty string You can modify test args using one or more of the reserved keywords shown in TABLE 6 4 TABLE 6 3 Sample obdiag menu obdiag 1 flashprom 2 0 4 network 2 7 scsi 2 10 serial 0 3f8 2 i2c 0 320 5...

Page 86: ...t in self test BIST on external and peripheral devices debug Displays all debug messages iopath Verifies bus interconnect integrity loopback Exercises external loopback path for the device media Verifies external and peripheral device media accessibility restore Attempts to restore original state of the device if the previous execution of the test failed silent Displays only errors rather than the...

Page 87: ...only the specified device and its children are tested The following example shows the command to test the USB bus and all devices with self tests that are connected to the USB bus 6 5 2 2 What OpenBoot Diagnostics Error Messages Tell You OpenBoot Diagnostics error results are reported in a tabular format that contains a short summary of the problem the hardware device affected the subtest that fai...

Page 88: ...to http www sun com documentation Testing pci 1e 600000 isa 7 flashprom 2 0 ERROR There is no POST in this FLASHPROM or POST header is unrecognized DEVICE pci 1e 600000 isa 7 flashprom 2 0 SUBTEST selftest crc subtest MACHINE Sun Fire V210 SERIAL 51347798 DATE 03 05 2003 15 17 31 GMT CONTR0LS diag level max test args errors 1 Error pci 1e 600000 isa 7 flashprom 2 0 selftest failed return code 1 Se...

Page 89: ...system The probe scsi command communicates with all SCSI devices connected to on board SCSI controllers For any SCSI device that is connected and active the probe scsi command displays its loop ID host adapter logical unit number unique World Wide Name WWN and a device description that includes type and manufacturer The following is sample output from the probe scsi command CODE EXAMPLE 6 2 Sample...

Page 90: ...le output from the probe ide command CODE EXAMPLE 6 3 sample probe ide Command Output 6 6 3 show devs Command The show devs command lists the hardware device paths for each device in the firmware device tree The following code example shows sample output from the show devs command 1 ok probe ide Device 0 Primary Master Removable ATAPI Model DV 28E B Device 1 Primary Slave Not Present Device 2 Seco...

Page 91: ... pci 1e 600000 isa 7 i2c 0 320 pci 1e 600000 isa 7 rtc 0 70 pci 1e 600000 isa 7 flashprom 2 0 pci 1e 600000 isa 7 i2c 0 320 gpio 0 70 pci 1e 600000 isa 7 i2c 0 320 gpio 0 88 pci 1e 600000 isa 7 i2c 0 320 gpio 0 68 pci 1e 600000 isa 7 i2c 0 320 gpio 0 4a pci 1e 600000 isa 7 i2c 0 320 gpio 0 46 pci 1e 600000 isa 7 i2c 0 320 gpio 0 44 pci 1e 600000 isa 7 i2c 0 320 idprom 0 50 pci 1e 600000 isa 7 i2c ...

Page 92: ...n 2 Type the appropriate command at the console prompt pci 1e 600000 isa 7 i2c 0 320 motherboard fru prom 0 a2 pci 1e 600000 isa 7 i2c 0 320 12c bridge 0 18 pci 1e 600000 isa 7 i2c 0 320 12c bridge 0 16 pci 1f 700000 network 2 1 pci 1f 700000 network 2 openprom client services packages obdiag menu packages obdiag lib packages SUNW asr packages SUNW fru device packages SUNW 12c ram device packages ...

Page 93: ...ware based tests In addition to the tools mentioned you can refer to error and system message log files and Solaris system information commands 6 7 1 Error and System Message Log Files Error and other system messages are saved in the var adm messages file Messages are logged to this file from many sources including the operating system the environmental control subsystem and various software appli...

Page 94: ...nf System Configuration Sun Microsystems sun4u Memory size 1024 Megabytes System Peripherals Software Nodes SUNW Sun Fire V240 packages driver not attached SUNW builtin drivers driver not attached deblocker driver not attached disk label driver not attached terminal emulator driver not attached dropins driver not attached kbd translator driver not attached obp tftp driver not attached SUNW i2c ram...

Page 95: ...information that summarizes the status of system components The display format used by the prtdiag command can vary depending on what version of the Solaris OS is running on your system Following is an excerpt of the output produced by prtdiag on a healthy Sun Fire V240 server running Solaris OS 8 PSR1 ...

Page 96: ... Slot Name Model 0 pci 66 2 network SUNW bge network 0 pci 66 2 scsi pci1000 21 1 scsi 2 0 pci 66 2 scsi pci1000 21 1 scsi 2 0 pci 66 2 network SUNW bge network 0 pci 33 7 isa serial su16550 serial 0 pci 33 7 isa serial su16550 serial 0 pci 33 7 isa rmc comm rmc_comm seria 0 pci 33 13 ide pci10b9 5229 c4 ide Memory Configuration Segment Table Base Address Size Interleave Factor Contains 0x0 512MB ...

Page 97: ...tdiag reports an error in the Status column for that device CODE EXAMPLE 6 8 prtdiag Overtemperature Indication Output Similarly if there is a failure of a particular component prtdiag reports a fault in the appropriate Status column CODE EXAMPLE 6 9 prtdiag Fault Indication Output System Temperatures Celsius Device Temperature Status CPU0 59 OK CPU2 64 OK DBP0 22 OK System Temperatures Celsius De...

Page 98: ... by the prtfru command with the l option CODE EXAMPLE 6 10 prtfru l Command Output CODE EXAMPLE 6 11 shows an excerpt of SEEPROM data generated by the prtfru command with the c option prtfru l frutree frutree chassis fru frutree chassis MB Label MB frutree chassis MB Label MB system board container frutree chassis MB Label MB system board SC Label SC frutree chassis MB Label MB system board SC Lab...

Page 99: ...mand Output prtfru c frutree chassis MB Label MB system board container SEGMENT SD SpecPartNo 885 0092 02 ManR ManR UNIX_Timestamp32 Wednesday April 10 11 34 49 BST 2002 ManR Fru_Description FRUID INSTR M BD 0CPU 0MB ENXU ManR Manufacture_Loc HsinChu Taiwan ManR Sun_Part_No 3753107 ManR Sun_Serial_No abcdef ManR Vendor_Name Mitac International ManR Initial_HW_Dash_Level 02 ManR Initial_HW_Rev_Leve...

Page 100: ...ds on page 17 2 Type the appropriate command at a console prompt See TABLE 6 5 for a summary of the commands showrev Hostname griffith Hostid 830f8192 Release 5 8 Kernel architecture sun4u Application architecture sparc Hardware provider Sun_Microsystems Domain Kernel version SunOS 5 8 Generic 108528 16 August 2002 showrev p Patch 109729 01 Obsoletes Requires Incompatibles Packages SUNWcsu Patch 1...

Page 101: ... to Type Notes prtconf System configuration information usr sbin prtconf prtdiag Diagnostic and configuration information usr platform sun4u sb in prtdiag Use the v option for additional detail prtfru FRU hierarchy and SEEPROM memory contents usr sbin prtfru Use the l option to display hierarchy Use the c option to display SEEPROM data psrinfo Date and time each CPU came online processor clock spe...

Page 102: ...Boot configuration variables usually take effect upon the next reboot 6 9 1 To View and Set OpenBoot Configuration Variables 6 9 1 1 To View OpenBoot Configuration Variables 1 Halt the server to reach the ok prompt 2 To display the current values of all OpenBoot configuration variables use the printenv command The following example shows a short excerpt of this command s output 6 9 1 2 To Set Open...

Page 103: ...ternal SCSI interface If a SCSI device is connected and active the command displays the unit number device type and manufacturer name for that device The probe scsi all command transmits an inquiry to all SCSI devices connected to both the system s internal and its external SCSI interfaces CODE EXAMPLE 6 16 shows sample output from a server with no externally connected SCSI devices but containing ...

Page 104: ...mple output reports a DVD drive installed as Device 0 and active in a server CODE EXAMPLE 6 16 probe scsi all Output Message ok probe scsi all pci 1f 0 pci 1 scsi 8 1 pci 1f 0 pci 1 scsi 8 Target 0 Unit 0 Disk SEAGATE ST336605LSUN36G 4207 Target 1 Unit 0 Disk SEAGATE ST336605LSUN36G 0136 CODE EXAMPLE 6 17 probe ide Output Message ok probe ide Device 0 Primary Master Removable ATAPI Model DV 28E B ...

Page 105: ...net diagnostic test by typing the watch net command at the ok prompt For the watch net all diagnostic test type watch net all at the ok prompt For additional information about diagnostic tests for the OpenBoot PROM see OpenBoot PROM Enhancements for Diagnostic Operation 817 6957 10 CODE EXAMPLE 6 18 watch net Diagnostic Output Message 1 ok watch net 100 Mbps FDX Link up Looking for Ethernet Packet...

Page 106: ...ls ASR monitors memory modules Memory modules If a fault is detected during the power on sequence the faulty component is disabled If the system remains capable of functioning the boot sequence continues If a fault occurs on a running server and it is possible for the server to run without the failed component the server automatically reboots This prevents a faulty hardware component from keeping ...

Page 107: ...recoverable errors see Error Handling Summary on page 31 6 11 2 Error Handling Summary Error handling during the power on sequence falls into one of the following three cases If no errors are detected by POST or OpenBoot Diagnostics the system attempts to boot if auto boot is true If only non fatal errors are detected by POST or OpenBoot Diagnostics the system attempts to boot if auto boot is true...

Page 108: ...e or diag trigger is set to a reset event The default setting for this variable is false Because ASR relies on firmware diagnostics to detect faulty devices diag switch must be set to true for ASR to run For instructions see Section 6 11 4 To Enable ASR on page 6 32 To control which reset events if any automatically initiate firmware diagnostics use diag trigger For detailed explanations of these ...

Page 109: ... parameter changes you can also power cycle the system using the front panel Power switch 6 11 5 To Disable ASR 1 At the system ok prompt type 2 Type The system permanently stores the parameter change Note To store parameter changes you can also power cycle the system using the front panel Power switch ok reset all ok setenv diag switch false ok setenv diag trigger none ok reset all ...

Page 110: ...6 34 Sun Fire V210 and V240 Servers Administration Guide December 2005 ...

Page 111: ...gnostic tests bypassing 6 7 diagnostic tools summary of table 6 2 diagnostics Command probe ide 6 28 Command probe scsi probe scsi all 6 27 OpenBoot Diagnostics 6 8 POST 6 4 SunVTS 5 3 watch net and watch net all 6 29 diag script variable 6 7 diag switch 6 4 diag switch variable 6 7 disk drive caution 2 4 E electrostatic discharge ESD precautions 2 2 error messages OpenBoot Diagnostics interpretin...

Page 112: ...ssages interpreting 6 11 hardware device paths in 6 10 running from the ok prompt 6 10 test command 6 10 test all command 6 11 OpenBoot PROM parameters diag level 6 4 diag switch 6 4 output message watch net all diagnostic 6 29 watch net diagnostic 6 29 output device variable 6 7 overtemperature condition determining with prtdiag 6 21 P patches installed determining with showrev 6 24 physical view...

Page 113: ... determining amount of 6 18 T test command OpenBoot Diagnostics tests 6 10 test all command OpenBoot Diagnostics tests 6 11 test args variable 6 9 keywords for table 6 10 third party monitoring tools 4 3 Tivoli Enterprise Console See third party monitoring tools tree device 4 2 U Universal Serial Bus USB devices running OpenBoot Diagnostics self tests on 6 11 W watch net all diagnostic output mess...

Page 114: ...Index 4 Sun Fire V210 and V240 Servers Administration Guide December 2005 ...

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