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73
Warranty and Service
8
Warranty and Service
ATTENTION
Modifications to the device are not permitted.
Any unauthorised opening, repair or modification of the device by unauthorised
personnel will relieve the manufacturer of its liability and responsibility for safe
system operation. This will automatically void the warranty even before the end of
the warranty period.
8.1
Warranty for the control device
During the two-year warranty period from the date of delivery of the product to
the end customer, defects will be remedied at no charge to the customer upon the
customer furnishing adequate proof that the defect is due to defects in material or
workmanship. The warranty does not extend to wear parts.
Transport costs and the risk of loss during the shipping of returned products shall be
borne by the customer.
Please complete the attached warranty card and return it as soon as possible to the
address below:
STORZ MEDICAL AG
Lohstampfestrasse 8
CH-8274 Tägerwilen
8.2
Warranty for the handpiece
The warranty conditions for the handpiece can be found in the operating manual for
the corresponding handpiece.
Warranty claims will only be accepted if the handpiece is returned in its complete and
original state, cleaned and in the case, with the repair label filled in completely.
Missing components will be replaced subject to charge. Accessories also sent will be
checked and, if necessary, replaced after we have assessed them.
Transmitters and overhaul kits are not covered by the handpiece’s warranty.
8.3
Warranty for the VACU-ACTOR
The air hose as well as the bacteria filter are disposable parts. The suction cup is a
consumable part. Therefore they are excluded from warranty claims.
8.4
Service
Should you have any further questions or require additional information, please feel
free to contact your dealer.
