USER Manual
58
of
216
Malfunctions and solutions
Problem
Cause
Action
NO MACHINE
POWER
The machine is switched off.
Turn on the machine.
NO WATER IN THE
HEATING UNIT
The water mains valve is shut off.
Open the water mains valve.
TOO MUCH WATER IN
THE HEATING UNIT
Electrical system or hydraulic system fault.
Turn off the machine and call out the Technical.
STEAM NOZZLES
DO NOT RELEASE STEAM
•
The nozzle sprayer is clogged.
•
The machine is switched off.
•
Clean the steam nozzle sprayer.
•
Turn on the machine.
STEAM NOZZLES RELEASE
WATER OR STEAM
MIXED WITH WATER
Electrical system or hydraulic system fault.
Turn off the machine and call out the Technical.
NO BEVERAGES ARE
BEING DISPENSED
•
The water mains valve is shut off.
• The coffee has been ground too finely.
•
Open the water mains valve.
•
Adjust the coffee grinding.
WATER IS LEAKING
FROM THE MACHINE
•
The tray is not draining.
•
The drain pipe is broken, has detached, or the
water flow is obstructed.
•
Check the sewer drain.
•
Check and restore the drain pipe connection to the
tray.
THE COFFEE IS TOO HOT
OR TOO COLD
Electrical system or hydraulic system fault.
Turn off the machine and call out the Technical.
COFFEE DISPENSING
TOO FAST
The coffee has been ground too coarsely.
Adjust the coffee grinding.
COFFEE DISPENSING
TOO SLOWLY
The coffee has been ground too finely.
Adjust the coffee grinding.
THE COFFEE GROUNDS ARE WET
•
The dispensing group is dirty.
•
The dispensing group is too cold.
• The coffee has been ground too finely.
•
The coffee is too old.
• Wash the group with the blind filter.
•
Wait for the group to fully heat up.
•
Adjust the coffee grinding.
•
Replace with fresh coffee.
THE DISPLAY INDICATES
NON-COMPLIANT PRESSURE
Hydraulic system fault.
Turn off the machine and call out the Technical.
COFFEE GROUNDS
FOUND IN CUPS
• The filter holder is dirty.
• The filter holes are worn.
•
The coffee has not been ground evenly.
• Clean the filter holder.
• Replace the filter.
•
Adjust the grind as appropriate.
THE CUP IS DIRTY WITH
COFFEE SPLASHES
•
The coffee has been ground too coarsely.
• The filter's edge is damaged.
•
Adjust the coffee grinding.
• Replace the filter.
•
THE COFFEE IS
NOT BEING DISPENSED
CORRECTLY
•
THE COFFEE DOSE
IS NOT CORRECT
The coffee has been ground too finely.
Adjust the coffee grinding.
THE ELECTRONIC SYSTEM
HAS SHUTDOWN
Electrical system or hydraulic system fault.
Turn off the machine and call out the Technical.
WATER IS LEAKING
FROM THE PUMP
Pump fault.
Turn off the machine and call out the Technical.
THE MOTOR STOPS
SUDDENLY OR THE THERMAL
PROTECTOR IS TRIGGERED
BY A POWER OVERLOAD
Pump fault.
Turn off the machine and call out the Technical.
THE PUMP IS WORKING BELOW
THE NOMINAL FLOW RATE
Pump fault.
Turn off the machine and call out the Technical.
THE PUMP IS NOISY
Pump fault.
Turn off the machine and call out the Technical.
Summary of Contents for SAEP
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