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6.7.GNSS receiver issues
Problem
Cause
Solution
The handheld is
not receiving
GNSS positions.
The integrated GNSS
receiver is not activated.
Use the GNSS/GPS settings in the field software
to open the GNSS COM port and activate the
integrated GNSS receiver.
The GNSS COM port is
already in use. Only one
application at a time can
have the port open.
Do the following
Exit the software that is using the GNSS
COM port and then retry in your application.
Check that a GNSS application is not running
in the background. Tap / Task Manager and
then select and close (click End Task) any
GNSS applications you are not using.
Make sure that connections are not left in
use by the GNSS Connector software; close
the application when you are not using the
connections.
Problem
Cause
Solution
The handheld is
not receiving
GNSS positions.
Wait for real-time is
selected in the GNSS
field software and
the integrated
receiver is waiting to
receive real-time
corrections.
Check that the real-time correction source is
setup correctly.
External antenna connected
but not receiving data.
The handheld can take up to two seconds to
detect that an external antenna has been
connected or disconnected.
6.8.Real-time DGNSS issues
Problem
Cause
Solution
The handheld is not
receiving SBAS
real-time
corrections
The SBAS satellite is
obstructed from view.
Check the location of the SBAS satellite in the
Skyplot section of the GNSS field software, and if
possible move to a different location.
You are outside the
WAAS, EGNOS, or MSAS
coverage area.
Wide Area Augmentation System (WAAS)
satellites are tracked in the Continental United
States including Alaska, and in southern parts of
Canada.
European Geostationary Navigation Overlay
