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The handheld was left in suspend
mode with a wireless radio turned
on.
Before suspending the handheld, use the
Wireless Manager to turn off all wireless
radios. Make sure that all the radios are
turned off after suspending the handheld.
If a radio is still active, the Wireless LED is
Solid blue or green.
6.2.Backlight issues
problem
cause
solution
The backlight
does not come on
when you tap the
screen or press a
button.
The backlight is not set to turn on
in the Backlight control.
Tap
/ Settings / System / Backlight to
view the Backlight control, and make sure
that:
the Turn on backlight when a button is
pressed or the screen is tapped check
box is selected.
The screen is
blank or hard to
see.
The backlight is off.
Tap the screen or press a button.
The backlight level needs to be
adjusted.
Tap
/ Settings / System / Brightness to
view the Backlight control and then adjust
the slider in the Brightness tab.
6.3.Touch screen issues
Problem
Cause
Solution
The touch
screen does not
respond to
finger or stylus
taps.
The touch screen is incorrectly
aligned.
Realign the screen (see page 39).
The touch screen is locked.
To unlock the touch screen, slide the Unlock
icon.
The handheld has locked up.
Reset the handheld. (see Resetting the
handheld, page 37)
The screen is
blank.
The handheld is turned off.
Press the Power button to turn on the
handheld.
The battery is flat.
Recharge or swap the battery (see page 17
and 19)
