55
The handheld has locked up.
Reset the handheld (see Resetting the
handheld, page 21)
The screen is
hard to see.
The backlight level needs to be
adjusted.
Open the brightness control and then adjust
the backlight level (see Backlight and
brightness, page 40).
The backlight is off.
Tap the screen to turn on the backlight.
You are unable to see parts of an
application windows when the
screen is in landscape orientation.
Some applications are designed for portrait
orientation only. To view the entire
application window, change the screen display
to portrait. (See Screen, page 39)
6.4.Storage card issues
Problem
Cause
Solution
The handheld does not
recognize a storage card.
The handheld does not support
SDIO (SD input/output) cards.
Use an SD or SDHC card.
Files on the storage card are not
visible or are not able to be
opened.
Files have been encrypted on
another device and have
a
.menc
file extension.
Remove encryption from the
files (see Encrypting files on
storage cards, page 23).
6.5.Keypad issues
Problem
Cause
Solution
Pressing the application key
does not activate the function
shown on the tile above it.
The hardware application key
has been programmed to run
another program or to perform
another action.
Do one of the following:
Tap the touchscreen tile to
activate the function shown
on the tile.
Re-program the application
key to perform the same
action as the touchscreen
tile. To do this, tap
/
Settings / Personal /
Buttons, select the button to
reprogram
