STARPLUS Triad 1, Product Description Manual

Page: 33 / 496

Station Features Index 2-3
Chapter 2 - Digital Station Features
Station Features Index
Table 2-1: Key Station Features/Software Packages
Feature
Std
Pkg
ACD
Pkg
Additional
Equipment
911 ALERT • • N
A
ACCOUNT CODES • • N
ACCOUNT CODES (VERIFIED) • • N
ANSWERING MACHINE EMULATION • • VM System
ATTENDANT RECALL • • N
AUTOMATIC CALL BACK TIMER • • N
AUTOMATIC CALL DISTRIBUTION (ACD)
Agent Positions • N
Alternate ACD Group Assignment • N
ACD Group Member Status • N
Guaranteed Message Announcement • N
Incoming CO Direct Ringing • N
No-Answer Recall Timer • N
No-Answer Retry Timer • N
Overflow Station Assignments • N
Overflow Station Forwarding • N
PC/ACD Interface Trace • N
Recorded Announcements (RAN) • N
Supervisor Positions • N
Supervisor/Agent Calls in Queue Display • N
Wrap-Up Timer Per ACD Group • N
AUTOMATIC LINE ACCESS • • N
AUTOMATIC NIGHT SERVICE • • N
AUTOMATIC PAUSE INSERTION • • N
AUTOMATIC PRIVACY • • N
AUTOMATIC SELECTION • • N
B
BACKGROUND MUSIC • • Music Source
BATTERY BACK-UP (Memory) • • N
BUSY LAMP FIELD (BLF) • • N
N = No Additional Equipment Required