STARPLUS Triad 1, Product Description Manual

Page: 222 / 496

6-44 Incoming CO Call Transfer
Chapter 6 - Digital Station Operation
Unanswered Call Management Table
An Unanswered Call Management Table with 100 entry capacity is maintained in the system.
The calling number/name information pertaining to any unanswered call is placed in this
table at the time the system determines the call was abandoned.
This table may be accessed from any display telephone to review unanswered calls. Only an
Attendant station can delete an entry from this table.
To enter the review process, dial [635]. The functions available to a phone are:
Conditions
Telco must activate Caller ID service.
Auto Attendant calls are considered answered.
Incoming CO Call Transfer
This feature lets station users transfer a call that is currently ringing at their station without
answering it. This feature is unavailable to Single Line Telephone users. While station is idle:
1. Call rings in at idle station.
2. Press the preprogrammed INC CO XSFR flexible button,
-or-
Dial the Incoming CO call transfer code [639] on the dial pad.
3. Press a DSS, Group button or dial the 3-digit station number or group number. Call is
automatically transferred to that destination.
While on an internal/external call and an incoming or transferred CO call is ringing at your
station:
1. Place the current call on hold.
2. Press the preprogrammed INC CO XSFR flexible button,
-or-
Dial the Incoming CO call transfer code [639] on the dial pad.
Table 6-3: Caller ID Display (Unanswered Calls)
Function Button
Go to beginning of table Dial Code 635
Review next item in table entry MUTE
Step to next table entry HOLD
Delete table entry (Attendant only) FLASH
Exit table review function ON/OFF
Step to previous table entry TRANSFER
Call Back SPEED