STARPLUS Starplus DHS-L, Technical Manual, Page: 208 / 294

3-138 Voic e Mai l
Chapter 3 - Key Station Features, Operation, and Programming
Voice Mail
Description
When a voice mail system is connected to the DHS-L via SLT ports the operation of the
voice mail system can be greatly enhanced by preprogramming digit code strings that
allow the caller entering voice mail to be diverted to the appropriate menu level. The
code that must be entered may be different depending on the call type (CO transfer to
VM, intercom call to VM, etc.). The
DHS-L provides 13 code string fields; including ICM
PREFIX, XFR PREFIX, RECORD DGT, ICM SUFFIX, XFR SUFFIX and DIS DGT. The DHS-L
always sends the station directory number to the voice mail system for calls that are
forwarded to VM from Programming.
Programming
After entering System Programming, create a UCD group for voice mail as follows:
1. Enter Station Application , then UCD Programming .
2. Under UCD Group Member , assign the member(s) to the station extension(s) to be
used for accessing voice mail.
3. Under Voice Mail , in the Voice Mail Table, set up a VM Hunt group by entering the
same group number used for the UCD Group assigned in Step 2.
4. Under Station -- Set Port Type to VM. CO lines will ring to the Hunt group number
assigned in Step 3.
Programmable Range
The programmable range for the DHS-L Voice Mail Integration fields are as follows:
ICM /VM PREFIX
0000-9999, ####,
✳✳ ✳✳✳
TRANSFER
DIRECT FWD
BUSY FWD
NO ANS FWD
DND FWD
LN RECALL
UCD OVERFLOW
RECORD DGT
CLEAR MSG
ICM SUFFIX 00-99, ##,
✳✳✳
XFR SUFFIX 00-99, ##,
✳✳ ✳