Splendide WD2000S, Training Manual

Page: 64 / 72

Diagnosis & Troubleshooting
58
DISPLAY
Follow these steps in the order they are listed to eff ectively troubleshoot the problem.
Call Westland Sales if the problem continues after you have completed the recommended tests.
Problem / Testing Procedure Chart
Problem Testing Procedure
WON’T POWER UP 1. Check the line voltage for blown fuses.
2. Check for voltage going to the Module Board.
3. Before continuing, unplug the unit.
4. Check continuity of line cord and line fi lter.
5. Remove the washer-dryer back and check wire harness connections to the Module Board.
6. Check for correct wiring at the surge protector.
WON’T START CYCLE 1. Open and close the door.
2. Verify there is water entering the Hot and Cold Valves.
3. Check the Door Switch using the Component Testing procedure.
4. If door is locked, select “Drain” on the Cycle Selector to drain the drum.
5. Remove the washer-dryer top and check the wire harness connections.
WON’T
DISPENSE
LAUNDRY AIDS 1. Verify the unit is level.
2. Verify the Dispenser Drawer is not clogged with detergent.
3. Check water connections to the unit. Check for plugged water valve screen.
4. Remove the top and check water connections within the unit.
WON’T FILL 1. Check installation.
2. Check inlet valves.
3. Check water connections to the unit. Check for plugged water valve screen.
4. Remove the top and check water connections within the unit.
CYCLE
SELECTOR
ROTATES ON IT’S
OWN 1. Move the Cycle Selector knob to any position except a ‘Reset’ and the washer will return to the original
cycle.
2. Check to see if the unit is displaying Fault Code (See “Explanation of the Fault Codes”)
OVERFILLS 1. Verify the unit is level.
2. Check Pump Drain system - this could indicate a failure to drain.
3. Check Operating Pressure Switch.
4. Check Pressure Switch hose for holes, cut marks.
6. Check the Module Board.