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If your device can't read content on the memory card, you may need to format the
card. Note that all content on the card gets erased when you format it.
If you are using a device with multiple users, you must log in as the owner, that is, the primary
user, to be able to perform certain actions, such as transferring data to the memory card and
formatting the memory card.
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When you clear the cache memory, you don't lose any important information or settings.
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All content on the memory card gets erased when you format it. Make sure you first make
backups of all data that you want to save. To back up your content, you can copy it to a
computer. For more information, see
Managing files using a computer
on page 125.
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Managing files using a computer
Use a USB Type-C™ cable connection between a Windows
®
computer and your
device to transfer and manage your files. Once the two devices are connected, you
125
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