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Support for your device
Use the Support application on your device to search a User guide, read
troubleshooting guides, and find information about software updates and other
product-related information.
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From your
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Find and tap , then select the required support item.
Connect to the Internet when using the Support application for the best available support.
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Some applications and settings have help available in the options menu, which is
normally indicated by in the individual applications.
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Using Xperia™ Tips you can get useful information for your device via notifications,
and learn all you need to get started.
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You can allow the sending of usage info from your device so that Sony Mobile can
receive anonymous bug reports and statistics that help improve our software. None
of the information gathered includes personal data.
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Computer tool
Xperia™ Companion is available to help you connect your device to a computer and
manage content such as contacts, movies, music and photos.
This device has a capless USB Type-C™ port. If your device gets exposed to water, ensure the
USB Type-C port is completely dry before inserting a USB Type-C cable.
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Xperia™ Companion is a software service which provides a collection of tools and
applications you can use when you connect your device to a computer. With Xperia™
Companion, you can:
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Update or repair your device’s software.
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Transfer your content from an old device using Xperia™ Transfer.
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Back up and restore content on your computer.
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Sync multimedia content – photos, videos, music and playlists – between your device
and computer.
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Browse files on your device.
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