Sony UP-CX2, Service Manual

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6-3 (E)
UP-CX2
6-4. Error Display
The ALARM/MEDIA indicator lights when an error occurs in this unit. To clear the error display, turn off
the power or press the
[Reset]
button on this unit. In such a case, the meaning of indication at error
occurring can be con fi rmed in “Error Log” of a service mode. Also, the error information that previously
occurred can be con fi rmed.
The error history can be output as a CSV fi le. (Refer to Section 5-3-5.)
6-4-1. Error List of the Indicator Lighting
The relation between the error lit the indicator and the error history recorded in Error Log of a service
mode is shown below. Part of the error is displayed on only the indicator when it occurs and is not record-
ed in error history as Error Log.
Indicator Error contents Error Log display in service mode
[ALARM] light (Red) Printer Error There are an error that is displayed and
an error that is not displayed.
[ALARM] light (Amber) Ink Ribbon or Paper Roll Error There are an error that is displayed and
an error that is not displayed.
Too many printouts or paper scraps Not displayed.
[MEDIA] light (Amber) No Ribbon Cartridge There are an error that is displayed and
an error that is not displayed.
Ink Ribbon or Paper Roll Empty Not displayed.
Ribbon Cartridge & Paper Size Mismatch Not displayed.
Ribbon Cartridge & Paper Size Change Not displayed.
1. Printer Error
Occurrence event: Displayed when abnormality occurs in the main unit and when operation cannot be
continued.
Detection block: Position sensor (HP-131 board)
Contents:
A thermal head does not reach the home position, tray position, media transport posi-
tion, or print position during head motor rotation.
Possible cause 1: Defective head position motor, SU-114 board, or position sensor (HP-131 board)
Possible cause 2: Defective connector (CN403) on MEC-33 board and defective connector (CN1) on
HP-131 board, or defective harness connecting these connectors
Error Log: Recorded.
Detection block: Cutter position right/left detection switch (cutter unit)
Contents:
A cutter cannot be moved to the initial position (the left) during initialization of a
cutter position in mechanical reset.
Possible cause 1: Defective motor or switch of cutter unit
Possible cause 2: Defective harness connecting the connectors (CN203 and CN402) on the MEC-33
board and a cutter unit
Possible cause 3: The movement of a cutter was disturbed due to the internally remaining print paper.
Error Log:
Recorded.