Sony UP-CX2 Service Manual Download Page 78

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5-8 (E)

UP-CX2

5-3-4. Error Log Menu

This menu displays the history of an error. The error history is added to the bottom from new history. A
maximum of 32 errors are stored. An error that exceeds 32 in the number of errors is deleted.

The error history can be output as a CSV

le. (Refer to Section 5-3-5.)

Error log details
1. Error log display items

Mech Error:

Error log (Major classi

cation)

Detail1:

Error log details (Operating mode)

Detail2:

Error log details (Abnormal point)

Power on Time: Time during error occurrence (Cumulative printer time)
Head Print:

Total number of printing sheets in thermal head during error occurrence

Ribbon Size:

Ribbon size during error occurrence

Ribbon Serial: Serial number of ribbon during error occurrence
Ribbon Remain: Remaining ribbon amount during error occurrence
Room Temp:

Internal temperature during error occurrence (Unit:

Head Temp:

Thermal head temperature during error occurrence (Unit:

2. Error

details

Refer to “Section 6 Troubleshooting” for details of Mech Error, Detail1, and Detail2.

Summary of Contents for UP-CX2

Page 1: ...DIGITAL PHOTO PRINTER UP CX2 SERVICE MANUAL 1st Edition ...

Page 2: ...dürfen nur von qualifiziertem Fachpersonal ausgeführt werden Um die Gefahr eines elektrischen Schlages Feuergefahr und Verletzungen zu vermeiden sind bei Wartungsarbeiten strikt die Angaben in der Anleitung zu befolgen Andere als die angegeben Wartungsarbeiten dürfen nur von Personen ausgeführt werden die eine spezielle Befähigung dazu besitzen AVERTISSEMENT Ce manual est destiné uniquement aux pe...

Page 3: ...chanical Control 4 1 E 4 3 Power System 4 2 E Manual Structure Purpose of this manual 3 E Related manuals 3 E 1 Service Overview 1 1 Precaution in Transportation of the Unit 1 1 E 1 2 Board Location 1 1 E 1 3 Main Parts Location and Sensor Location 1 2 E 1 4 Installing Removing the Cabinet 1 3 E 1 4 1 Top Panel C2 Assembly 1 3 E 1 4 2 Side Panel R Assembly Side Panel L 1 4 E 1 4 3 Rear Panel C1 As...

Page 4: ... 6 Setting Menu 5 10 E 6 Troubleshooting 6 1 Procedure Before and After Repair 6 1 E 6 2 Upgrading of Firmware and Download of Printer Driver 6 1 E 6 3 Printing Image Defects 6 2 E 6 4 Error Display 6 3 E 6 4 1 Error List of the Indicator Lighting 6 3 E 6 4 2 Error List Recorded in Error Log 6 6 E 7 Spare Parts 7 1 Notes on Repair Parts 7 1 7 2 Exploded Views 7 2 7 3 Packing Materials Supplied Acc...

Page 5: ...ting spare parts block diagrams and frame wiring The service of this unit is basically performed by the replacement of board Therefore the schematic diagram board layout and electrical parts list are not contained Related manuals In addition to this Service Manual this unit is provided with the manual below Operating Instructions PDF Included in the CD ROM Supplied for products These manuals descr...

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Page 7: ...Cutter unit Paper eject guide assembly Return guide assembly 1 1 Precaution in Transportation of the Unit When transporting this unit remove the ink ribbon and print paper from the unit Be sure to remove the paper cassette assembly in the paper cassette before transporting When trans porting within the paper cassette assembly it may cause the printer error or jamming at starting to slip the paper ...

Page 8: ...regulator Thermal head DC fan for inside DC fan for thermal head Ribbon S motor Ribbon FG sensor Position sensor 1 wire sensor PP mode1 2 sensor Stepping motor Head position motor Cutter unit Ribbon Y start mark sensor Ribbon MCL start mark sensor PE sensor PJ sensor Paper FG sensor ...

Page 9: ... 0 80 0 05 N m 1 4 1 Top Panel C2 Assembly 1 Remove the two top covers in the direction of the arrow A 2 Remove the four stepped screws then remove the top panel C2 assembly in the direction of the arrow B 3 To install reverse the removal procedure m When attaching the top panel C2 assembly be careful not to catch the harness When attaching the top panel C2 assembly be sure to securely hook the po...

Page 10: ...the top panel C2 assembly Refer to Section 1 4 1 2 Open the door panel assembly in the direction of the arrow A 3 Remove the stepped screw and two hooks then re move the side panel R assembly in the direction of the arrow B 4 Remove the stepped screw and two hooks then re move the side panel L in the direction of the arrow 5 To install reverse the removal procedure ...

Page 11: ...tepped screws then remove the rear panel C1 assembly 3 To install reverse the removal procedure 1 4 4 Inner Cover Front Assembly 1 Remove the top panel C2 assembly Refer to Section 1 4 1 2 Remove the side panel R assembly and side panel L Refer to Section 1 4 2 3 Remove the two stepped screws 4 Remove the two portions A from the two holes of the bottom chassis assembly then remove the inner cover ...

Page 12: ... top panel C2 assembly Refer to Section 1 4 1 2 Remove the side panel R assembly and side panel L Refer to Section 1 4 2 3 Remove the inner cover front assembly Refer to Section 1 4 4 4 Remove the door panel C2 assembly from the two shafts of the door fulcrum plate subassemblies in the direction of the arrow 5 To install reverse the removal procedure ...

Page 13: ...n the each screw with the torque below Tighten torque BVTT3 x 6 0 80 0 05 N m PS3 x 4 0 80 0 05 N m For USB connector 0 60 0 05 N m 1 5 1 MEC 33 Board 1 Remove the top panel C2 assembly Refer to Section 1 4 1 2 Disconnect all harnesses and flexible flat cables from the connectors on the MEC 33 board 3 Remove the four screws then remove the MEC 33 board in the direction of the arrow 4 To install re...

Page 14: ... Before replacement be sure to refer to Operation during Replacement of Parts in Section 2 1 and Section 2 5 1 Remove the top panel C2 assembly Refer to Section 1 4 1 2 Remove the rear panel C1 assembly Refer to Section 1 4 3 3 Remove the screw PS3 x 4 4 Disconnect all harnesses and flexible flat cables from the connectors on the MA 140 board 5 Remove the three screws BVTT3 x 6 then remove the MA ...

Page 15: ...e screws then remove the KY 617 board 4 To install reverse the removal procedure 1 5 4 SE 1056 Board 1 Remove the top panel C2 assembly Refer to Section 1 4 1 2 Remove the side panel R assembly Refer to steps 1 to 3 in Section 1 4 2 3 Disconnect the harness from the connector on the SE 1056 board 4 Remove the screw then remove the FG bracket in the direction of the arrow n When removing the FG bra...

Page 16: ...ve the side panel R assembly and side panel L Refer to Section 1 4 2 3 Remove the rear panel C1 assembly Refer to Section 1 4 3 4 Remove the screw BVTT3 x 6 then remove the PSW cover 5 Disconnect the harness from the connector CN300 on the MEC 33 board 6 Disconnect the two harnesses from the connectors CN701 and CN702 on the switching regulator 7 Remove the four screws BVTT3 x 6 then remove the po...

Page 17: ... the lowest line on the label which applied as shown in the figure before replacement 1 Remove the top panel C2 assembly Refer to Section 1 4 1 2 Remove the side panel L Refer to step 4 in Section 1 4 2 3 Cut the two binding bands placed in the upper portion of the ribbon drive assembly 4 Remove the harness from the two clampers 5 Disconnect the four harnesses from the connectors CN200 CN401 and C...

Page 18: ...panel L Refer to step 4 in Section 1 4 2 3 Remove the ribbon drive assembly Refer to Section 1 6 2 4 Remove the snap ring W2 3 and screw BVTT3 x 6 then remove the stay R subassembly 5 Remove the screw BVTT3 x 6 then remove the SE 840 board 6 Remove the two helical extension springs and two screws BVTT3 x 6 then remove the ribbon bracket retaining assembly 7 Remove the snap ring W2 3 then remove th...

Page 19: ...x 1 cm 0 4 inches width area centering around the hole Approx 1 cm 0 4 inches Hole Ribbon S motor assembly 11 Remove the snap ring W2 3 then remove the pendulum assembly S idler gear R and pendulum assembly L 12 Remove the snap ring E4 0 then remove the worm wheel R 13 Remove the two screws PS2 6 x 5 then remove the ribbon T motor assembly 14 Unsolder the two pins then remove the SU 113 board 15 T...

Page 20: ...ket from the timing belt n Take care not to damage the timing belt If damaged it may cause the out of joint 5 Remove the three screws PS3 x 4 then remove the stepping motor 6 Disconnect the harness from the stepping motor 7 To install reverse the removal procedure 1 6 5 Position Motor 1 Remove the top panel C2 assembly Refer to Section 1 4 1 2 Remove the side panel L Refer to step 4 in Section 1 4...

Page 21: ...Section 2 1 and Section 2 4 1 Remove the top panel C2 assembly Refer to Section 1 4 1 2 Remove the side panel R assembly and side panel L Refer to Section 1 4 2 3 Remove the rear panel C1 assembly Refer to Section 1 4 3 4 Remove the screw BVTT3 x 6 then remove the PSW cover 5 Remove the four screws BVTT3 x 6 then remove the power supply mounting bracket 6 Disconnect the harness from the connector ...

Page 22: ... rear panel C1 assembly Refer to Section 1 4 3 4 Remove the PSW cover and power supply mounting bracket Refer to steps 4 and 7 in Section 1 6 1 5 Disconnect the harness from the connector CN301 on the MEC 33 board 6 Cut the two binding bands 7 Remove the two screws then remove the DC fan 8 To install reverse the removal procedure Harness DC fan Binding bands MEC 33 board CN301 BVTT 3 x 10 ...

Page 23: ...the harness and flexible flat cable from the connectors CN1 and CN3 on the KY 617 board 3 Remove the harness from the four clampers of the front stay U1 4 Disconnect the two harnesses from the connectors CN203 and CN402 on the MEC 33 board 5 Cut the binding band 6 Slide the carriage portion of the cutter unit to the center 7 Remove the three screws then remove the cutter unit in the direction of t...

Page 24: ...the cabinet Refer to Section 1 4 2 Remove the cutter unit Refer to Section 1 6 8 3 Remove the four screws then remove the front stay U1 assembly 4 Remove the four screws then remove the top chassis assembly 5 Disconnect the harness from the connector CN404 on the MEC 33 board 6 Cut the binding band 7 Remove the four screws then remove the paper eject guide assembly 8 To install reverse the removal...

Page 25: ...not to touch it with bare hands or dirty gloves When the roller is contaminated clean it with ethyl alcohol 1 Remove the cabinet Refer to Section 1 4 2 Remove the screw and four hooks then remove the inner cover L in the direction of the arrow 3 Remove the screw and four hooks then remove the inner cover R in the direction of the arrow A 4 Remove the inner cover U from the two portions A of the re...

Page 26: ...board 7 Remove the screw then remove the FG bracket in the direction of the arrow C 8 Remove the snap ring E3 0 then remove the paper drive FG and parallel pin 9 Remove the two snap rings E4 0 and two bearings then remove the paper drive roller in the direc tion of the arrow D 10 Remove the paper drive gear P and parallel pin from the paper drive roller 11 To install reverse the removal procedure ...

Page 27: ...the cabinet Refer to Section 1 4 2 Remove the ribbon drive assembly Refer to Section 1 6 2 3 Remove the stepping motor Refer to Section 1 6 4 4 Remove the cutter unit Refer to Section 1 6 8 5 Remove the paper eject guide assembly Refer to Section 1 6 9 6 Remove the two helical extension springs 7 Remove the platen spacer A 8 Remove the platen roller in the direction of the arrow n When lifting the...

Page 28: ...he roller is contaminated clean it with ethyl alcohol 1 Remove the cabinet Refer to Section 1 4 2 Remove the ribbon drive assembly Refer to Section 1 6 2 3 Remove the stepping motor Refer to Section 1 6 4 4 Remove the cutter unit Refer to Section 1 6 8 5 Remove the paper eject guide assembly Refer to Section 1 6 9 6 Remove the platen roller Refer to Section 1 6 11 7 Remove the flange nut then remo...

Page 29: ...irection of the arrow A then remove it through the hole of the bearing of the chassis 10 Remove the capstan roller in the direction of the arrow B 11 Remove the bearing 1 bearing 2 helical compression spring paper drive gear C and parallel pin from the capstan roller 12 To install reverse the removal procedure n Be sure to use the screw lock for the flange nut to secure the capstan pulley Bond TB1...

Page 30: ...tion 2 1 and Section 2 2 After removing the thermal head make sure that the center shim is attached When it is attached on the heat sink remove it from the heat sink When installing the flexible flat cable take care not to bend it Removal 1 Remove the cabinet Refer to Section 1 4 2 Remove the PSW cover and power supply mounting bracket Refer to steps 4 and 7 in Section 1 6 1 n Do not disconnect th...

Page 31: ...exible flat cable Installation 7 Rotate the two eccentric pins toward the default posi tion as shown in the figure 8 Connect the flexible flat cable to the connector on the thermal head m When replacing to the new thermal head take a note of the four digit resistance value Example 7888 on the label which applied as shown in the figure before replacement When connecting the flexible flat cable inse...

Page 32: ...ermal head 10 Tighten the two screws PSW3 x 12 Tightening torque 0 80 0 05 N m 11 Connect the harness to the connector on the thermal head 12 Assemble the unit in the reverse order of steps 1 to 3 PSW 3 x 12 Harness Center shim Thermal head Heat sink ...

Page 33: ...n 1 4 2 Remove the ribbon drive assembly Refer to Section 1 6 2 3 Remove the stepping motor Refer to Section 1 6 4 4 Remove the position motor Refer to Section 1 6 5 5 Remove the cutter unit Refer to Section 1 6 8 6 Remove the paper eject guide assembly Refer to Section 1 6 9 7 Remove the paper drive roller Refer to Section 1 6 10 8 Remove the snap ring then remove the idler gear P 9 Remove the sc...

Page 34: ...e switching regulator Refer to Section 1 6 1 14 Remove the MEC 33 board Refer to Section 1 5 1 15 Remove the MA 140 board Refer to Section 1 5 2 16 Remove the two screws then remove the PCB bracket 17 Remove the two screws then remove the ribbon tray guide 18 Remove the two hooks of the head shaft spacer then remove the snap ring 19 Remove the two hooks of head pushing back spring retainer then pu...

Page 35: ...ng flange Bearing Bearing Pinch assembly Pinch roller 21 Remove the two screws and two snap rings then remove the return guide assembly 22 Remove the two helical extension springs and two snap rings E3 0 then remove the pinch assembly 23 Remove the two snap rings E2 3 then remove the two bearing flanges and two bearings 24 Remove the pinch roller ...

Page 36: ...emove the screw then remove the HP 131 board 28 Remove the snap ring E4 0 and bearing then remove the cam shaft 29 Remove the cam L cam R and two parallel pins from the cam shaft 30 Remove the snap ring E4 0 then remove the cam M and parallel pin 31 To install reverse the removal procedure n Before attaching the head unit assembly attach the head shaft spacer to the chassis L 1 6 15 Filter 1 Remov...

Page 37: ... to use the lead free solder for the printed circuit board printed with the lead free mark The lead free solder melts at a temperature about 40 dC higher than the ordinary solder therefore it is recommended to use the soldering iron having a temperature regulator The ordinary soldering iron can be used but the iron tip has to be applied to the solder joint for a slightly longer time The printed pa...

Page 38: ...conforming to the proper ratings Voltage Ampere If you have questions on the use of the below Power Cord Appliance Connector Plug please contact your local Sony Sales Office Service Center w Never use an injured power cord For customers in the U S A and Canada 1 Power cord 125 V 10 A 2 4 m 1 534 827 14 For customers in European countries except the United Kingdom 1 Power cord 250 V 10 A 2 0 m 1 55...

Page 39: ... 6 10 Return guide assembly A 8286 251 X Cleaning per 20 000 sheets suction of paper dust blower is NG Section 1 6 14 Ribbon drive assembly A 1782 822 X Replacement of ribbon drive assembly per 40 000 sheets is recommended Section 1 6 2 HD motor assembly Position motor A 8286 304 X Replacement per 40 000 sheets is recommended Section 1 6 5 Worm wheel H 3 990 597 0X Replacement per 40 000 sheets is...

Page 40: ... large quantity of prints with the 2UPC C53 series or 2UPC C55 series printing pack The following items are necessary to perform interior cleaning The cleaning cartridge supplied with the printer The cleaning sheet supplied with the printing pack Cleaning Sheet 4 190 886 01 Print paper m The cleaning cartridge is reusable Do not throw it away As the cleaning sheet in not reusable discard it after ...

Page 41: ... flashing again after the paper is ejected 5 Remove the protective paper from the back side of the cleaning sheet the side without an illustration n Be careful not to confuse the back and front sides of the cleaning sheet 6 Determine by the width of the print paper the orienta tion to affix the cleaning sheet and affix the cleaning sheet evenly and squarely onto the ejected paper as illustrated Wh...

Page 42: ...and out of the eject slot removing any dust or other particles inside the printer in the process When cleaning is complete the print paper is cut multiple times and the CLEANING indicator begins flashing again n After cleaning is finished make sure the cleaning sheet is completely ejected If any part of the cleaning sheet remains on the print paper remove the paper cassette assembly and cut off al...

Page 43: ... wring out the cloth and then wipe the surface of the cabinet Next wipe clean with a clean dry cloth To avoid damaging the surfaces of the unit never use thinner benzene alcohol or any other type of organic solvent to clean the unit 1 10 4 Cleaning the Filter for the Ventilation Holes A filter for the ventilation holes is located at the rear of the unit When the filter is dirty the thermal head ma...

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Page 45: ... Sets the ratio of takeup tension DC fan for inside Resets the history of fan rotation MA 140 board Copies various information items stored in nonvolatile memory The adjustments are mainly performed using the service mode Refer to Section 5 Service Mode for the service mode m Perform each operation in order according to the procedure Use media 2UPC C55 to print a test pattern For upgrading the fir...

Page 46: ...thermal head Working flow 1 Thermal head cleaning 2 Printing of the test pattern 16STEP 3 Replacement of the thermal head End 4 Setting of the thermal head resistance value 5 Printing of the test pattern 16STEP 6 Comparing the test pattern in step 2 and step 5 7 Position adjustment of thermal head 7 Density adjustment 8 Resetting of head print history Blur or faint stripe appears Density differs S...

Page 47: ...ection 2 2 2 6 Compare the test patterns before and after replacing the thermal head 7 Perform the adjustment below as required Perform the thermal head position adjustment Refer to Section 2 2 4 Perform the density adjustment Refer to Section 2 2 5 8 Reset the print history of the head Refer to Section 2 2 6 2 2 1 Thermal Head Cleaning Tools Alcohol for cleaning Soft cloth Procedure 1 Turn off th...

Page 48: ...use 2UPC C55 as media 1 Turn off the power of this unit 2 Install media 2UPC C55 in this unit 3 Start the service mode Refer to Section 5 2 4 Click the Diag Menu button A Diag Menu screen then appears 5 Click the Print step button A test pattern 16STEP is printed ...

Page 49: ...creen then appears 3 Click the Open button of the Setting A Setting screen then appears 4 Enter the head resistance value written down during thermal head replacement refer to step 8 in Section 1 6 13 in the Head Resistance box The voltage of the thermal head is automatically calculated and displayed in Head Voltage box 5 Click the Apply button ...

Page 50: ... cabinet Refer to Section 1 4 2 Remove the PSW cover and power supply mounting bracket Refer to steps 4 and 7 in Section 1 6 1 n Do not disconnect the harness to print during assembling 3 Loosen the two screws PSW3 x 12 by 180 degrees 4 Using a flat bladed screwdriver turn the two eccentric pins counterclockwise 3 by about 15 de grees 5 Tighten the two screws PSW3 x 12 6 Print a test pattern 16STE...

Page 51: ...es n Faint stripes tend to occur when the thermal head position is too counterclockwise side from the prop er position 9 Perform steps 3 to 8 until blur and faint stripes disappear 10 Assemble this unit in the reverse order of steps 1 to 3 Tighten torque 0 80 0 05 N m Trouble blur Normal Trouble faint stripes ...

Page 52: ... Click the spin button in Head Voltage box for adjustment When the density is deep Set the numeric value of Voltage to minus in the range of _300 to _600 When the density is light Set the numeric value of Voltage to plus in the range of 300 to 600 n The Voltage value changes 150 at a time every time you click once 5 Click the Apply button then click the Close button 6 Click the Print step in a Dia...

Page 53: ... Click the Open button of the Reset A Reset screen then appears 4 Click the Reset button of the history item you want to reset Head Print Number of printing sheets per thermal head Mech Print Number of printing sheets per mechanical deck Fan On Time Cumulative rotation time of DC fan for inside The history of the selected item is cleared ...

Page 54: ... Setting screen then appears 3 Click the Open button of the Setting A Setting screen then appears 4 Enter the value described in item C at the bottom written down during replacement of a ribbon drive assembly refer to Section 1 6 2 without using a decimal point in Take Up Ratio box Example 1 54 154 5 Click the Apply button then click the Close button 6 Click the Print step in a Diag Menu and print...

Page 55: ...board save the various information items in the board before replacement then write them to the board after replacement To save write connect this unit with PC using USB and operate using the service tool For the service mode refer to Section 5 Service Mode Working flow 1 Back up various information items Refer to Section 2 5 1 2 When information items cannot be backed up in step 1 print a test pa...

Page 56: ...2 12 E UP CX2 2 5 1 Backup of Various Information Items 1 Start the service mode Refer to Section 5 2 2 Click the System Info button A System Info screen then appears ...

Page 57: ...ead resistance value Head Resistance Thermal head voltage value Head Voltage Takeup tension ratio of ribbon drive assembly Takeup Ratio 5 Click the Close button 6 Click the Export Import button An Export Import screen then appears 7 Click the Export Binary button A Save as screen then appears 8 Enter the file name then click the Save button Various information items stored on the MA 140 board are ...

Page 58: ...ormation of firmware and a printer driver Japanese http www sony co jp Products DP driver index html English http www sony net Products DP driver index html Procedure 1 Connect PC to the USB connector CN500 on the MA 140 board on the rear panel of this unit using a USB cable 2 Turn on the power of equipment 3 Double click the update module in PC and start it 4 After that operate according to the s...

Page 59: ...hen appears 4 Select the backup file then click the Open button The backup data is written in the nonvolatile memory on the MA 140 board n Do not turn off the power or disconnect the USB cable while executing 5 Click the System Info button A System Info screen then appears 6 Click the Open button of the System Information A System Information screen then appears 7 Check that the backed up value is...

Page 60: ...formation items USB serial number USB Serial Thermal head resistance value Head Resistance Thermal head voltage value Head Voltage Takeup tension ratio of ribbon drive assembly Takeup Ratio 5 Click the Apply button When there is no backup 1 Set the thermal head resistance value Refer to Section 2 2 3 2 Adjust the density Refer to Section 2 2 5 n Compare a print with the print at that time when a t...

Page 61: ...Enter the seven digit serial number described in the model number label of this unit 5 Click the Apply button then click the Close button 6 Click the System Info button A System Info screen then appears 7 Click the Open button of the System Information A System Information screen then appears 8 Check that a USB Serial value is the set number ...

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Page 63: ... too Initialization of head position PP mode 1 sensor ON Paper existing PP mode 1 sensor OFF No paper PP mode 2 sensor ON 5 inch in width paper PP mode 2 sensor OFF 4 inch in width paper The standby idle process is kept monitoring except for the printing Paper presence check Check the ribbon presence with the ribbon tag When installing the ribbon the ribbon tag information is read to check that it...

Page 64: ...ensing Transports the paper to the print start position for each print size Head TEMP and Inside TEMP check Shifts the head to the print position Fig 4 Transports the paper to the cut position First cut Transports the paper to the cut position Ribbon Y sensing Second cut A Print a color Ribbon feed and paper transport Shifts the head to the media transport position Fig 5 Removes the ribbon slackin...

Page 65: ...r to paper cassette assembly Head shifts to the home position Fig 1 Removes the ribbon slacking Plunger ON Standby state Idle Plunger ON Writing in ribbon tag Plunger OFF n When the writing error is occurred off and on the plunger And then retry writing Writing in ribbon tag Plunger ON Writing in ribbon tag Plunger OFF n When the writing error is occurred off and on the plunger And then retry writ...

Page 66: ...s from paper feed roller Fig 1 2 Paper feed position The paper cassette assembly is drawn then the printing paper is pressed to paper feed roller The paper feed roller rotates and transports the printing paper After printing the printing paper is returned to paper cassette assembly by the paper feed roller Fig 2 PJ sensor Paper feed roller Paper cassette assembly Printing paper Thermal head Platen...

Page 67: ...g paper to the print position The ink ribbon is wound to the sensing position Fig 3 4 Print position The thermal head is pressed to the platen roller then the printing is started The printing paper and ink ribbon is driven simultaneously Fig 4 Ink ribbon Takeup side Ink ribbon Supply side Thermal head Pinch roller Capstan roller Platen roller PE sensor Printing paper Ink ribbon Takeup side Ink rib...

Page 68: ...d ink ribbon is wound to the sensing position of next color Fig 5 4 and 5 is repeated four times in Y printing M printing C printing and laminate printing After laminate printing the printing paper is ejected and cut at the predetermined position by the cutter unit Ink ribbon Takeup side Ink ribbon Supply side Cutter unit Printing paper ...

Page 69: ...d position control IC307 on the MA 140 board DC motor driver IC IC201 MEC 33 board DC motor sub board SU 114 board Position sensor board Photointerrupter HP 131 board Ribbon control IC307 on the MA 140 board Ribbon driving T DC motor driver IC IC203 MEC 33 board DC motor sub board SU 113 board Ribbon driving S DC motor driver IC IC202 MEC 33 board DC motor sub board SU 115 board Ribbon start mark ...

Page 70: ...board Photointerrupter PSW 87 board Paper feed detection FG sensor board Photointerrupter SE 1056 board 4 3 Power System The VCONT pin pin 8 of CN100 in the standby state is 0 V During print operation however the VCONT pin pin 8 of CN100 becomes approximately 2 0 V depending on a program An SM voltage for a stepping motor and head voltage about 35 V are output Regulator 18 V 5 0 V switching regula...

Page 71: ... this unit is connected with a personal computer PC using a USB cable In this case install a driver from CD ROM to PC When you have already installed a printer driver start the driver and advance installation according to the procedure For details refer to the install guide and setting guide of the printer driver in the CD ROM m For obtaining the latest module please contact your local Sony Sales ...

Page 72: ...n the rear panel of this unit using a USB cable 2 Turn on the power of PC 3 Turn on the power of this unit 4 Double click the execution file of the service tool The service tool then starts n To terminate the service tool click the Exit button CN500 MA 140 board Rear side of main unit ...

Page 73: ...attern 16STEP System Info menu Displays the information of the main unit such as a firmware version Error Log menu Displays the history of an error Export Import menu Reads and writes various information items stored in the nonvolatile memory on a main board MA 140 Setting menu Sets various adjustment values required during replacement of parts and resets the history such as the total number of pr...

Page 74: ...CN406 on the MEC 33 board changes to low from high and pin 2 of CN404 on the MEC 33 board changes to high from low Ribbon wind Checks the takeup of ribbon Confirmation object Ribbon T motor and SU 133 board Confirmation method When clicking the Ribbon wind button without installing the ribbon cassette ribbon T motor rotates in forward direction stops and rotates in the reverse direction Ribbon rew...

Page 75: ...rk is passed through pin 4 of CN405 on the MEC 33 board changes to high from low Head Checks the shifting the position of thermal head Confirmation object Head position motor SU 114 board and position sensor HP 131 board Confirmation method When clicking the Head button head position is intermit tently shifted in the order of home tray media transport print and home Pins 7 and 8 of CN403 on the ME...

Page 76: ...ing also for thermal head and rollers perform 1 10 1 Cleaning the interior 1 Remove the paper cassette assembly 2 Check the printing paper is installed 3 Open the ribbon door then remove the ribbon cartridge 4 Install the cleaning cartridge then close the ribbon door 5 Click the Head Cleaning button Cleaning is started 6 After completed open the ribbon door then remove the cleaning cartridge n The...

Page 77: ...er of printing sheets 3x5 Print Cumulative number of printing sheets printed using 2UPC C53 series 4x6 Print Cumulative number of printing sheets printed using 2UPC C54 series 5x7 Print Cumulative number of printing sheets printed using 2UPC C55 series 4x8 Print Cumulative number of printing sheets printed using 2UPC C58 series Head Print Cumulative number of printing sheets after thermal head rep...

Page 78: ...ails Operating mode Detail2 Error log details Abnormal point Power on Time Time during error occurrence Cumulative printer time Head Print Total number of printing sheets in thermal head during error occurrence Ribbon Size Ribbon size during error occurrence Ribbon Serial Serial number of ribbon during error occurrence Ribbon Remain Remaining ribbon amount during error occurrence Room Temp Interna...

Page 79: ...board when replac ing a main board MA 140 Export CSV This outputs the setting information or history information of this unit as a CSV file This is also used during trouble analysis be cause of containing the history information of Error Log Export Binary Import Binary This is used to transfer the information items stored in the non volatile memory on the board when replacing a main board MA 140 R...

Page 80: ... head is adjusted during replacement of a thermal head The adjustment value is automatically calculated when a voltage value is input in Resistance However adjust the adjustment value manually when print density is improper The voltage value changes 150 at a time every time you click the spin button once Refer to Section 2 2 5 Take Up Ratio Input the adjustment value described in a new ribbon driv...

Page 81: ...set button it is executed Head Print Clears Head Print Number of printing sheets per thermal head Mech Print Clears Mech Print Number of printing sheets per mechanical deck Fan On Time Clears Fan on Time Cumulative rotation time of a fan ...

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Page 83: ...ion 5 3 3 Print a test pattern 16STEP No problem occurs in picture quality and the density is equal to the print result before repair Refer to Section 2 2 2 Connect this unit with PC Confirm that data is printed A printer driver is required to confirm the connection with PC 6 2 Upgrading of Firmware and Download of Printer Driver Upgrading of firmware The module below is provided when updating the...

Page 84: ...lace the thermal head Black streaks in the paper feed direction appear on the printing side Defective thermal head Replace the thermal head Scratches in the paper feed direction appear on the printing side Foreign particles clung to the thermal head Clean the thermal head 1 Scratches appear on the printing side periodically in 34 mm pitch Foreign objects clung to the pinch roller Clean the pinch r...

Page 85: ...e There are an error that is displayed and an error that is not displayed Ink Ribbon or Paper Roll Empty Not displayed Ribbon Cartridge Paper Size Mismatch Not displayed Ribbon Cartridge Paper Size Change Not displayed 1 Printer Error Occurrence event Displayed when abnormality occurs in the main unit and when operation cannot be continued Detection block Position sensor HP 131 board Contents A th...

Page 86: ... occurred during print The YMCL sensing of a ribbon failed Jamming occurred during paper load and eject Paper was not correctly cut during paper eject Possible cause 1 Print paper jamming Possible cause 2 Defective or dirty PE and PJ sensors Possible cause 3 Dirty or worn roller for transporting print paper or defective block around a roller Possible cause 4 Defective stepping motor or drive block...

Page 87: ... x 7 inches set paper of 5 inches in width For the ribbon of 2UPC C54 4 x 6 inches and 2UPC C58 4 x 8 inches set paper of 4 inches in width Detection block PP mode 1 and 2 sensor PSW 87 board and ribbon tag ink ribbon Contents A failure exists in a detection sensor when an error is displayed even if the correctly combined ribbon and paper are set Possible cause 1 Print size of an ink ribbon and pr...

Page 88: ...int The values shown in the table below are described in each item Item name Value to be described Mech Error Error classification MECHA TROUBLE JAMMING RIBBON ERROR PAPER LOAD ERROR PAPER EJECT ERROR Detail 1 Operating mode PAPER FEED RIBBON FEED PRINT Y M C L PAPER CUT HEAD POS Detail 2 Abnormal point JUM SENS PE SENS HP TO HOME HP TO TRAY HP TO MEDIA HP TO PRINT FG SENS RMY SENS RM SENS CUT SEN...

Page 89: ...IC for STM IC300 on the MEC 33 board Contents Print paper is not transported during YMCL print operation Possible cause 1 Defective stepping motor or drive block Possible cause 2 Defective CUTE3 IC307 on the MA 140 board and driver IC for STM IC300 on the MEC 33 board or defective harness and flexible flat cable connecting these boards JAMMING Detection block PE sensor PE 42 43 board and PJ sensor...

Page 90: ...nt paper jamming Possible cause 2 Defective or dirty PE sensor PE 42 board and PJ sensor PE 44 board Possible cause 3 Dirty or worn roller for transporting print paper or defective block around a roller Possible cause 4 Defective stepping motor or drive block Possible cause 5 Cutter unit related defects Detail 1 display PAPER FEED Contents Paper transport in progress during paper feed or eject RIB...

Page 91: ...e Defective sensor on HP 131 board and head position drive system HP TO PRINT Contents A head position is being shifted to the print position Possible cause Defective sensor on HP 131 board and head position drive system FG SENS Contents Error detected using a ribbon FG sensor SE 840 board Possible cause Defects sensor on SE 840 board and related to ribbon drive S block RMY SENS Contents The sensi...

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Page 93: ... and improvement 3 Stock of Parts Parts marked with o at SP Supply Code column of the spare parts list may not be stocked Therefore the delivery date will be delayed 4 Harness Harnesses with no part number are not registered as spare parts Section 7 Spare Parts 7 1 補修部品注意事項 1 安全重要部品警告印のついた部品は安全性を維持するために重要な部品ですしたがって交換する時は必ず指定の部品を使ってください 2 部品の共通化ソニーから供給する補修用部品はセットに使われているものと異なることがありますこれは部品の...

Page 94: ...7 2 UP CX2 7 2 Exploded Views Top and Side Panel Block 2 1 3 5 5 5 5 4 6 10 7 9 8 ...

Page 95: ...Y SIDE PANEL R 3 X 2549 188 1 s SUB ASSY RIBBON DOOR 4 3 736 779 21 s MAGNET 5 3 636 658 31 s SCREW STEP 6 3 990 399 51 s PANEL SIDE LEFT 7 3 990 402 61 s HINGE DOOR 8 3 990 407 01 s SPRING COMPRESSION 9 3 994 142 01 s SHEET HIMELON 10X5 10 4 191 835 11 s SIDE PANEL R Top and Side Panel Block ...

Page 96: ...7 4 UP CX2 BTP 2 6 x 8 BTP 2 6 x 8 BTP 2 6 x 8 BTP 2 6 x 8 BTP 2 6 x 6 A B A B 102 105 111 111 112 113 103 110 104 114 105 101 107 108 109 105 106 106 Paper Cassette Block ...

Page 97: ... KG 105 3 636 413 04 s ROLLER PAPER GUIDE 106 3 701 444 01 s WASHER 6 107 3 990 438 01 s FLAP 108 3 990 440 03 s LOCK CASSETTE FRONT 109 3 990 441 01 s SPRING COMPRESSION 110 3 990 457 01 s SPRING R FLAP 111 3 990 458 02 s ROLLER PAPER 112 3 990 459 01 s SPRING L FLAP 113 3 990 463 01 s CORE PAPER 114 3 990 470 02 s FLAP PAPER 7 685 533 19 s SCREW BTP 2 6X6 TYPE2 N S 7 685 534 19 s SCREW BTP 2 6X8...

Page 98: ...7 6 UP CX2 Front Panel Block BVTT 3 x 6 201 203 202 205 206 207 208 209 204 210 211 BVTT 3 x 6 BVTT3 x 6 BVTT3 x 6 BVTT3 x 6 BVTT3 x 6 ...

Page 99: ...1 750 A s ASSY INNER COVER FRONT 204 X 2187 127 1 s COVER U SUB ASSY INNER 205 3 636 658 31 s SCREW STEP 206 3 736 779 01 s MAGNET 207 3 990 447 01 s COVER R INNER 208 3 990 448 01 s COVER L INNER 209 3 990 473 01 s INNER GUIDE L CHASSIS 210 3 990 474 02 s INNER GUIDE R CHASSIS 211 3 990 475 02 s BUTTON EJECT 7 685 871 01 s SCREW BVTT 3X6 S ...

Page 100: ...7 8 UP CX2 Power Supply Block 307 311 307 310 308 309 301 304 302 306 303 305 312 BVTT3 x 10 PSW4 x 8 PSW3 x 6 BVTT 3 x 6 BVTT 3 x 6 BVTT 3 x 6 BVTT 3 x 6 To MEC 33 board PSW 3 x 8 ...

Page 101: ...5 1 787 442 11 s D C FAN 60 SQUARE 306 1 964 431 11 s HARNESS SUB WIRE GROUND 307 3 636 658 31 s SCREW STEP 308 3 990 397 01 s FILTER FAN 309 3 990 398 51 s COVER FILTER 310 3 992 570 01 s COVER RS 311 3 992 572 01 s COVER USB 312 4 149 143 01 s HOLDER SWITCH 7 682 947 01 s SCREW PSW 3X6 7 682 948 01 s SCREW PSW 3X8 7 682 961 01 s SCREW PSW 4X8 7 685 871 01 s SCREW BVTT 3X6 S 7 685 873 09 s SCREW ...

Page 102: ... x 6 BVTT 3 x 6 BVTT 3 x 6 BVTT 3 x 6 P2 x 5 PS 2 6 x 5 PS 3 x 4 BVTT 3 x 6 W2 3 To MEC 33 board To MEC 33 board To MEC 33 board 403 401 402 406 408 421 409 410 413 414 412 422 423 424 425 426 407 421 411 418 419 418 419 418 419 419 418 419 419 419 419 427 421 417 404 405 415 416 420 ...

Page 103: ...LDER B 412 X 3704 800 1 s SUB ASSY STAY R 413 X 3704 892 1 s SUB ASSY DC MOTOR RSS 414 X 3704 948 1 s SUB ASSY DC MOTOR RSC 415 3 345 461 01 s SCREW K 2 6X6 416 3 661 278 01 s PIN PARALLEL 417 3 748 167 01 s BEARING 418 3 854 416 01 s BEARING 630 419 3 854 417 01 s FLANGE BEARING 420 3 990 512 01 s PLATE S SLIP 421 3 990 532 01 s GEAR SWING 422 3 990 541 01 s GEAR R IDLER 423 3 990 542 01 s WHEEL ...

Page 104: ... PLATE 504 1 455 088 11 s SOLENOID PLUNGER 505 3 338 737 01 s SCREW 2X3 PS 506 3 345 461 01 s SCREW K 2 6X6 507 3 671 150 01 o CLAMP 508 3 748 167 01 s BEARING 509 3 854 416 01 s BEARING 630 510 3 990 509 01 s BEARING LIMITER No Part No SP Description 511 3 990 510 01 s CLAW RIBBON 512 3 990 511 01 s GEAR S FG 513 3 990 512 01 s PLATE S SLIP 514 3 990 513 02 s SHAFT LIMITER 515 3 990 514 02 s SPAC...

Page 105: ...ASSY STP MOTOR 603 A 8286 304 A s ASSY HD MOTOR 604 X 3704 787 1 s SUB ASSY BELT TENSION ARM 605 X 3704 788 2 s SUB ASSY STP MOTOR BRACKET No Part No SP Description 606 X 3704 891 1 s SUB ASSY DC MOTOR RSL 607 1 787 441 11 s MORTOR STEPPING 608 3 990 592 01 s ROLLER BELT TENSION 609 3 991 458 01 s SPRING EXTENSION 3 669 596 01 s WASHER 2 3 STOPPER 7 628 254 05 s SCREW PS 2 6X5 7 682 645 01 s SCREW...

Page 106: ...2 706 705 To MEC 33 board No Part No SP Description 701 A 1752 557 A s MOUNTED CIRCUIT BOARD KY 617 B 702 A 1782 821 B s ASSY TOP CHASSIS 703 1 479 645 14 s CUTTER UNIT 704 1 833 271 11 s CABLE FLEXIBLE FLAT 32 CORE 705 3 671 150 01 o CLAMP 706 3 796 015 01 s HIMELON SHEET 7 685 871 01 s SCREW BVTT 3X6 S ...

Page 107: ...o Part No SP Description 801 A 1118 075 A s MOUNTED CIRCUIT BOARD PSW 87 802 A 1119 869 A s MOUNTED CIRCUIT BOARD PE 42 803 A 1119 870 A s MOUNTED CIRCUIT BOARD PE 43 804 A 8286 249 D s ASSY EJECT GUIDE 805 3 636 413 04 s ROLLER PAPER GUIDE No Part No SP Description 806 3 990 567 02 s GUIDE T EJECT 7 685 871 01 s SCREW BVTT 3X6 S ...

Page 108: ... BVTT 3 x 6 BVTT 3 x 6 BVTT 3 x 6 BVTT 3 x 6 BVTT 3 x 6 PS 3 x 4 BVTT 3 x 6 MEC 33 BOARD A SIDE MA 140 BOARD A SIDE CN101 CN301 CN300 CN103 CN100 CN102 CN200 CN202 CN203 CN302 CN400 CN406 CN405 CN402 CN404 CN403 CN600 CN603 CN301 CN601 CN100 CN401 CN411 A A 901 902 904 907 908 908 909 910 911 912 903 903 906 906 905 905 905 905 ...

Page 109: ...621 212 02 s CLAMPER DKN 906 3 636 658 31 s SCREW STEP 907 3 854 416 01 s BEARING 630 908 3 854 417 01 s FLANGE BEARING 909 3 973 975 31 s DAMPER OIL 910 3 990 556 01 s ROLLER PINCH ARM 911 3 990 618 01 s GUIDE CASSETTE BOTTOM 912 3 990 623 01 s SPRING EXTENSION 3 669 596 01 s WASHER 2 3 STOPPER 7 624 105 04 s STOP RING 2 3 TYPE E 7 624 106 04 s STOP RING 3 0 TYPE E 7 628 253 15 s SCREW PS 2X5 7 6...

Page 110: ... 3 E4 0 A A E3 0 E2 3 E2 3 E2 3 E2 3 E4 0 E2 3 BVTT 3 x 6 BVTT 3 x 6 BVTT 3 x 6 W2 3 1002 1004 1004 1008 1009 1010 1011 1013 1014 1019 1021 1015 1003 1022 1022 1018 1018 1006 1005 1005 1006 1007 1007 1012 1016 1017 To MEC 33 board 1001 1020 ...

Page 111: ...CAPSTAN 1011 3 990 507 01 s GEAR C PAPER DRIVING 1012 3 990 508 05 s PULLEY CAPSTAN 1013 3 990 564 01 s SPRING COMPRESSION 1014 3 990 587 01 s GEAR P PAPER DRIVING 1015 3 990 596 11 s TIMMING BELT 200TN10 6 0T 1016 3 990 598 01 s GEAR P IDLER 1017 3 990 607 01 s PLATE PLATEN EARTH 1018 3 990 624 02 s SPACER PLATEN 1019 4 194 763 01 s ROLLER PAPER DRIVING 1020 4 194 764 01 s FG PAPER DRIVING 1021 4...

Page 112: ... 5 BTP2 6 x 6 E3 0 E3 0 E3 0 E3 0 E3 0 E3 0 E2 3 E2 3 BVTT 3 x 6 C To MEC 33 board C D D E E F F BVTT 3 x 6 BVTT 3 x 6 1101 1102 1103 1105 1104 1108 1108 1108 1107 1107 1109 1109 1117 1117 1110 1110 1111 1112 1113 1114 1115 1115 1116 1116 1106 ...

Page 113: ...1 o BEARING RADIAL 1108 3 636 413 04 s ROLLER PAPER GUIDE 1109 3 854 417 01 s FLANGE BEARING 1110 3 990 495 02 s BRUSH 1111 3 990 569 02 s GUIDE I RETURN 1112 3 990 570 02 s GUIDE M RETURN 1113 3 990 571 01 s GUIDE O RETURN 1114 3 990 584 04 s ROLLER PINCH 1115 3 990 585 01 s SPRING EXTENSION 1116 3 990 604 01 s STAY BRUSH 1117 4 264 530 01 s SPRING COMPRESSION 7 624 105 04 s STOP RING 2 3 TYPE E ...

Page 114: ... 4 W2 3 W2 3 W2 3 W2 3 E5 0 E4 0 E4 0 E5 0 E3 0 E3 0 W2 3 BVTT 3 x 6 W2 3 1201 1202 1203 1204 1205 1206 1207 1209 1212 1212 1212 1213 1213 1214 1215 1216 1217 1218 1219 1220 1221 1222 1230 1224 1223 1223 1225 1225 1226 1227 1228 1229 1211 1211 1211 1231 1211 To MEC 33 board To MEC 33 board To MEC 33 board To MEC 33 board To MA 140 board 1208 1210 ...

Page 115: ...92 02 s RETAINER SPRING HEAD SIDE 1217 3 990 494 01 s LOCK OFFSET PIN 1218 3 990 547 01 s CAM L 1219 3 990 548 01 s CAM R 1220 3 990 549 01 s GEAR CAM DRIVING 1221 3 990 550 02 s SHAFT CAM 1222 3 990 552 03 s HEATSINK 1223 3 990 554 01 s PIN POSITIONING 1224 3 990 555 02 s ROLLER H RIBBON 1225 3 990 556 01 s ROLLER PINCH ARM 1226 3 990 558 02 s SPRING COMPRESSION 1227 3 990 559 01 s SPRING EXTENSI...

Page 116: ... INSTALLGUIDE DRIVER 64 JAPANESE ENGLISH FRENCH GERMAN ITALIAN SPANISH TURKISH KOREAN SIMPLIFIED CHINESE GREEK DRIVER INSTALL GUIDE WIN7 JAPANESE ENGLISH FRENCH GERMAN ITALIAN SPANISH KOREAN SIMPLIFIED CHINESE GREEK TURKISH DRIVER SETTING GUIDE WIN7 JAPANESE ENGLISH FRENCH GERMAN ITALIAN SPANISH SIMPLIFIED CHINESE KOREAN GREEK TURKISH DRIVER SETTING GUIDE WINXV JAPANESE ENGLISH FRENCH GERMAN ITALI...

Page 117: ...1 D5 LED x 5 RESET IC103 IC105 X100 48MHz X101 27MHz KY 617 MA 140 MEC 33 CUTE3 DC MOTOR HEAD FAN ROOM FAN CUTTER UNIT STM IC100 IC103 FAN_ON nOFF DCM_CONT IC201 IC204 SWITCHING REGULATOR IC402 1 WIRE IF CONTROLLER IC300 DRIVER IC FOR STM KEY LED_IF USB 2 0 FUNCTION CONTROLLER DSP FULL BRIDE DRIVER IC FOR DC MOTOR USB B TYPE SENSOR SW REG CT 268 RIBBON IC TAG RIBBON DRIVING ASSEMBLY AC IN SOLENOID...

Page 118: ... 30 DCM_3 31 DCM1_SB 32 DCM_4 33 DCM_5 34 DCM2_SB 35 DCM_6 36 DCM_7 37 DCM3_SB 38 HEAD_FAN_nON OFF 39 GND 40 UART_TxD1 EXT 41 UART_RxD1 EXT 42 NC 43 I2C_DATA_DS2482 44 I2C_CLK_DS2482 45 GND 46 GIO19 47 POWER_SENS 48 POWER_ON nOFF 49 VCONT 50 GND CN200 1 RIBBON_T_MTE0 2 RIBBON_T_MTE1 3 RIBBON_S_MTR0 4 RIBBON_S_MTR1 CN203 1 CUT_MTR_0 2 CUT_MTR_1 CN202 1 POS_MTR_0 2 NC 3 POS_MTR_1 CN40 1 POS_MTR_0 2 ...

Page 119: ...7 GIO34 28 GND 29 NC 30 NC 31 NC 32 GND CN3 1 GND 2 NC 3 NC 4 NC 5 GND 6 GIO34 7 NC 8 NC 9 NC 10 NC 12 GND 13 NC 14 NC 15 NC 16 NC 17 NC 18 NC 19 GND 11 NC 20 GIO38 21 NC 22 NC 23 NC 24 NC 25 NC 26 INT7 27 GIO39 28 I2C_CLK GIO37 29 I2C_DATA GIO36 30 3 3V 1 31 GIO37 32 GND 1 5 0V 2 GND 3 POWER_SW 4 GND CN603 1 GND 2 VCONT 3 POWER_ON nOFF 4 POWER_SENS 5 GIO19 6 GND 7 I2C_CLK_DS2482 8 I2C_DATA_DS2482...

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Page 122: ...Sony Corporation UP CX2 CN UP CX2 SY J E 9 968 775 01 2010 11 08 2010 ...

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