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4.4. Deficiencies of components external to the product that may affect its correct functioning, as well as property
damage or other (eg. Tiles, roofs, waterproof covers, pipes, or damage caused by the user) originated by misuse of
materials in the facility or the non-implementation of installation according to the rules of installation of the Product, the
applicable regulations or good construction rules, especially when it has not promoted the application of appropriate
piping temperature in use, expansion tanks, anti-return valves, safety valves or anti-condensation valves, among others;
4.5. Products whose operation has been affected by faults or deficiencies of external components or inappropriate
dimensioning;
4.6. Defects caused by use of accessories or replacement of components other than those determined by Solzaima, SA;
4.7. Defects that are caused by the not following of the instruction manual and operation instructions, the use of
applications non-compliant with the product application, abnormal climatic factors, abnormal operating conditions,
overload or improper maintenance and cleaning;
4.8. Products that have been modified or manipulated by unauthorized personnel and therefore without explicit
permission from Solzaima, SA;
4.9. Damage caused by external agents (rodents, birds, spiders, etc.), atmospheric phenomena and / or geological
(earthquakes, storms, frost, hail, lightning, rain, etc.), wet, humid or saline environments (eg proximity of sea or river), as
well as those derived from excessive water pressure, inadequate power supply (voltage with variations greater than 10%
over the nominal value of 230V), pressure or inadequate supply of circuits, vandalism, urban confrontations and armed
conflicts of any kind, as well as derivatives;
4.10. Failure to use fuel recommended by the manufacturer is reason to warranty exclusion.
Note: For pellet devices the fuel used must be certified by EN 14961-2 grade A1. Also, before buying large quantities, the
user should test the fuel to see how it behaves.
In wood devices the fuel must have a moisture content below 20%.
4.11. The appearance of condensation, by faulty installation or by the use of fuels other than virgin wood (such as pallets
or impregnated wood paints or varnishes, salt or other components), which can contribute to accelerated degradation of
the equipment, especially the combustion chamber;
4.12. All products or components damaged in transport or installation;
4.13. Cleaning operations performed to the device or components caused by condensation, fuel quality, bad adjustment
or other circumstances arising from the place of installation. Interventions for decalcification of the product (the
elimination of calcium carbonate or other materials deposited inside the device and produced by the quality of water
supply) are excluded from warranty. Circuit purge operations or unlocking of Circulator pumps are also excluded from
warranty.
4.14. The installation of the product(s) supplied by Solzaima, SA must consider the possibility of its easy removal, as
well as points of access to mechanical, hydraulic and electronic equipment and to the installation. When the installation
does not allow immediate and secure access to the equipment, the additional costs of access and security measures will
be Buyer responsibility. The cost of dismantling and assembling boxes of plasterboard or masonry walls, insulation or
other elements such as chimneys and plumbing connections preventing free access to the product (if the product is
installed inside a crate of plasterboard, masonry wall or other dedicated space it must follow the dimensions and
characteristics indicated in the manual and operating instructions accompanying the product).
4.15. Information or clarification interventions done to domicile about how to operate the heating system, programming
and/or reprogramming of regulation and control elements, such as thermostats, regulators, programmable devices,
among others;
4.16. Fuel adjustment interventions in pellet devices, cleaning, detection of water leaks in device’s external piping,
damages due to the lack of cleaning of the Product or the fume extraction chimneys;
4.17. Emergency interventions are not covered by Warranty: weekend and holiday interventions; these could be
performed with an additional charge, and will only be performed under the express request from the buyer and
conditioned to availability of authorized technical personnel.
Summary of Contents for TEK Basic
Page 6: ...6 Fig 2 Dimensions of the Tek Basic model Fig 3 Dimensions of the Tek Stone model ...
Page 7: ...7 Fig 4 Dimensions of the Tek Round model Fig 5 Dimensions of the Tek Unit model ...
Page 8: ...8 Fig 6 Dimensions of the Tek Roll model Fig 7 Dimensions of the Tek System model ...
Page 9: ...9 Fig 8 Dimensions of the Tek Corner model Fig 9 Dimensions of the Tek Wall model ...
Page 44: ...44 ...
Page 46: ...46 APPROVED PRODUCT ...
