SOLZAIMA TEK Basic, Instruction Manual

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11. Troubleshooting
Table 3– Identifying potential problems and their respective solutions
Problem Solution
Glass gets dirty quickly

Check moisture level of firewood

Check for any obstructions in the fume outlet / Check installation (insufficient
draught)

Increase the intensity of the burn by opening the primary air intake regulator
slightly more
Excessive draft

Verify whether the combustion air inlets are at their maximum If they are,
readjust to reduce the intensity of the burn

If necessary, install a draught stabilizer

Contact the installer
Weak draught, causing
smoke to be expelled into
the room

Check that the flue is clear of any obstructions

Clean the flue

Check that the fume outlet pipe reaches up to the very top of the chimney flue

Check that the pipe is correctly sealed from the chimney

Check whether the existing chimney cap is appropriate and whether it is
sufficiently open

May be due to exceptional weather conditions
Weak fire

Check moisture level of firewood

Regulate the unit's air controls to increase the intensity of the burn

Check whether air is entering the compartment
Problems associated with
the weather

Contact the installer
12. End-of-life units
* Around 90% of the materials used in the manufacture of these Solzaima units are recyclable,
contributing towards a reduced environmental impact and a more sustainable planet;
* End-of-life units should be taken to licensed waste operators. We advise contacting your local
council to ensure their correct collection.
13. Sustainability
* Solzaima designs and manufactures biomass heating solutions and appliances. This is our
contribution towards promoting a more sustainable planet -
– an economically-viable and
environmentally-friendly alternative that safeguards the best environmental management practices
to ensure effective carbon cycle management.
* Solzaima seeks to discover and study Portugal's forested areas, efficiently responding to energy
demands while safeguarding biodiversity and natural wealth, which are fundamental to preserving
our planet's quality of life.