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SolarEdge StorEdge Solution with Backup, Installation Manual

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SolarEdge StorEdge Solution with Backup Installation Manual Download Page 125

Bit 
Location

Error Message

Cause and Troubleshooting

Ethernet (LAN) Connection on page 101

2nd

DHCP Failed, or Invalid DHCP 
Config

IP settings issue. Check the router and 
inverter configuration. Consult your 
network IT.

3rd

Gateway Ping Failed

Ping to router failed. Check the physical 
connection to the switch/router. Check 
that the link LED at the router /switch is 
lit (indicating phy-link). If OK - contact 
your network IT, otherwise replace the 
cable or change it from cross to straight 
connection.

4th

G Server Ping Failed

Ping to google.com failed. Connect a 
laptop and check for internet 
connection. If internet access is 
unavailable, contact your IT admin or 
your internet provider. 

5th

Server x Ping Failed

Ping or connection to SolarEdge server 

failed. Check the SolarEdge server 

address, under LAN Conf submenu: 

Address: prod.solaredge.com 

Port: 22222
Check with your network administrator 
whether a firewall or another device is 
blocking transmission.

6th

7th

 

8th

Tcp Connect. Failed

Power Optimizer Troubleshooting 

If the inverter status screen indicates that not all power optimizers are 

paired or not all are reporting (P_OK xxx/yyy, and x<y), those optimizers 

can be identified through the LCD. Refer to 

https://www.solaredge.us/sites/default/files/non_reporting_power_optimizers.pdf

StorEdge Solution with Backup MAN-01-00262-1.5

124

   Power Optimizer Troubleshooting

Summary of Contents for StorEdge Solution with Backup

Page 1: ...Installation Guide StorEdge Solution with Backup For North America Version 1 5...

Page 2: ...e and without notice You may refer to the SolarEdge web site https www solaredge com us for the most updated version All company and brand products and service names are trademarks or registered trade...

Page 3: ...installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the int...

Page 4: ...otected from direct sunlight Updated warning about sealing unused power optimizer input connectors Max distance between the battery and inverter is 70 ft 20m Removal of StorEdge Connection Unit Replac...

Page 5: ...ion to from the Connection Unit 450V DC to BAT connector DC and DC connections corrected in the connection diagram Added a diagram of LG battery connection to inverter with 3 DIP switches In Configura...

Page 6: ...Updated links Technical specification updated Revision History 5 StorEdge Solution with Backup MAN 01 00262 1 5...

Page 7: ...ep 3 Connecting Power Optimizers in Strings 29 Step 4 Verifying Proper Power Optimizer Connection 29 Chapter 3 Installing the Inverter 31 Inverter Package Contents 31 Identifying the Inverter 32 Inver...

Page 8: ...Inverter Firmware Version 109 Configuring the RS485 Bus for Battery and Meter Connection 111 Configuring StorEdge Applications 114 Verifying StorEdge Components Functionality 119 Appendix A Troublesho...

Page 9: ...ge Single Phase Inverter with Connection Unit for High Power Technical Specifications 148 StorEdge Inverter 148 Auto Transformer Technical Specifications 152 StorEdge Solution with Backup MAN 01 00262...

Page 10: ...as faite ou suivi correctement pourrait causer des blessures ou un danger de mort Ne pas d passer une telle note avant que les conditions requises soient totallement comprises et accomplies CAUTION De...

Page 11: ...rter ensure that the inverter is grounded properly This product must be connected to a grounded metal permanent wiring system or an equipment grounding conductor must be run with the circuit conductor...

Page 12: ...vanique transformateur et devra tre install sans mise la terre du champ PV et en accord avec les articles 690 35 et 690 43 du National Electric Code NEC ANSI NFPA 70 2011 et du Code Electrique Canadie...

Page 13: ...75 C 167 F NOTE This inverter is provided with an IMI Isolation Monitor Interrupter for ground fault protection NOTE The symbol appears at grounding points on the SolarEdge equipment This symbol is a...

Page 14: ...rre WARNING When handling the battery adhere to all manufacturer safety instructions AVERTISSEMENT Durant la manipulation de la batterie adh rez toutes les instructions de s curit du fabricant WARNING...

Page 15: ...the manufacturer requirements and instructions NOTE The StorEdge Connection Unit is NEMA type 3R rated Unused conduit openings and glands should be sealed with appropriate seals IMPORTANT SAFETY FEATU...

Page 16: ...ptimized PV inverter The StorEdge Connection Unit located at the bottom of the inverter allows simple installation and connectivity to other system components and includes a DC Safety Switch The Energ...

Page 17: ...ations Product Applications Grid tied Solar Backup Power Smart Energy Management Grid tied Solar Backup Power Grid tied Solar Smart Energy Management StorEdge Single Phase inverter Auto transformer X...

Page 18: ...a pdf Installation Workflow When installing the StorEdge system follow this workflow to ensure all the components are connected and functioning correctly Step 1 PV system installation modules power op...

Page 19: ...nitoring platform Refer to Setting Up Communication to the Monitoring Platform on page 96 Step 9 System Configuration Configuring the RS485 bus and StorEdge applications Refer to System Configuration...

Page 20: ...modules Wire cutters Wire strippers Voltmeter For installing the communication options you may also need the following For Ethernet CAT5 6 twisted pair Ethernet cable with RJ45 connector If using a C...

Page 21: ...dules WARNING The metallic enclosure of the power optimizer must be grounded in accordance with the product s listing and local and national codes AVERTISSEMENT L enceinte m tallique de l optimiseur d...

Page 22: ...rtie de l optimiseur est interdit et annule sa garantie CAUTION All PV modules must be connected to a power optimizer ATTENTION Tous les modules doivent tre connect s un optimiseur de puissance CAUTIO...

Page 23: ...nufacturer and of the same type on both the power optimizers and on the modules or Verify that the connectors are compatible in the following way The module connector manufacturer should explicitly ve...

Page 24: ...es externes indiqu s ci dessous TUV VDE Bureau Veritas UL CSA Intertek qui v rifiera la compatibilit des connecteurs Pour plus d informations consultez https www solaredge com sites default files opti...

Page 25: ...o optimizers other than in the cases specified below You can use extension cables between power optimizers only from row to row around obstacles within a row and from the end of the string to the inve...

Page 26: ...power optimizers 1 1 Determine the power optimizer mounting location and use the power optimizer mounting brackets to attach the power optimizer to the support structure See Figure 3 It is recommended...

Page 27: ...e mounting hardware Apply torque of 9 10 N m 6 5 7 lb ft For 3NA series power optimizes SolarEdge recommends mounting the power optimizer on a rail with the smooth side facing out so that the power op...

Page 28: ...racket Use mounting specific hardware as needed Apply torque of 9 5 N m 7 lb ft See Figure 4 Figure 4 Power optimizer installation and grounding using a grounding plate For mounting on un grounded str...

Page 29: ...r NOTE Images are for illustration purposes only Refer to the label on the product to identify the plus and minus input and output connectors For each of the power optimizers Connect the Plus output c...

Page 30: ...entr es ne sont pas connect es fermez ces entr es avec la paire de couvercles fournie Figure 7 Power optimizers connected in series 3 If you intend to monitor the installation using the monitoring pla...

Page 31: ...ms_ technical_note pdf To verify proper power optimizer connection Measure the voltage of each string individually before connecting it to the other strings or to the inverter Verify correct polarity...

Page 32: ...alled Inverter Package Contents One StorEdge inverter One mounting bracket Two Allen screws for fastening the inverter to the mounting bracket SolarEdge activation card One 9V battery Installation gui...

Page 33: ...on page 96 for more information LCD light button Pressing this button lights up the LCD for 30 seconds In addition you can press this button to view inverter status screens and access configuration m...

Page 34: ...is may be during Night mode when the inverter ON OFF switch is OFF or when an error occurs Yellow Module communication and inverter shutdown Blinking Monitoring information is being received from a po...

Page 35: ...entry Four openings are ready to use and have sealing covers Two openings are closed with drill guides If required open the drill guides as described in Opening Conduit Drill Guides on page 136 Inter...

Page 36: ...Normal operation Normal operation The backed up loads panel is connected through the software controlled switches to the AC grid during normal operation or to the inverter via auto transformer for bac...

Page 37: ...n protected from direct sunlight 2 To allow proper heat dissipation maintain the following minimum clearance areas between the inverter and other objects If installing a single inverter 8 20 cm from t...

Page 38: ...f the inverter to lift the unit into place Do not lift holding the StorEdge Connection Unit as it may be damaged 6 Align the two indentations in the inverter enclosure with the two triangular mounting...

Page 39: ...er cover Open the inverter cover s six Allen screws and carefully pull the cover horizontally before lowering it 10 Remove the StorEdge Connection Unit covers a Release the six screws attaching the St...

Page 40: ...Figure 15 Inverter Covers Chapter 3 Installing the Inverter 39 StorEdge Solution with Backup MAN 01 00262 1 5...

Page 41: ...ications only Refer to the table on page 16 The auto transformer connects to the AC side of the inverter Since the inverter AC connections are on its right side it is recommended to position the auto...

Page 42: ...Lift the auto transformer from the sides or hold it at the top and bottom to lift the unit into place 4 Insert the two supplied screws through the outer heat sink fin on both sides of the auto transfo...

Page 43: ...Figure 17 Backed up Loads Panel StorEdge Solution with Backup MAN 01 00262 1 5 42 Installing the Backed up Loads Panel...

Page 44: ...page 16 To install the SolarEdge meter refer to the installation guide supplied with it http www solaredge com files pdfs solaredge meter installation guide na pdf RS485 wiring specifications Cable t...

Page 45: ...lave connection may require an RS485 Plug in available form SolarEdge Refer to http www solaredge com files pdfs RS485_ expansion_kit_installation_guide pdf For communication connection refer to Conne...

Page 46: ...the poweroptimizers to the inverter and verify the proper functioning of the system Removing the Inverter Cover 1 Switch the inverter ON OFF P switch to OFF Wait 5 minutes for the capacitors to disch...

Page 47: ...he Allen screws holding the inverter cover and remove the cover 6 Open the Allen screws of the inverter cover and carefully pull the cover horizontally before lowering it CAUTION When removing the inv...

Page 48: ...main circuit board d LCD shows Running Script Done Figure 18 Activation card If LCD shows Failed Turn AC OFF and ON reset and repeat the activation process Use the activation code that appears on the...

Page 49: ...application configuration refer to System Configuration on page 109 6 Close the inverter cover by tightening the screws with a torque of For proper sealing first tighten the corner screws and then th...

Page 50: ...anel P_OK Appears only upon pairing process completion and first telemetry reception from the power optimizers Indicates connection to the power optimizers and that at least one power optimizer is sen...

Page 51: ...optimizer is replaced repeat the pairing process 1 Perform pairing Press and hold down the inverter LCD button for about 10 seconds The following message is displayed K e e p h o l d i n g b u t t o...

Page 52: ...tes The system startup process begins nce the inverter is ON the power optimizers start producing power and the inverter starts converting AC WARNING When you turn ON the inverter ON OFF switch the DC...

Page 53: ...timizer is sending monitoring data Optimizers send telemetries in a frequency of up to 10 minutes S_OK appears if the inverter is connected to the SolarEdge monitoring platform Vac V specifies the mea...

Page 54: ...d in a physical or logical view Logical Layout Shows a schematic tree layout of the components in the system such as inverters strings modules meters and sensors as well as their electrical connectivi...

Page 55: ...o the monitoring platform For more information refer to https www solaredge com products installer tools designer Mapper Application Use the Mapper smart phone application to scan the power optimizer...

Page 56: ...n as well as details about its logical and physical mapping Using a Paper Template Fill out the Physical Layout Template downloadable from the SolarEdge website http www solaredge com files pdfs physi...

Page 57: ...s and fittings must be suited for field wiring systems The hubs and other fittings must comply with UL514B Use the conduit and wiring appropriate for the installation location per the NEC Outdoor inst...

Page 58: ...nverter accessories Install the 9V battery in the holder on the top board of the StorEdge Connection Unit and connect it to the battery pad Figure 22 The battery holder Two 25A fuses are supplied with...

Page 59: ...the DC wire insulation 3 Insert the DC conduit into the DC side opening Make sure the conduit is firmly attached to the inverter enclosure and sealed properly 4 Connect the DC wires from the PV instal...

Page 60: ...n refer to the String Fusing Requirements in SolarEdge Systems technical note at http www solaredge com files pdfs string_fusing_requirements pdf Connecting to the Battery To simplify the connection p...

Page 61: ...the circuit breaker 2 Turn off the disconnect auxiliary power switch To power the battery back on 1 Turn on the disconnect auxiliary power switch 2 Turn on the circuit breaker For details see Powering...

Page 62: ...into the round opening and release the screwdriver to spring back and clamp the wire DC cable 10 AWG 10 14 AWG 600V insulated BAT terminal block DC Control and monitoring 5 pin communication terminal...

Page 63: ...Figure 25 Connections to LG Chem RESU10H battery StorEdge Connection Unit with three DIP switches SolarEdge StorEdge Solution with Backup MAN 01 00262 1 5 62...

Page 64: ...Figure 26 Connections to LG Chem battery StorEdge Connection Unit with two DIP switches SolarEdge StorEdge Solution with Backup MAN 01 00262 1 5 63...

Page 65: ...l meter in the RS485 chain should be terminated with 120 Ohm either internal or external Inverter communication board Figure 27 If a meter is installed No termination Left SW7 switch Down If a meter i...

Page 66: ...default ON up No external emergency stop button ON up default External stop button if installed must be normally closed OFF down In StorEdge Connection Unit with three DIP switches Hardware configura...

Page 67: ...iled information refer to the installation guide supplied with the meter Recommended cable type min max AWG StorEdge Connection Unit Meter connection RS485 24 AWG 16 24 AWG shielded twisted pair 600V...

Page 68: ...ection to a meter Connecting to AC Connecting to the Auto transformer The Auto transformer is required for Backup Power only Chapter 7 StorEdge Inverter Connections 67 StorEdge Solution with Backup MA...

Page 69: ...AWG StorEdge Connection Unit connection Auto transformer connection Connection method AC 8 AWG 6 20 AWG 3 pin terminal block L1 Line terminal L1 Insert the wire into the round opening and push to cla...

Page 70: ...ing at the top of the terminal block and press to open clamp mechanism 2 Insert the wire into the round opening and release the screwdriver to spring back and clamp the wire External Devices 7 pin ter...

Page 71: ...distribution panel L1 3 pin terminal block Grid L2 Main distribution panel L2 3 pin terminal block Grid N Main distribution panel N Min 10 AWG grounding wire to ground Backed up loads panel 6 AWG 4 20...

Page 72: ...er moves among the characters of a displayed parameter and toggles between possible characters when setting a value Enter 3 Selects a menu option and accepts a value change with a long press until App...

Page 73: ...ation is done when the inverter is in Setup mode To enter Setup mode 1 Turn the inverter ON OFF switch to OFF AC remains ON WARNING If the inverter was operating properly power was produced by the pow...

Page 74: ...re pressed for more than 2 minutes The following shows a hierarchical tree of the menu options which are described in Configuration Menu Options on page 79 Actual menus may vary from shown depending o...

Page 75: ...C o n f M T R Power Control G r i d C o n t r o l E n E n e r g y M a n a g e r R R C R C o n f R e a c t i v e P w r C o n f A c t i v e P w r C o n f P h a s e B a l a n c e D i s W a k e u p C o n...

Page 76: ...ying the Error log and Warning Log There are fewer menus available when using this configuration option however the functionality of these menus is the same as when using the internal LCD user buttons...

Page 77: ...u option and long press three seconds to select the item You can use the Exit option in these menus to move up one menu level or to exit the Setup mode from the main menu StorEdge Solution with Backup...

Page 78: ...a n i s h F r e n c h I t a l i a n E x i t Communication 1 S e r v e r L A N L A N C o n f R S 4 8 5 1 C o n f S Z i g B e e C o n f S W i F i C o n f N A G P I O C o n f M T R R S 2 3 2 C o n f C e...

Page 79: ...a n u a l A F C I T e s t D i a g n o s t i c s S t a n d b y M o d e O p t i m i z e r C o n f G r i d P r o t e c t i o n B o a r d R e p l a c e m e n t E x i t The options presented in these menus...

Page 80: ...is configured the value is NONE NOTE If an inverter is not configured to any country it will not produce energy and the following message will be displayed on the LCD No Country Selected A plus sign n...

Page 81: ...nication options installed in the inverter The following shows a hierarchical tree of the menu options in the Communication menu For detailed information about all the configuration options refer to t...

Page 82: ...LAN Conf I P C o n f i g S e t D H C P e n S e t I P S e t M a s k S e t G a t e w a y S e t D N S S e t S e r v e r A d d r S e t S e r v e r P o r t M o d b u s T C P D i s Chapter 8 User Interface...

Page 83: ...T y p e R R C R Power Control G r i d C o n t r o l E n E n e r g y M a n a g e r R R C R C o n f R e a c t i v e P w r C o n f A c t i v e P w r C o n f P h a s e B a l a n c e D i s W a k e u p C o...

Page 84: ...T i m e 3 0 T L M O n T i m e 1 5 Temperature Select Celsius or Fahrenheit units LCD On Time 30 The number of seconds that the LCD backlight is ON after pressing the LCD light button Set a value with...

Page 85: ...plication_note_na pdf Manual AFCI Test Accessible from the LCD Light button menus only Starts a self test for arc detection Refer to http www solaredge com sites default files arc_fault_ detection_app...

Page 86: ...numbers ready when you contact SolarEdge Support Error Log Displays the last five errors Warning Log Displays the last five warnings Hardware IDs Displays the following HW serial numbers if exist and...

Page 87: ...voltage Vdc V The DC input voltage Pac W The AC output power Fac Hz The AC output frequency OPs_Ok Number of optimizers sending telemetries indicating that they are paired Temp C or F The inverter he...

Page 88: ...er in Watt hour The value displayed in this line depends on the meter type connected to the inverter and its location If a bidirectional meter is connected at the consumption point this value is the c...

Page 89: ...igured I D D S P 1 2 1 0 2 1 0 1 0 0 3 4 C P U 0 0 0 3 1 9 x x C o u n t r y U S A 1 ID The inverter ID DSP 1 2 The DSP digital control board firmware version CPU The communication board firmware vers...

Page 90: ...bleshoot them refer to Errors and Troubleshooting on page 1 Error message according to failure Refer to IP Status This screen describes the Ethernet configuration IP Mask Gateway and MAC address Media...

Page 91: ...ccessful appears if the inverter is connected to the platform Sig The signal strength received from the Cellular Plug in A value between 0 5 0 no signal 5 excellent signal Error message per communicat...

Page 92: ...devices such as meters and batteries PROT The protocol type to which the port is set For a SolarEdge device RS485 protocol ZigBee protocol S SolarEdge slave M SolarEdge master P2P ZigBee point to poi...

Page 93: ...aredge com sites default files export_limitation_application_ note_NA pdf Fan Status This screen is applicable to inverters equipped with external or internal fans and provides information about the f...

Page 94: ...manager If this status appears check the communication to the smart energy manager or the communication to the meter PWR Limit The inverter maximum output power set by one of the power limiting option...

Page 95: ...Energy the battery capacity percentage calculated as Available Energy Max Energy PWR The charging or discharging power in Watts according to the battery state see below Total The total discharged ene...

Page 96: ...r c e R e m o t e S e t U n t i l d a t e Name The TOU profile file name Last Sync Date when the time of use profile was loaded from the monitoring platform Source the source from which the TOU profil...

Page 97: ...or using the monitoring platform CAUTION When connecting the communication cables make sure that the ON OFF switch on the StorEdge Connection Unit is turned OFF and the AC is turned OFF When configuri...

Page 98: ...Chapter 9 Setting Up Communication to the Monitoring Platform 97 StorEdge Solution with Backup MAN 01 00262 1 5...

Page 99: ...devices inverters Commercial Gateway over the same bus such that connecting only one device to the Internet is sufficient to provide communication services for all the devices on the bus RS485 2 Enabl...

Page 100: ...us communication options Each gland has three openings The table below describes the functionality of each opening Unused openings should remain sealed Gland Opening Functionality Cable size diameter...

Page 101: ...Figure 34 Internal connectors StorEdge Solution with Backup MAN 01 00262 1 5 100 Communication Connectors...

Page 102: ...tween the inverter and the router 100 m 330 ft NOTE If using a cable longer than 10 m 33 ft in areas where there is a risk of induced voltage surges by lightning it is recommend to use external surge...

Page 103: ...ng Figure 36 Rubber fitting CAT5 6 standard cables have eight wires four twisted pairs as shown in the diagram below Wire colors may differ from one cable to another You can use either wiring standard...

Page 104: ...on board Figure 38 The RJ45 Ethernet connection 7 For the switch router side use a pre crimped cable or use a crimper to prepare an RJ45 communication connector Insert the eight wires into the RJ45 co...

Page 105: ...to each other in a bus chain via their RS485 connectors The first and last inverters in the chain must be terminated as described on page 107 RS485 wiring specifications Cable type Min 3 wire shielded...

Page 106: ...configure the bus To connect the RS485 communication bus 1 Remove the inverter cover as described in Removing the Inverter Cover on page 45 2 Remove the seal from one of the openings in communication...

Page 107: ...for G is not from the same twisted pair as A or B 6 For creating an RS485 bus connect all B A and G pins in all inverters The following figure shows this connection schema Figure 41 Connecting the inv...

Page 108: ...e switch is located on the communication board and is marked SW7 Figure 42 RS485 termination switch NOTE Only the first and last SolarEdge devices in the chain should be terminated The other inverters...

Page 109: ...tening the screws with a torque of 9 0 N m 6 6 lb ft For proper sealing first tighten the corner screws and then the two central screws 2 If not already ON Turn ON the AC to the inverter by turning ON...

Page 110: ...l SolarEdge inverters at the same site The latest firmware version is available for download at http solaredge com storedge firmware Upgrading the Inverter Firmware Version Upgrade the inverter firmwa...

Page 111: ...the LG Chem Battery Off and On on page 147 Wait 1 minute before proceeding 6 Turn ON AC to the inverter WARNING ELECTRICAL SHOCK HAZARD Do not touch uninsulated wires when the inverter cover is remov...

Page 112: ...rs the second meter is connected to the existing RGM in a daisy chain To configure communication with the battery over RS485 1 Turn OFF or verify that the StorEdge Connection Unit switch is OFF 2 Turn...

Page 113: ...select Meter Func Export Import E x p o r t I m p o r t E x p o r t C o n s u m p t i o n P r o d u c t i o n E x t P r o d u c t i o n I m p o r t N o n e The selected option is displayed in the RS4...

Page 114: ...e meter and battery If RGM is pre installed and a battery and an external meter are also installed the screen should show 3 3 If the number of devices under Prot does not match the number under refer...

Page 115: ...ion refer to the StorEdge Applications Connection and Configuration Guide available at http www solaredge com sites default files storedge_applications_connection_ and_configuration_guide_na pdf The B...

Page 116: ...G r i d C o n t r o l E n E n e r g y M a n a g e r R R C R C o n f R e a c t i v e P w r C o n f A c t i v e P w r C o n f P h a s e B a l a n c e D i s W a k e u p C o n f P f A d v a n c e d L o a...

Page 117: ...g Backup Only When the inverter is set to Backup only mode the battery will discharge to supply power to the backed up loads only upon power outage To set up Backup only 1 Access the Energy Ctrl menu...

Page 118: ...mple at night This sets the periods during which the battery will be in the OFF state Select Always ON to use battery at all times for charging discharging 4 To set a minimum battery level used for ba...

Page 119: ...r g y C t r l T O U S e t C a l e n d a r S t o r a g e C o n t r o l 3 From the Energy Manager menu select Set Calendar The following screen is displayed showing options for calendar setting S e r v...

Page 120: ...ation This section describes how to verify that all system components are functioning as expected If not refer to Troubleshooting on page 123 To test the battery The test is available in CPU version 3...

Page 121: ...the inverter ON OFF switch to OFF b Connect loads on one of the measured phases c Press the external LCD light button to display the Import or Consumption meter status screen and check that the import...

Page 122: ...check that The battery State is Discharging Charging The SOE percentage is decreasing increasing If SOE is below 10 refer to Additional StorEdge Troubleshooting on page 128 The PWR value is greater th...

Page 123: ...i n g 5 While the PV modules are exposed to sunlight verify that the battery is charging properly a Minimize consumption by turning off all the load circuit breakers except for the inverter b In the i...

Page 124: ...e meter and or the battery are not configured correctly Check the configuration If Prot 02 the meter and or the battery is not communicating correctly Check the configuration and wiring connection If...

Page 125: ...net connection If internet access is unavailable contact your IT admin or your internet provider 5th Server x Ping Failed Ping or connection to SolarEdge server failed Check the SolarEdge server addre...

Page 126: ...optimizer s output is disconnected Connect all power optimizer outputs String voltage not 0V but lower than number of optimizers Power optimizer s not connected in the string Connect all power optimiz...

Page 127: ...wer optimizer not applicable to smart modules Verify that only power optimizers are connected in the string and that no module outputs are connected without a power optimizer If the problem persists p...

Page 128: ...C voltage is at least 200 Vdc check when both inverter ON OFF switch and StorEdge Connection Unit switch are ON You can check the status screen for the Vdc value If all LEDs are OFF Check that AC volt...

Page 129: ...connect all power sources to avoid electrocution For opening the cover refer to on page 45 WARNING ELECTRICAL SHOCK HAZARD Do not touch uninsulated wires when the inverter cover is removed AVERTISSEME...

Page 130: ...cturing date is YY 17 MM 03 DD 17 Contact LG Chem regional customer service to get technical assistance During normal operation grid supplies power no power to the backup loads while the inverter is p...

Page 131: ...is enabled Backup conf Backup Enable Check that there are no errors on the inverter LCD Check the circuit breakers on the backed up loads AC panel Check that the AC breaker in the StorEdge Connection...

Page 132: ...osition Turn on the external shutdown switch see External Rapid Shutdown on page 143 A battery internal fault is displayed on the LCD Battery Internal Fault XXXX ID XX Fault according to battery model...

Page 133: ...arity using a voltmeter and reconnect as required 3x6D Internal RGM Error Check the CTs connections and direction 1Dx15 Connection Unit HW Error Check all the communication cable between the StorEdge...

Page 134: ...fan is malfunctioning replace the fan 1Dx2D Meter Comm Error Refer to Troubleshooting on page 123 1Dx2E Battery Comm Error Check the wiring to the battery and the battery DIP switch configuration ref...

Page 135: ...arEdge support 1Dx35 Internal CB down Make sure that the loads do not consume higher current than the inverter max output current Open the inverter StorEdge Connection Unit and switch the main circuit...

Page 136: ...ean or replace the fan 5 Turn Switch Off to Configure Appears when trying to access the Setup menus during production 8 2x111 Connection Unit Low 9V Battery Replace the 9V battery in the StorEdge Conn...

Page 137: ...oit autre que les emplacements de perforation guid s pr d finis ou la modification de l enceinte lectrique car cela compromettrait la s curit et annulerait la garantie Ceci inclus sans tre limit l uti...

Page 138: ...duits used in the installation refer to the figure below for required drill guides some of the drill guides may already be open but sealed The drill guides are located at the bottom and sides of the e...

Page 139: ...scharge AVERTISSEMENT Si vous ne pouvez pas voir l cran de l onduleur ou si un dysfonctionnement est indiqu sur l cran LCD attendez cinq minutes pour que les condensateurs d entr e de l onduleur soien...

Page 140: ...n Unit 1 Turn OFF the inverter ON OFF switch and wait until the LCD indicates that the DC voltage is safe 50V or wait five minutes before continuing to the next step WARNING If you cannot see the inve...

Page 141: ...Figure 47 The battery holder StorEdge Solution with Backup MAN 01 00262 1 5 140 9V Battery Replacement...

Page 142: ...voir l cran de l onduleur ou si un dysfonctionnement est indiqu sur l cran LCD attendez cinq minutes pour que les condensateurs d entr e de l onduleur soient d charg s 2 Turn OFF the StorEdge Connecti...

Page 143: ...Si vous ne pouvez pas voir l cran de l onduleur ou si un dysfonctionnement est indiqu sur l cran LCD attendez cinq minutes pour que les condensateurs d entr e de l onduleur soient d charg s 3 Turn OF...

Page 144: ...es whether it is in the off or on position NEC 2017 690 12 C For connecting an external shutdown switch to the inverter use a 16 24 AWG 0 2 1 3 mm2 wires pair up to 300ft 90m long Figure 49 System con...

Page 145: ...le To check the external shutdown switch operation 1 Turn on the inverterRemove the StorEdge Connection Unit covers on page 38 2 Turn off the inverter s AC circuit breaker on the main distribution pan...

Page 146: ...Appendix E Mechanical Specifications Inverter Dimensions Figure 51 Inverter dimensions Appendix E Mechanical Specifications 145 StorEdge Solution with Backup MAN 01 00262 1 5...

Page 147: ...Auto transformer Dimensions Figure 52 Auto transformer dimensions mm in StorEdge Solution with Backup MAN 01 00262 1 5 146 Auto transformer Dimensions...

Page 148: ...echanism design With the disconnect switch requires Firmware version 3 24xx or later With the auxiliary power switch To power off the battery 1 Turn off the circuit breaker 2 Turn off the disconnect a...

Page 149: ...ed power 1 adjustable from 0 85 to 0 85 OUTPUT AC BACKUP POWER 3 Rated AC Power Output 5000 4 VA Max AC Power Output Surge 7000 for 10 sec4 VA AC Output Voltage Min Nom Max L L 211 240 264 Vac 1 These...

Page 150: ...2 sec INPUT DC PV and BATTERY Transformer less Ungrounded Yes Max Input Voltage 500 Vdc Nom DC Input Voltage 400 Vdc Reverse Polarity Protection Yes Ground Fault Isolation Detection 600k Sensitivity M...

Page 151: ...pid Shutdown PV and Battery Yes according to NEC 2014 and 2017 690 12 5 Auto transformer thermal protection Yes 1 These specifications apply to inverters with part numbers SE3800A USS2XXXXX or SE7600A...

Page 152: ...ange 0 75 14 8 AWG in AWG DC Input Battery conduit size AWG range 0 75 12 10 AWG in AWG Dimensions with Connection Unit HxWxD 37 x 12 5 x 7 2 940 x 315 x 184 in mm Weight with Connection Unit 58 5 26...

Page 153: ...se Imbalance Rated Power Up to 25A difference between phases Thermal Protection Yes INSTALLATION SPECIFICATIONS AC Output conduit size AWG range 0 75 14 10 in AWG Dimensions HxWxD 6 7 x 7 9 x 5 5 170...

Page 154: ...Worldwide 972 0 073 240 3118 Fax 1 0 530 273 2769 Email ussupport solaredge com lf you have technical queries concerning our products please contact our support through SolarEdge service portal www so...

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