Appendix A: Errors and Troubleshooting
This appendix describes general system problems, and how to troubleshoot them. For further assistance,
contact SolarEdge Support.
Identifying Errors
Errors may be indicated in various system interfaces: On the inverter bottom panel, a red LED indicates an
error. In the monitoring platform and the SolarEdge SetApp, errors are displayed with codes.
For more information on the codes displayed for error and warning messages, refer to
http://www.solaredge.com/sites/default/files/se-inverter-installation-guide-error-
codes.pdf
To identify the error types, use the methods described below.
To identify the error type using the inverter LEDs:
1. Move the ON/OFF/P switch to
P
position for
less
than 5 seconds and release it.
2. Observe the LED lights and use the following table to identity the error type
Error type
LED color and state
Red
Green
Blue
Arc detected
ON
OFF
OFF
Isolation or RCD problem
Blinking
OFF
OFF
Grid error
OFF
ON
OFF
High temperature
OFF
Blinking
OFF
Pairing failed
OFF
OFF
ON
Other issue
OFF
OFF
Blinking
To identify the error type using the monitoring platform:
1. Open the site dashboard and click the
Layout
icon.
Appendix A: Errors and Troubleshooting
Three Phase Inverter with synergy technology Guide MAN-01-00402-1.1
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