Siemens OpenStage Key Module Operation Manual Download Page 201

Page: 201 / 215

Fixing problems

201

Step by step

Fixing problems

Responding to error messages on the
screen

Possible causes:

Maximum input time exceeded.
Handset not replaced.

Possible reactions:

Make entries more quickly, avoid long pauses between
key presses.

Possible causes:

System is overloaded, no line free, queue full.

Possible reactions:

Wait and try again later.

Possible causes:

a) Function is currently not available.
b) The phone number dialed is not in service.

Possible reactions:

a) Wait and try again later.
b) Enter the number correctly or call the exchange.

Possible causes:

Speed dial number not available, reminder entered in-
correctly, blocked or invalid entry, prerequisite not met
(e.g. second call not waiting in the case of alternating),
incomplete number dialed.

Possible reactions:

Correct entry, select permitted option, and enter phone
number in full.

Time exceeded

Please try later

Currently not accessible

Not possible

Incorrect input

Nothing stored

Summary of Contents for OpenStage Key Module

Page 1: ...Communication for the open minded Siemens Enterprise Communications www siemens com open Documentation HiPath 4000 OpenStage 60 60 G OpenStage 80 80 G OpenStage Key Module Operation Manual ...

Page 2: ...ctronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities Proper disposal and separate collection of your old appli ance will help prevent potential damage to the environment and human health It is a prerequisite for reuse and recycling of used electrical and electronic equipment For m...

Page 3: ...light or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bath rooms Software update Product support on the Internet Information and support for our products can be found on the Internet at http www siemens enterprise com Technical notes current information about firmware updates frequent...

Page 4: ...retary functions 14 Getting to know your OpenStage phone 15 The user interface of your OpenStage 60 60 G 80 80 G 15 Ports on the underside of the phone 16 Using network ports more efficiently 17 OpenStage Key Module 18 OpenStage Manager 19 Features 19 Keys and controls 20 Function keys 20 Audio controls 20 Mode keys 21 TouchGuide 22 Programmable sensor keys 24 Keypad 26 Graphic display 27 Appearan...

Page 5: ...ing function 46 Basic functions 47 Answering a call 47 Answering a call via the handset 47 Answering a call via the loudspeaker speakerphone mode 47 Accepting a call via the headset 48 Switching to speakerphone mode 48 Switching to the handset 49 Open listening 49 Ending a call 49 Making calls 50 Off hook dialing 50 En bloc dialing 50 Dialing in speakerphone mode 50 Dialing with the headset connec...

Page 6: ...66 Call waiting with DSS key 66 Using the second call feature 66 Activating deactivating second call 66 Accepting a second call with a sensor key 67 Accepting a second call via the menu 67 Using the key Push Pull 68 System supported conference 69 Establishing a conference 70 Adding a party 71 Transferring a conference 72 Disconnecting a specific participant from the conference 73 Entering commands...

Page 7: ... Saving a call forwarding destination for another phone and activating call forwarding 96 Saving a call forwarding destination for fax PC busy station and activating call forwarding 97 Displaying deactivating call forwarding for another phone 98 Displaying deactivating call forwarding for fax PC busy stations 99 Changing call forwarding for another station 99 Programming sensor keys 100 Configurin...

Page 8: ...status in idle mode 125 Displaying status in call mode 125 Information on voice encryption 126 User password 127 Locking the telephone to prevent unauthorized use 128 Activating deactivating Do not disturb 129 Activating deactivating Speaker call protect 130 Caller ID suppression 131 Identifying anonymous callers trace call 131 More functions services 132 Using another telephone in the same way as...

Page 9: ... party to join a call 149 Blocking other parties from joining a call 150 Ending the connection on a line key 150 Third party monitoring 151 Holding and re accepting a call on a trunk key 152 Exclusively holding and re accepting a call on a trunk key 152 Accepting a specific held line 153 Forwarding calls on lines 153 Ring transfer 154 Making calls in an executive secretary team 155 Calling an exec...

Page 10: ...oc dialing 172 Configuring Bluetooth 173 Bluetooth settings 173 Connecting disconnecting a Bluetooth device 175 Managing Bluetooth devices 176 Tone and indication with an unsecured voice connection 179 Context menu 180 Closing automatically 180 Setting the automatic display duration 181 Displaying network information 182 Resetting user data 183 Displaying service data 184 Bluetooth 185 Discoverabi...

Page 11: ... backups 196 Web interface 197 User Pages 197 Administrator Pages 197 Configuring settings on the User Pages 198 Calling up the Web interface 198 Overview of the Web interface user menu 199 Fixing problems 201 Responding to error messages on the screen 201 Contact partner in the case of problems 203 Troubleshooting 203 Caring for your telephone 203 Index 204 Display icons 208 HiPath 4000 service m...

Page 12: ...sure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or programming an OpenStage phone This user guide is designed to be simple and easy to understand providing clear step by step instructions for operating your OpenStage phone Administrative tasks are dealt with in a separate manual The Quick Refer en...

Page 13: ...ed at the other call party s phone and vice versa There is a difference between secure modes Cipher Mode and Secure Mode In idle mode you can see which secure mode is activated on your Open Stage display Æ Page 125 Cipher Mode To guarantee that your calls are always secure your service personnel can activate Cipher Mode In this mode voice transmission is always encrypt ed even when it is to a phon...

Page 14: ...enabled This means that your service personnel can configure multiple lines on your phone which is not the case with single line phones Each line is assigned an individual phone number which you can use to make and receive calls The programmable sensor keys function as line keys on multi line phones Æ Page 139 When using a multi line phone to make and receive calls certain particu lars must be tak...

Page 15: ...n press the relevant key repeat edly until the required tab is displayed Æ Page 21 4 Use the TouchGuide to navigate conveniently through the applica tions on your telephone Æ Page 22 5 You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys Æ Page 24 6 The function keys allow you to call up the most frequently used func tions during a call e g Disc...

Page 16: ...x speakerphone function Headset Bluetooth USB master 1 1 Use an extension cable such as C39195 Z7704 A5 to connect the USB memory stick The port is not suitable for USB hubs 10 100 Mbps Ethernet switch Æ Page 17 1000 Mbps Ethernet switch Æ Page 17 Interface for key modules Web based Management WBM Power supply unit if necessary PC For example OpenStage Manager Network switch Headset Key module Han...

Page 17: ... Ethernet switch This means that you can connect a PC to the LAN directly via the phone The telephone PC connection option must first be activated on the telephone by service per sonnel Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly OpenStage 60 60 G 80 80 G Network switch PC ...

Page 18: ...e side of the phone that provides 12 additional illuminated programmable keys Like keys on the phone these keys can be programmed and used accord ing to your needs Æ Page 24 The diagram shows an OpenStage Key Module for OpenStage 80 80 G You can attach up to two OpenStage Key Modules to yourOpenStage 60 60 G 80 80 G ...

Page 19: ...anager is suitable for the following models OpenStage 60 SIP HFA OpenStage 60 T OpenStage 80 SIP HFA OpenStage 80 T OpenStage 60 G 80 G SIP HFA Features Phonebook management Assignment of images to contacts Synchronization of contacts Save and restore Key programming Screensaver Ringtones Contact your service personnel for the latest version of OpenStage Manager ...

Page 20: ...tone ring tone handset tone and loudspeaker tone You can adjust the volume by moving the slider left or right Set the lamp brightness of the TouchSlider Æ Page 165 Key Function when key is pressed s End disconnect call Æ Page 49 r Edit activate deactivate call forwarding Æ Page 85 q Key currently has no function Key Function when key is pressed n Activate deactivate the loudspeaker Æ Page 47 o Act...

Page 21: ...ppear on the display Æ Page 33 Key Function when key is pressed LED display t Display telephony interface Æ Page 35 Blue Application is active u Display phonebooks Æ Page 36 Blue Application is active w Display call logs Æ Page 39 Blue Application is active White New entry in call log x Display messages Æ Page 41 Blue Application is active White New voicemail v Display user applications menu Æ Pag...

Page 22: ...ion You can now access a context menu Open the context menu Press a In lists and menus One level back Entry selected cancel action In input fields Delete character to the left of the cursor Press d In lists and menus Scroll down Hold down Jump to the end of the list menu Press b In lists and menus Scroll up Hold down Jump to the start of the list menu Move your finger around the inner wheel W In l...

Page 23: ...alled and Forwarded tabs us ing the w key Alternatively you can use the TouchGuide to navigate between the tabs Firstly enter the tab line using the b key and then browse left or right us ing the a and c keys Once you have reached the required tab press the d or i key to enter the corresponding selection list If you are in one of the phonebook or caller lists or in one of the settings menu you are...

Page 24: ...is shown by the LED on the corresponding sensor key Meaning of LED displays on function keys Increase the number of programmable sensor keys by connecting a key module Æ Page 18 Only for repdial keys can you also program the second level for di rect destination selection Your telephone can be configured so that direct station selection keys cannot be set up thus facilitating data and personal secu...

Page 25: ...haracter overview depends on the current language setting Key 1x 2x 3x 4x 5x 1 1 1 Space 1 2 a b c 2 ä 3 d e f 3 4 g h i 4 5 j k l 5 6 m n o 6 ö 7 p q r s 7 8 t u v 8 ü 9 w x y z 9 0 0 2 2 Switch between upper and lower case text 3 3 No function during text input Ma Backspace Save Delete Return Characters entered Save entry Delete all characters Cancel entry Delete character to the left of the cur...

Page 26: ...lso useful when entering vanity num bers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PATTERN 0700 7288376 Multi function keys To speed up the input you can confirm your entry by pressing i on the TouchGuide after you have selected the required character To enter a digit in an alphanumerical input field press the relevant key and hold it dow...

Page 27: ...n Explanation The ring tone is deactivated Æ Page 171 The Do not disturb function is activated Æ Page 129 The phone lock is activated Æ Page 128 The Bluetooth function is activated Æ Page 173 A mobility user is logged on to the phone Æ Page 136 Save the user data when logged off Æ Page 137 The data for the new user is retrievedÆ Page 136 Saving user changes Æ Page 136 Error during transfer via DLS...

Page 28: ...n focus enters the char acter or performs the function Press h Delete character to the left Press g Set focus to Element Explanation Switch to upper lower case characters for first letter of words initial letter upper case all subsequent letters lower case Switch to lower case characters Switch to numeric characters Switch to punctuation and special characters Move cursor one character to the righ...

Page 29: ...g Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 1 1 1 1 Space 2 a b c 2 ä 3 d e f 3 4 g h i 4 5 j k l 5 6 m n o 6 ö 7 p q r s 7 ß 8 t u v 8 ü 9 w x y z 9 0 0 2 2 Additional special characters are available on the display keyboard _ 3 3 Switch between upper and lower case text and number entry ...

Page 30: ...ist the graphic display offers a wide range of context dependent displays Idle menu In idle mode press g on the TouchGuide Æ Page 22 to display the idle menu You can call up various functions here Entries may vary The idle menu may contain the following entries Deact call forwarding 1 Direct call pickup Voice encryption 2 1 This appears as an option if fixed or variable call forwarding is activate...

Page 31: ...layed in the upper left area of the display advise you of current settings or events Example Call forwarding is activated for all calls All calls are forwarded to the number 220870 You received a callback request voice message in your absence A call log contains a new entry Explanation of all message icons Icon Explanation You have received one or more new messages One or more new entries have bee...

Page 32: ...ally in the lower third of the display Pop up menu You will be prompted to use a pop up menu to select situation dependant functions and to confirm them or to make entries You can use the TouchGuide to navigate within the pop up menu Æ Page 22 Example The following pop up menu opens after you change a setting and press the h key on your TouchGuide Pop up message Pop up messages only indicate actio...

Page 33: ... Page 21 Press this key repeatedly to switch between the various tabs The icon displayed to the left of the tab indicates the application you are currently working in Icon Explanation Telephony interface Æ Page 35 Phonebooks Æ Page 36 Call lists Æ Page 39 Messages Æ Page 41 Menu Æ Page 43 Help function Æ Page 45 Missed Received Icon Additional tab Arrow icon Additional tabs Active tab ...

Page 34: ...ou can switch to the relevant application using the mode keys Æ Page 21 Scrolling through application tabs If an application has more than one tab you can press a mode key repeat edly to select the relevant tab Æ Page 33 Scrolling through lists You can use the TouchGuide to scroll through entries and confirm the func tions you want Æ Page 22 Opening context menus If the arrow g appears beside an e...

Page 35: ...cted You have placed the call on hold e g consultation hold Your call partner has placed the call on hold You are conducting a call via a secure connection You are conducting a call via an unsecured connection Detailed descriptions of the various functions can be found in the sections Making calls basic functions Æ Page 47 and Making calls enhanced phone functions Æ Page 59 Icon indicating call st...

Page 36: ...earch term A field opens for you to enter the search term Enter your search term using the keypad Æ Page 26 The cursor jumps to the first entry in the list that matches the character you entered in the search field Icon Explanation Primary business number Secondary business number Mobile phone number Private phone number The phone number is not saved in the personal phonebook Personal Options g Be...

Page 37: ...e 113 In addition you can store non telephony specific data e g address func tion etc for each entry You can store several phone numbers for each contact In this case how ever you should define a preferred number Æ Page 114 Classify your contacts into groups Æ Page 117 Store a picture of the contact Æ Page 114 Managing contacts All saved contacts are listed in alphabetical order in the Personal ta...

Page 38: ...you can search contacts in a company wide directory Both a simple and an advanced search function are available for this in the Corporate tab You can transfer any entries found to your local phone book Searching for a contact Simple search Æ Page 119 Using a contact Calling a contact Æ Page 64 Importing a contact to the local phonebook Æ Page 119 ...

Page 39: ...red tab is displayed Managing call logs Each call log may contain up to 30 entries Once this limit is reached the oldest entry in the log is deleted Multiple calls from the same number are only listed once The number of call attempts is logged in the Details context menu Example Missed tab You can select the following function in the Options context menu Delete All Æ Page 177 Callers with suppress...

Page 40: ...y Example entry in the Missed tab Example entry in the Dialled tab In this view the context menu contains the following entry Dial If a caller is already entered as a contact in the local phonebook the stored data is displayed Dialled Missed Options Coco Chanel g 12 07 Additional tabs Date of call Selected entry with con text menu Number of call attempts 220870 3 1238765341 g 12 07 10 56 Time Date...

Page 41: ...s that have not yet been processed are sig naled as follows x The key LED lights up In idle mode the display shows the symbol F and the number of new messages When the handset is lifted and the speaker key pressed you hear an acoustic announcement announcement text To access the menu Press x repeatedly until the Messages tab is dis played The newest entry is displayed Example These announcements r...

Page 42: ... the Voice Mail tab is dis played If your system is appropriately configured you can call the voice mailbox directly and immediately play back the stored messages New voicemails that have not been played back fully cannot be de leted To mark a message as played back jump with 66 to the end of the message ...

Page 43: ... for your OpenStage To access the menu Press v repeatedly until the Settings tab is dis played Select and confirm the User entry using the TouchGuide Æ Page 22 If necessary enter the user password Æ Page 127 The menu structure comprises several levels You can also configure some of the settings using the Web interface Æ Page 197 on your OpenStage Go to the page references next to the menu entries ...

Page 44: ... Web interface Context menu Define whether context menus should close automatically and define the display duration V Adjust the settings on your telephone Æ Page 180 z Adjusting settings using the Web interface Æ Page 199 Bluetooth Prepare your phone for Bluetooth operation V Adjust the settings on your telephone Æ Page 173 z Adjusting settings using the Web interface Æ Page 199 Phone Adjust the ...

Page 45: ...ser data Delete all personal settings here Settings administration You can access the administration area via the Admin menu and by enter ing the administration password Refer to the administration manual for your phone for more detailed infor mation on this topic Applications 1 In the Applications tab you can start a number of practical XML applica tions These XML applications must first be confi...

Page 46: ...dset are deactivated You are additionally informed on the display that the control function is active Monitoring function In order to detect malfunctioning of a phone for example the service per sonnel install a monitoring function You can use your phone as normal dur ing monitoring However you will first be informed about the operation with a message on the display and prompted to allow monitorin...

Page 47: ...ress the key shown The LED lights up The speakerphone function is activated if nec X Set the call volume Please read the introductory chapters Getting to know your OpenStage phone Æ Page 15 and Applications available on your OpenStage phone Æ Page 34 carefully before performing any of the steps described here on your phone An incoming call will interrupt any ongoing tele phone setting operations T...

Page 48: ...me Switching to speakerphone mode People present in the room can participate in your call Prerequisite You are conducting a call via the handset n Hold down the key and replace the handset Then re lease the key and proceed with your call if nec X Set the call volume U S mode If your communication system is set to U S mode con tact your service personnel you do not have to hold down the speaker key...

Page 49: ...ly monitor your call Prerequisite You are conducting a call via the handset Activating n Press the key shown Deactivating n Press the lit key Ending a call s Press the key shown or n Press the lit key or Replace the handset It is not recommended to activate the open lis tening feature in connection with a Bluetooth headset Æ Page 188 because this can lead to re duced quality depending on headset a...

Page 50: ...station number External calls Enter the external code and the station number if nec h Delete existing characters Confirm The connection is set up n The speaker key lights up The party you are calling an swers via loudspeaker You can use speakerphone mode Dialing in speakerphone mode j Internal calls Enter the station number External calls Enter the external code and the station number n The speake...

Page 51: ...tion is set up as soon as your input is com plete 1 Dialing with DDS keys Prerequisite You have configured a sensor key as a repdial key Æ Page 101 S Press the programmed repdial key If the number you wish to dial is saved on the second level press the programmed Shift sensor key first Lift the handset or n Press the key shown 1 1 Pay attention to the notes on voice encryption Æ Page 126 Make sure...

Page 52: ...t and confirm the option shown Select and confirm the option shown j Enter the number for redialing Confirm Dial Prerequisite You have saved a phone number Æ Page 52 n Press the key shown or Lift the handset Select and confirm the option shown or S Press the redial key if configured The saved phone number is dialed 1 Save number Destinations g Saved number redial New entry Save Saved number redial...

Page 53: ...m listening in while you consult with someone in your office you can temporari ly switch off the handset microphone or the handsfree microphone Prerequisite You are conducting a call Deactivating the microphone p Press the key shown Activating the microphone p Press the lit key Last number redial 1 Pay attention to the notes on voice encryption Æ Page 126 On a multi line phone the last number dial...

Page 54: ...placed on Hold Prerequisite You are conducting a call if nec g Open the context menu Æ Page 32 Confirm j Enter and confirm the second party s phone number 1 Ending a consultation call Confirm The consultation call is disconnected The call with the first party is resumed Consultation 1 Pay attention to the notes on voice encryption Æ Page 126 Release and return ...

Page 55: ... call is disconnected and the held call is re stored Combine the calling parties into a three party conference Select and confirm the option shown Z An alert tone signals that a conference call has been es tablished between all three parties Toggle 1 Pay attention to the notes on voice encryption Æ Page 126 Release and return Conference If voice encryption is not activated or not avail able on a c...

Page 56: ...onfirm the required party s phone number Announce the call partner Replace the handset Your call partner is now connected to the party to whom they wish to speak Transferring without announcement Select and confirm the option shown j Enter and confirm the required party s phone number Replace the handset Consultation Start transfer If no call is set up between the other two parties within 40 secon...

Page 57: ... back is canceled If your phone belongs to an ONS group parallel call Æ Page 160 please note the following Callback on busy is only signaled on the busy phone not in the whole ONS group Callback on no reply is entered in the mailbox Æ Page 41 on all internal system phones in an ONS group Callback If the called party was busy the callback is auto matic If the called party did not answer a message i...

Page 58: ...ed and the entry deleted from the list Checking deleting a saved callback Prerequisite You have saved callbacks Æ Page 57 if nec R Press the Callback programmed sensor key or c Open the idle menu Æ Page 30 Select and confirm the option shown The newest entry is displayed first in the pop up menu Select and confirm to display additional entries Deleting a displayed entry Select and confirm the opti...

Page 59: ...e call volume Ending a call o Press the key shown The LED goes out or s Press the key shown The LED goes out 1 Answering a call via a DSS key Prerequisite DSS keys are configured on your phone Æ Page 24 and Æ Page 104 T Press the DSS key n Speakerphone mode or Lift the handset 1 Make sure your headset port is set up properly Æ Seite 170 1 Pay attention to the notes on voice encryption Æ Page 126 F...

Page 60: ...akerphone mode 1 During calls T Press the flashing Pickup key The first party is placed on hold while you are connect ed to the second party Ending the second call and returning to the first one s Press the key shown Accepting a specific call You hear another telephone ring and recognize the num ber or a colleague requests that you pick up calls for a specific phone Lift the handset Select and con...

Page 61: ...t the relevant service personnel if necessary The phone number is displayed once you have entered the code Picking up a call in a hunt group If configured you can also be reached using a hunt group phone number Z Your telephone rings Lift the handset 1 Using the speakerphone A colleague addresses you directly over the speaker with a speaker call Speakerphone mode and open lis tening are automatica...

Page 62: ... you want is active Select and confirm the entry you want 1 1 Pay attention to the notes on voice encryption Æ Page 126 For information on the meanings of the LED dis plays of the DSS keys see Æ Page 24 If your phone belongs to an ONS group parallel call Æ Page 160 please note the following A call log is maintained for all phones in an ONS group The call log can be viewed by any internal member of...

Page 63: ...e number using the icons 1 For information on the icons see Æ Page 36 Calling a contact from a group u Press the key shown until the Personal tab is active Select the option shown g Open the context menu Select and confirm the option shown Select the required group g Open the context menu Confirm Select group member i Confirm The phone number defined as the default number Æ Page 114 is dialed or g...

Page 64: ...al numbers may contain command or access code sequences and may be linked to other speed dial numbers Æ Page 110 Making calls using central speed dial numbers Prerequisite You know the central speed dial numbers Æ Page 110 Press the key shown j Enter the system code for speed dial contact the rele vant service personnel if necessary j Enter the speed dial number The connection is immediately estab...

Page 65: ...oudspeaker on their telephone You can also use the functions under HiPath 4000 as an entrance tele phone system Æ Page 77 Prerequisite A programmed Speaker call two way sensor key is configured on your phone S Press the COM Spk 2way programmed sensor key j Enter the station number Z Wait for the tone Lift the handset and speak to the party who answers or n Press the key and enter speakerphone mode...

Page 66: ...waiting during a call Activating deactivating second call v Open the program service menu Æ Page 43 Select and confirm the option shown Confirm Select and confirm the option shown or Select and confirm the option shown 1 Pay attention to the notes on voice encryption Æ Page 126 For information on the meanings of the LED dis plays of the DSS keys see Æ Page 24 If your phone belongs to an ONS group ...

Page 67: ... a second call via the menu If the Pickup sensor key is programmed on your OpenStage Æ Page 108 then you are not offered the option to accept a second call Prerequisite You are conducting a call and the Second call function is activated Z The name phone number of a second call is displayed on the telephone and signaled via the call waiting tone The caller hears the ring tone as if you were free Co...

Page 68: ... pick up the waiting call The LED lights up Toggle Connect You are connected with two parties One party is on hold The Push Pull function key illuminates R Press the Push Pull function key to switch to the other party The first party is placed on hold Consultation j You call the second party The second party does not answer S Press the Push Pull function key to return to the wait ing party or conf...

Page 69: ...nference However they cannot perform use the functions listed below The following functions are supported for all conference participants with system phones Establishing a conference by calling a party receiv ing a call conducting a consultation call or receiving a second call Accepting a second call and including the caller in the conference Toggling between the conference and a consulta tion cal...

Page 70: ...splayed 1 is your position Establishing a conference from a second call Prerequisite You are conducting a call and receive a second call Æ Page 67 You are conducting a call Z An alert tone is audible T Press the Pickup sensor key or Only if a Pickup sensor key is not configured Select and confirm the option shown You are immediately connected to the second caller The other party is placed on hold ...

Page 71: ...e Select and confirm the option shown The party is connected to the conference If the new party does not answer Select and confirm the option shown Extending a conference by adding a consultation call During the conference you wish to hold a consultation call Confirm Select and confirm the option shown j Call a party Hold the consultation call Select and confirm to connect the party from the con s...

Page 72: ...wn You are immediately connected to the second caller The conference is on hold Select and confirm to connect the second call to the conference Transferring a conference Each party can transfer the conference to a third party whom they have called via a consultation call or via the Add to conference function This party is not a partic ipant in the conference at this point The conference cannot be ...

Page 73: ...he context menu Æ Page 32 Confirm Putting the conference on hold On multi line telephones you can place the conference on hold and conduct another call on a different line for example R Press the line key or Select and confirm the option shown The conference is placed on hold R Press the line key for the conference that is on hold you are then reconnected to the conference Transfer conference Drop...

Page 74: ... menu Æ Page 43 Select and confirm the option shown Select and confirm the option shown You can now enter commands using the keys 0 9 the asterisk key and the pound key This function must be configured by your service personnel More features g DTMF suffix dialing Ending the call also deactivates DTMF suffix dial ing Depending on your system configuration DTMF suffix dialing may appear in the displ...

Page 75: ...ng a call You can manually park a call in a free park position from your phone and retrieve it on your phone or another phone You can also perform this function on non dis play phones Own phone Select and confirm the option shown j Enter the destination number The call is now parked Replace the handset If Park is not available you will receive acoustic and also visual notification Confirm and cont...

Page 76: ...erride joining a call in progress Prerequisite The called station is busy It is important that you reach this colleague Select confirm and briefly wait Z Your colleague and their call partner hear a warning tone You can now start talking Camp on To camp on you must have received the correct authorization Camp on is not possible if the called party has do not disturb activated Override To override ...

Page 77: ...on Speaker call in a group to a variable destination to a fixed destination Two way intercom in a group to a variable destination to a fixed destination Announcement to all members of a line trunk group You can cancel the speaker call or the announcement by replacing the handset or during a consultation call by retrieving the call on hold Please ensure for all functions that Speaker call protect i...

Page 78: ...n station s loudspeaker if the station is not busy the handset has not been lifted Speaker call protect is not activated Z The caller hears a confirmation tone when the connec tion is established and they are free to start speaking The called party can accept the connection by lifting the handset n or S If the called party presses the speaker key or the line key if configured the connection is los...

Page 79: ...orresponding group member A connection is immediately established to this destina tion station s loudspeaker if the station is not busy the handset has not been lifted Do not disturb is not activated The called party accepts the DSS call by lifting the hand set n or S If the called party presses the speaker key or the line key if configured the connection is lost Speaker call to a fixed destinatio...

Page 80: ... if necessary j Enter the speed dial number for the corresponding group member np The loudspeaker and microphone of the destination phone are automatically switched on or S Press the COM Spk 2way programmed sensor key j Enter the speed dial number for the corresponding group member The loudspeaker and microphone of the destination phone are automatically switched on Two way intercom to a fixed des...

Page 81: ...if necessary j Enter a group member s phone number or S Press the Broadcst Spk programmed sensor key j Enter a group member s phone number Z The loudspeakers on all group phones are automatically switched on and you will hear a confirmation tone You can begin the announcement You end the announcement by replacing the handset If a group member lifts their handset they are connect ed to you and the ...

Page 82: ... for example when you leave your workstation When you are present you can join it again v Open the program service menu Æ Page 43 Select and confirm the option shown Select and confirm the option shown Confirm or confirm You can still be reached via your own phone num ber even when you are not in the hunt group Feature settings g Join hunt group Deactivate Activate ...

Page 83: ... The call forwarding icon the station number and where applicable the name of the forwarding destination are displayed on the first line below the status bar The name of the party is used if stored in the phone book If call forwarding is activated for internal or external calls the number is preceded by the abbreviation INT or EXT If your phone belongs to an ONS group parallel call Æ Page 160 plea...

Page 84: ...e All calls FWD VAR ALL BOTH on All calls are forwarded the saved phone number is deleted af ter deactivation Variable External calls FWD VAR ALL EXT on Only external calls are forwarded Variable Internal calls FWD VAR ALL INT on Only internal calls are forwarded Variable Busy FWD VAR BUSY BOTH on If your station is busy all calls are forwarded Variable No reply FWD VAR RNA BOTH on If you do not a...

Page 85: ...rwarding instruction z You can also configure this setting via the Web interface Æ Page 199 r Press the key quickly The LED lights up Select and confirm the option shown or r Hold down the key shown The LED lights up or You can also edit call forwarding via the user menu v Press the key shown until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm t...

Page 86: ...ext menu Æ Page 87 The forwarding destination is automatically deleted when call forwarding Æ Page 91 is deactivated for vari able call forwarding instructions The fixed call forwarding destination is maintained and remains available until it has been deleted Æ Page 88 or modified Lama Dalai Lama All changes made here take effect immediately after a short delay ...

Page 87: ...8 W Select and confirm the option shown Entering a station number via a context menu Prerequisite You selected a call forwarding type Æ Page 85 g Open the context menu Select and confirm the option shown j Enter the station number W Select and confirm the option shown or Select and confirm the option shown to insert the sta tion number just copied Æ Page 88 or Select and confirm a forwarding desti...

Page 88: ...ns a station number W Select and confirm the option shown to copy the station number Deleting a station number for fixed call forwarding r Press the key shown Select and confirm the option shown The Forwarding page opens Select the option shown g Open the context menu Select and confirm the option shown Copy The station number copied remains in the clip board until you copy another station number ...

Page 89: ...er than the station number z You can also configure this setting via the Web interface Æ Page 199 r Press the key shown Select and confirm the option shown The Forwarding page opens Select a call forwarding instruction of your choice g Open the context menu Select and confirm the option shown The Edit favorite numbers page opens Existing station numbers are displayed Select and confirm the station...

Page 90: ...rerequisite There is no forwarding destination saved for fixed call forwarding Æ Page 85 r Press the key quickly The LED lights up j Enter the forwarding destination Æ Page 87 or The last forwarding destination saved for a variable call forwarding instruction is the first entry in the pop up menu Select and confirm the option shown Prerequisite There is one forwarding destination saved for fixed c...

Page 91: ... calls r Hold down the lit key The LED goes out You must deactivate the following call forwarding types via the menu Variable Busy Variable No reply Variable Busy or No reply r Press the key quickly Select and confirm the option shown or r Hold down the key shown The Forwarding page opens Select the active call forwarding type i Confirm Call forwarding is deactivated Edit call forwarding Variable ...

Page 92: ... menu Æ Page 43 Confirm Confirm Confirm until FWD VAR RNA BOTH off Æ Page 84 is shown in the first line Select and confirm the option shown j Enter the phone number of the call forwarding destina tion If you have already saved a destination it is delet ed Confirm when the phone number is complete Call forwarding is saved and activated and the status is set to FWD VAR RNA BOTH on Select and confirm...

Page 93: ...ixed call forwarding and the forwarding des tination are displayed Select and confirm the option shown The forwarding destination is deleted If fixed call for warding was activated it is now deactivated The r key is deactivated You can enter up to 60 seconds If you enter 0 the system forwarding time is applied The time set here is also applied to the Forwarding on busy after timeout forwarding typ...

Page 94: ...tivate fixed call forwarding us ing the switch function v Open the program service menu Æ Page 43 Select and confirm the option shown Select and confirm the option shown to activate deacti vate fixed call forwarding Fixed call forw is on and FWD FIXED off is displayed Feature settings g Call forwarding g ...

Page 95: ...l forwarding destinations are not reachable e g busy calls are automatically forwarded to system forwarding destinations Delayed call forwarding This forwarding type can be used for initial or second calls Initial call Prerequisite Call forwarding no reply is activated Æ Page 84 The caller hears the ring tone and is only forwarded to another station once a set time Æ Page 92 has elapsed Second cal...

Page 96: ...r system will provide assistance Saving a call forwarding destination for another phone and activating call forwarding v Open the program service menu Æ Page 43 Confirm Select and confirm the option shown Confirm j Enter the number of the other telephone Confirm j Enter the code number only applicable if your station does not have Call for warding for other stations access rights Confirm j Enter t...

Page 97: ...are assigned by the relevant service person nel You can enter the codes applicable to you in the ta ble below j Enter the number of the other station Confirm j Enter the PIN only applicable if your station does not have Call for warding for other stations access rights Confirm j Enter the destination number Confirm Call forwarding is now active Destinations g Forwarding station No Call forwarding ...

Page 98: ...j Enter the number of the other telephone Confirm j Enter the PIN only applicable if your station does not have Call for warding for other stations access rights Confirm Deactivating Confirm or Display Select and confirm the option shown Sample display Calls for station 3428 are forwarded to station 8968 Feature settings g Forwarding station No Variable call forw Completed Completed Deactivate Dis...

Page 99: ...nter the PIN only applicable if your station does not have Call forwarding for other stations access rights Confirm Deactivating Confirm or Checking Select and confirm the option shown Changing call forwarding for another station Proceed as for saving activating call forwarding for another phone Æ Page 96 for fax PC or busy station Æ Page 97 Feature settings g Forwarding station No Displaying call...

Page 100: ...ress the required sensor key Confirm Select and confirm the option shown Confirm Confirm The label appears automatically and cannot be altered The LED display shows the status of the function Æ Page 24 The available functions depend on your configu ration If a function is missing contact your ser vice personnel Assigning telephony function Key function Change More features g Shift Function Save A ...

Page 101: ...el Programming a sensor key as a repdial key S Press and hold the required sensor key Select and confirm the option shown or v Open the program service menu Æ Page 43 Select and confirm the option shown S Press the required sensor key Confirm Select and confirm the option shown Confirm The sensor key is now defined as a repdial key Programming repdial Confirm Confirm Select and confirm the option ...

Page 102: ...functions Prerequisite You have defined a phone number for a repdial key and are still in the menu Æ Page 102 Entering an automatic consultation call Select and confirm the option shown RF appears in the display j Extend the destination number At this point you can enter additional functions Æ Page 102 Completed Use Destination Number R 220870 Create Personal Label Gerard Matthe Save You can chang...

Page 103: ...es to access them These codes are configured in the HiPath 4000 system You can obtain these codes from your service personnel Example Locking the phone with simultaneous call forwarding 20 Enter the phone locking code 47 Activate the code for call forwarding j Enter the destination phone number Enter Pause A pause is three characters long The codes used here are examples and may dif fer from the s...

Page 104: ... and confirm the option shown or v Open the program service menu Æ Page 43 Select and confirm the option shown S Press the required sensor key Confirm Select and confirm the option shown Confirm The sensor key is now defined as a DSS key Programming a direct station selection key Confirm Confirm Select and confirm the option shown S Press the saved DSS key Your telephone can be configured so that ...

Page 105: ...key la bel or Select and confirm the option shown If the number entered is assigned a name in HiPath 4000 the name appears as the key label or Select and confirm the option shown Enter the required key label text Æ Page 25 Confirm Completed Use Destination Number DSS 220870 Use Destination Name DSS Matthe Create Personal Label Gerard Matthe Save You can change the key label later Æ Page 106 ...

Page 106: ...ion shown S Press the required repdial DSS key Select and confirm the option shown Select and confirm the option shown Confirm j Enter the required key label text Æ Page 25 Select and confirm the option shown Your entry is saved You cannot change the labels on function keys Destinations g Direct Station Select Repdial Edit Label Create Personal Label Enter Your Key Label Save Adapt the contrast of...

Page 107: ...has already been pro grammed with other functions If keys have been pro grammed with fixed functions you will be notified S Press and hold the required sensor key Confirm If the key was previously programmed with repdial the name and number are transmitted Select and confirm the option shown j Enter or change the destination number Confirm j Enter or change the destination number Select and confir...

Page 108: ...ired sensor key Select and confirm the option shown or v Open the program service menu Æ Page 43 Select and confirm the option shown S Press the required sensor key Confirm Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Pickup key is configured Assigning telephony function Key function Change More features Call Pickup Save ...

Page 109: ... key programming Deleting phone number label v Open the program service menu Æ Page 43 Confirm or Select and confirm the option shown S Press the required repdial DSS key Select and confirm the option shown Destinations g Direct Station Select Repdial Delete ...

Page 110: ... can be saved on a speed dial number As the number of characters for a speed dial entry is lim ited you can link up to ten speed dial numbers for long er sequences Example You want to lock your phone and simultaneously acti vate call forwarding when you leave your office These two actions can be saved as a sequence on a speed dial number Another speed dial number can be saved to release the phone ...

Page 111: ...ervice menu Æ Page 43 Confirm Select and confirm the option shown j Press the required speed dial key If the key is already in use the programmed phone number appears on the screen j Enter the station number Confirm Your entry is saved Making calls using speed dial numbers Æ Page 65 This function must be configured by your service personnel Destinations g Speed dial features Save ...

Page 112: ...n shown j Enter a 3 digit or 4 digit time such as 845 8 45 a m or 1500 3 00 p m Confirm Deleting saved reminders v Open the program service menu Æ Page 43 Select and confirm the option shown A saved reminder is displayed Confirm if you have multiple reminders saved Select and confirm the option shown v Press the key shown Using timed reminders Prerequisite You have saved a reminder The saved time ...

Page 113: ...al tab is active Confirm Confirm The form for entering contact data opens Confirm j Enter and confirm text Æ Page 28 Select and confirm the option shown j Enter and confirm the phone number Æ Page 26 if nec e Select and fill out additional fields b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm Options g New contact Last name Business 1 Save exit Save...

Page 114: ...firm the required phone number b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm Saving a picture for a contact Prerequisite Your service personnel have loaded pic tures to the OpenStage u Press the key until the Personal tab is active Select a contact g Open the context menu Select and confirm the option shown Select the Picture entry The current sett...

Page 115: ...t a contact g Open the context menu Select and confirm the option shown e Select the required field if nec h Delete existing text j Enter and confirm the new text Æ Page 28 if nec e Select and edit additional fields b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm Save Niels Bohr g Details Save exit Save ...

Page 116: ...Press the key until the Personal tab is active Select a contact g Open the context menu Select and confirm the option shown Confirm in the pop up menu The selected entry is deleted Deleting all phonebook entries u Press the key until the Personal tab is active Confirm Select and confirm the option shown in the context menu Confirm in the pop up menu All entries are deleted Options g Display Exampl...

Page 117: ...t the Options entry Select and confirm the option shown or h Press the key shown Confirm The new group is stored Adding a contact to a group u Press the key until the Personal tab is active Select a contact g Open the context menu Select and confirm the option shown Select the Groups entry Select and confirm the option shown In the context menu select and confirm a group b Select the Options entry...

Page 118: ...ntext menu b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm Deleting a group u Press the key until the Personal tab is active Confirm Select and confirm the option shown in the context menu Select and confirm a group Select and confirm the option shown Confirm in the pop up menu The group is deleted and if necessary any assigned contacts remain saved ...

Page 119: ...tab is active Confirm Confirm the option shown in the context menu Scroll to the required search field e g First name Confirm j Enter search text Æ Page 28 b Select the Options entry Confirm Confirm the option shown in the context menu If several entries match your search criteria all are dis played in alphabetical order Viewing information about an LDAP entry Select an entry g Open the context me...

Page 120: ...able names with the corresponding initial letter are dis played You can restrict the output by entering the sec ond and other letters The key is used to switch be tween letters and numbers The h key is used to delete individual characters When entering extended characters you can control the search individually For the selection of extended char acters firstly press the key Rule list Save K Extend...

Page 121: ... dis played information refer to Æ Page 40 Deleting entries Deleting an individual entry w Press the key until the call log you want is active Select and confirm the entry you want g Open the context menu Æ Page 32 Select and confirm the option shown The entry is deleted Deleting all entries in a list w Press the key until the call log you want is active Confirm Confirm the option shown in the con...

Page 122: ...aving Saving and changing Select and confirm the option shown The mask to edit a contact in the personal phonebook opens Æ Page 115 Fill out the relevant fields according ly and save the new contact Saving without changing Select and confirm the option shown An entry is created and the message Contact created is displayed If you open the phonebook you will be prompted to update the directory For t...

Page 123: ...ignment v Open the program service menu Æ Page 43 j Enter a service code between 61 for project number 1 and 65 for project number 5 j Enter the PIN or v Open the program service menu Æ Page 43 Select and confirm the option shown Confirm if nec Select and confirm PIN2 to PIN5 j Enter the external phone number Then make a call as usual Æ Page 47 PIN COS PIN 1 PIN 2 Project assignment is temporary I...

Page 124: ...play can show either call dura tion or call charges It can also be switched off The call duration appears in the first line of the display on the right as HH MM SS and in 24 hour format It is shown 10 seconds after the call starts The call charge display feature must be requested from the network operator and configured by the relevant service personnel ...

Page 125: ...n Your phone is in Secure Mode Æ Page 13 or Your phone is in Cipher Mode Æ Page 13 Displaying status in call mode During calls you can check if your call is secure Select the desired station g Open the context menu Æ Page 32 Select the option shown or R or S Press the Sec Status programmed sensor key The call is secure or The call is not secure Please see also the explanations on Æ Page 13 If Voic...

Page 126: ...isplay when you accept a call accept a consul tation call or are connected to a conference and the con nection to a station is unencrypted Notification of an encrypted connection A closed lock icon is displayed next to the station ID R The LED of the programmed sensor key Sec Status is on Notification of an unencrypted connection An struck through lock icon is displayed next to the sta tion ID S T...

Page 127: ...irm the user password Select and confirm the option shown Select the Set password entry Confirm h If applicable delete the old password j Enter a new password at least six digits and confirm your entry Select the Confirm password entry Confirm j Re enter and confirm the password b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm The preset password 0000...

Page 128: ... tion number PIN from the relevant service personnel Locking the phone v Open the program service menu Æ Page 43 Select and confirm the option shown Select and confirm the option shown or Hold down the key shown j Enter the PIN code no The following keys are also blocked PIN COS Change COS When the phone is locked a special dial tone sounds when the handset is lifted Within the HiPath 4000 system ...

Page 129: ... for do not disturb so that internal and external calls can be forwarded Prerequisite The relevant service personnel have acti vated do not disturb for all HiPath 4000 stations in your system v Open the program service menu Æ Page 43 Select and confirm the option shown Select and confirm the option shown The display shows whether do not disturb is activated or deactivat ed Confirm or confirm If yo...

Page 130: ...onfirm the option shown The display shows whether Speaker call protect is activated or de activated Confirm or confirm Feature settings g Speaker call protect Activate Deactivate When you lift the handset you will hear a tone re minding you that Speaker call protect is activat ed The attendant can bypass Speaker call protect and reach you If the relevant service personnel have blocked Speaker call...

Page 131: ...ber is not dis played Identifying anonymous callers trace call You can identify malicious external callers You can record the caller s phone number during a call or up to 30 seconds after a call In this case you should not hang up v Open the program service menu Æ Page 43 Select and confirm the option shown Select and confirm the option shown More features g Display suppression This function must ...

Page 132: ...or saved num ber redial enter appointments With an internal PIN you can forward calls for you to oth er phones at your location follow me call forwarding Logging on to another phone Prerequisite You have received a PIN from your ser vice personnel Within your own HiPath 4000 system you will need an internal PIN For other HiPath 4000 systems in the network you will need a network wide PIN v Open th...

Page 133: ... successful logon You will hear the dial tone Please dial appears in the display n Press the key shown or j Enter a phone number immediately Setting up follow me call forwarding following successful identification Select and confirm the option shown Select and confirm the option shown Call forwarding is now active Logging off from another phone v Open the program service menu Æ Page 43 Select and ...

Page 134: ...ber Æ Page 83 The transfer remains intact until you log off the guest phone Telephone connections can also be transferred network wide Mobility variants Three Mobility variants are available Basic Data Privacy Data Mobility Configuration is performed by the service personnel In the case of OpenStage 60 80 data backup to a USB memory stick is generally recommended see Æ Page 192 in order to prevent...

Page 135: ...erefore repeat data backup to a USB memory stick before log ging off Data Mobility When moving to the guest telephone the following set tings are transferred Key assignments Call forwarding Authorizations User password Phonebook Group designation Images phonebook Caller list Canonical settings Waiting messages are also signaled mailbox lamp or MWI The phonebook the user password the canoni cal set...

Page 136: ... original user settings for the guest telephone however you can now use your con nection with the exception of your personal phonebook and the call lists Your home telephone cannot be used during this time Data Privacy Your connection an empty phonebook and an empty caller list are available Your home telephone cannot be used during this time Data Mobility Your connection and your home phonebook a...

Page 137: ...r j Press any key on the telephone If the mobility password was activated by your service personnel you are prompted to enter it now j Enter the mobility password or If service personnel have not configured a mobility password a security prompt is displayed Confirm the prompt with Yes if you wish to exit Mobility In the case of the Data Mobility variant the caller list from the guest telephone is ...

Page 138: ...sual Where required load a modified phonebook or updated caller list from the previous backup on the USB memory stick see Æ Page 192 Moving the connection to the next telephone If you want to move your connection from the first guest telephone to a second guest telephone log onto the second guest telephone in the usual fashion see Æ Page 136 Where required save current changes to the phone book or...

Page 139: ...relevant service person nel The following diagram shows how telephones with multiple line keys are connected in a team 3234 Mr Matthews phone number 3235 is Mr Miller s phone number and 3236 is Mr Sadler s phone number On all three phones calls can be made via all three lines However the line of your own extension number is always the primary line Primary line All multi line telephones have a prim...

Page 140: ...secondary line by another telephone Shared line A line that is configured on multiple telephones The line status if configured is displayed for all telephones that share this line If for example a shared line is being used by a telephone a status message indicating that this line is busy is displayed on all other telephones Direct call line A line with a direct connection to another telephone You ...

Page 141: ...the Preview is config ured Activating preliminary display S Press the Preview programmed sensor key The LED lights up T Press the required line key Information about the caller or the party on hold or parked is displayed Deactivating preliminary display R Press the Preview programmed sensor key The LED goes out The menu line and call duration are displayed again LED Explanation S Off The line is i...

Page 142: ...routed to line keys Answering calls in the sequence in which they are offered Your telephone rings call The caller ID is displayed The LED of the line key offered flashes quickly Lift the handset or n Press the key and enter speakerphone mode Answering calls preferentially Your telephone rings call The caller ID is displayed The LED of the line key offered flashes quickly The LEDs of the other lin...

Page 143: ...rre sponding line key flashes Ringer Off with programmed sensor key S To deactivate ringing Press the Ringer Off sensor key The LED lights up The phone does not ring for incoming calls R To activate ringing Press the Ringer Off sensor key The LED goes out The phone rings for incoming calls Via the Program Service menu v Open the program service menu Æ Page 43 Select and confirm the option shown Se...

Page 144: ...s the line number and status and then prompts you to dial Example The line 220870 is selected automatically R The line key LED for 220870 lights up j Enter the station number Dialing with selectable line seizure Lift the handset or n Press the key shown You are prompted to press a free line key S Press a free line key The LED lights up Example The line 220870 is selected automatically R The line k...

Page 145: ... and confirm the option shown Last number dialed for a specific line The last phone number dialed via your primary line is saved If this type of saved number redial is configured on your system every last number dialed for the current line is automatically saved for redial Lift the handset or n Press the key and enter speakerphone mode S Press the required line key The LED lights up Confirm Lift t...

Page 146: ...phone number is displayed and this call is still in progress Select and confirm the option shown Line mailbox Callers who wish to reach you when you are absent can leave a message on the mailbox for the relevant line Both voice and fax messages can be stored in the mail box if so configured Prerequisite A mailbox is configured for one or more lines Please note that only one user can edit one mailb...

Page 147: ...ck request A callback request is displayed Select and confirm the option shown The party is called on the relevant line Next entry More than one entry is available Select and confirm the option shown The next entry is displayed Deleting entries The relevant entry is displayed Select and confirm the option shown Ending retrieval v Press the key shown or Select and confirm the option shown Undeleted...

Page 148: ...ls on multiple lines alter nately Prerequisite 1 The relevant service personnel have specified that when you change lines the lines are hold and can only be disconnected by replacing the handset or pressing the release key Prerequisite 2 You are connected to multiple parties via two or more lines These may be callers Æ Page 142 or called parties Æ Page 144 You are on a call e g on line 1 The trunk...

Page 149: ... party to join a call Your primary line may be configured so that other par ties may not join calls on that line when it is busy In this case you can allow other parties to join a call This au thorization applies to the current or the next call You are already conducting a call on one line or Lift the handset With a programmed sensor key S Press the Privacy programmed sensor key You cannot enter a...

Page 150: ...his setting manually This block applies to the current or the next call You are already conducting a call on one line or Lift the handset With a programmed sensor key R Press the Privacy programmed sensor key Via the menu v Open the program service menu Æ Page 43 Select and confirm the option shown Select and confirm the option shown Other parties are now blocked from joining the call Ending the c...

Page 151: ...key Slnt Mon Req is configured on your phone You are conducting a call Privacy must be deactivated S Briefly press the Slnt Mon Req programmed sensor key twice The witness hears a special tone on their phone and the message Connect witness or tape ap pears on their display The witness lifts the handset or T The witness presses the line key for the line on which the call is being conducted The witn...

Page 152: ... LED for this line key is flashing Retrieving the call T Press the flashing line key Proceed with your call Exclusively holding and re accepting a call on a trunk key Prerequisite You have accepted a call on a line key or you are conducting a consultation call that only you can or wish to continue S Press the Excl Hold programmed sensor key or Select and confirm the option shown The line key where...

Page 153: ...ere the call is parked In this way you can accept the call Forwarding calls on lines When you activate call forwarding for a shared line Æ Page 140 the line is generally also forwarded to other phones The process for configuring call forwarding for a specific line is identical to the call forwarding process already described You must simply ensure that the required line is already seized S Press t...

Page 154: ...TRLN ring transfer line sensor key can be programmed for each line Activating S Press the RTRLN programmed sensor key The LEDs on your phone and on the destination phone light up When you receive a call the line key flashes but the phone does not ring The call is signaled on all other team phones Deactivating R Press the RTRLN programmed sensor key The LED goes out Calls are signaled on the phone ...

Page 155: ... Example calling the secretary from the executive phone The LED is not lit the secretary is not on a call S Press the secretary DSS key Lift the handset or n Press the key and enter speakerphone mode The LED is lit the secretary is on a call R Press the secretary DSS key Camp on to the secretary phone The called party hears a tone and the Pickup programmed sensor key flash es Lift the handset or n...

Page 156: ...e executive phone receives a call Ask your call partner to wait T Press the Pickup Æ Page 108 programmed sensor key Ending the call and returning to the first call s Press the key shown Continue the call with your initial call partner Transferring a call to the executive phone Prerequisite You have accepted a call for the executive phone on the secretary phone S Press the executive DSS key You are...

Page 157: ...phone The secretary phone does not answer a call for the ex ecutive After 15 seconds depending on the system you hear an alert tone on the executive phone The dis play shows who is calling Lift the handset T Press the Pickup Æ Page 108 programmed sensor key Accepting a call for another executive secretary team If multiple executive secretary teams are configured you can also accept calls for other...

Page 158: ... lights up Continuing a call on the second phone Lift the handset T Press the Group Park programmed sensor key Activating deactivating a second executive call On the executive phone you can configure calls to go to the secretary phone when you are on a call If you are on a call and are expecting another important call it may be useful to activate the second call feature v Open the program service ...

Page 159: ...s not configured you can lift the handset and enter the Signal call code to send a signal call to the destination phone Placing a messenger call You can place a messenger call by pressing a key if this key is configured on the executive phone Programming a sensor key with a function Æ Page 100 Defining a representative for the secretary Calls for the executive that arrive at the secretary phone ca...

Page 160: ... C receive a call all phones in the ONS group ring If A B or C is busy all phones in the ONS group are busy callers outside the ONS group receive a busy signal Within the ONS group phones can be reached on their original phone numbers The following functions also have an additional impact on internal member phones in an ONS group Call waiting Æ Page 66 Call forwarding Æ Page 83 Do not disturb Æ Pa...

Page 161: ...lay here z You can also configure this setting via the Web interface Æ Page 200 v Press the key shown until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Set skin entry Select and confirm another Set skin in the context menu b Select the Options entry Select and confirm the option s...

Page 162: ...o the OpenStage v Press the key shown until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Enabled entry The current setting is shown on the display Confirm Select and confirm the option shown in the context menu b Select the Options entry Select and confirm the option shown or h Pre...

Page 163: ...until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Confirm 1 or Select and confirm the value you want in the context menu b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm User Phone Screensaver Inactivity delay mins 30 1 T...

Page 164: ... if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Transition delay secs entry The current setting is shown on the display Confirm Select and confirm the value you want in the context menu b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm User Phone Screensaver 10 g 15 Save e...

Page 165: ...a the Web interface Æ Page 200 v Press the key shown until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Slider brightness entry Confirm W or ac Setting contrast i Confirm b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm User Phone Disp...

Page 166: ...y shown until the Settings tab is active Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Confirm W By sliding or ac by pressing you can choose one of four levels for the sensitivity i Confirm Select and confirm the option shown User Phone TouchGuide Sensitivity Save exit...

Page 167: ...e this setting via the Web interface Æ Page 199 v Press the key shown until the Settings tab is active Confirm if nec j Enter and confirm the user password Æ Page 125 Select and confirm the option shown Select and confirm the option shown Select the option shown Confirm W or ac Setting contrast i Confirm Select and confirm the option shown or h Press the key shown Confirm User Phone Display Sideca...

Page 168: ...ver Warning tone v Press the key shown until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the required entry e g Ringer Confirm W or ac Setting the volume Z While setting the volume you will hear corresponding audio feedback i Confirm b Select the Options entry Select and confirm the o...

Page 169: ...wn until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Room character entry The current setting is shown on the display Confirm Select and confirm the required setting e g Echoing b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm User Au...

Page 170: ...f nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown From the following setting 1 select and confirm the op tion shown in the context menu Wired headset Wireless headset Conference phone b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm User Audio Settings Headset po...

Page 171: ...t and confirm the option shown Select the Ringer file entry The current setting is shown on the display If no file is selected No audio file is displayed Where required select another file in the context menu You will immediately hear the associated ringer melody Confirm the selected ringtone file b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm Turn ...

Page 172: ...onfirmed Dial z You can also configure this setting via the Web interface Æ Page 199 v Press the key shown until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the en bloc dialing entry The current setting is shown on the display Select and confirm the option shown in the context menu Se...

Page 173: ...e key shown until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth settings page opens Activating deactivating Bluetooth Prerequisite The Bluetooth settings page opens Æ Page 173 Select the Active entry The current setting is shown on the display ...

Page 174: ...evices Prerequisite The Bluetooth settings page opens Æ Page 173 Select the Phone name entry The current setting is shown on the display Confirm if nec h Delete preconfigured setting j Specify and confirm the required name Pairing Select how the linking should be implemented here For more information see Æ Page 185 Prerequisite The Bluetooth settings page opens Æ Page 173 Select the Pairing mode e...

Page 175: ...n the display Confirm if nec h Delete current entry j Enter and confirm the PIN b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm Connecting disconnecting a Bluetooth device Prerequisite The linking manager list contains entries Æ Page 176 Select and confirm the required device Select and confirm the option shown in the context menu or select and confi...

Page 176: ...ions via Bluetooth with de vices in this list until they have been deleted from the list Create list scan area v Press the key shown until the Settings tab is active Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown or Select and confirm the option shown Confir...

Page 177: ...nking manager list or the black list contains entries Æ Page 176 v Press the key shown until the Settings tab is active Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown or Select and confirm the option shown Delete all entries from the list Confirm Select and ...

Page 178: ...n the required list Æ Page 177 Select and confirm the required device Select and confirm the option shown in the context menu if nec h Delete preconfigured setting j Enter and confirm the new name Deleting a specific entry from a list Open the required list Æ Page 177 Select and confirm the required device Select and confirm the option shown in the context menu Confirm XYZ g Rename XYZ g Delete De...

Page 179: ...out unencrypted connections for this phone v Press the key shown until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu b Select the Options entry Select and confirm the option shown or h Press the key sho...

Page 180: ...ess the key shown until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Auto hide allowed entry The current setting is shown on the display Confirm Select and confirm the option shown in the context menu b Select the Options entry Select and confirm the option shown or h Press the key...

Page 181: ...il the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the Auto hide time entry The current setting is shown on the display Confirm Select and confirm the value you want in the context menu b Select the Options entry Select and confirm the option shown or h Press the key shown Confirm User Co...

Page 182: ...the key shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown IP address entry IP address or name of the phone 1 Phone web page entry Address for accessing the Web interface 1 Domain entry Phone domain in the network environment 1 User Network information 192 168 1 15 1 The displayed information is an example https 192 168 1 15 hipath com Information about ...

Page 183: ...t a warning tone If necessary back up your date on a USB memory stick Æ Page 192 v Press the key shown until the Settings tab is active Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown in the context menu The user data listed above is reset to factory set tings Personal images for the screensaver are delete and deleted def...

Page 184: ...ing information for service the phone ID phone group ID within your communi cation system and OpenStage software version Prerequisite The phone is in idle mode Æ Page 30 v Open the program service menu Æ Page 43 Select and confirm the option shown Confirm Select and confirm the option shown Phone test Asset ID Firmware version ...

Page 185: ...on Æ Page 174 The OpenStage is discoverable for other Bluetooth de vices by default To prevent unauthorized access we recommend deac tivating discoverability once you have enabled the con nection to a new Bluetooth device Pairing Pairing is the process used by two Bluetooth enabled devices to see one another and to recognize that they can exchange data It is therefore used for checking the access ...

Page 186: ... vCard is transferred a message confirming the successful transfer is displayed on your OpenStage Confirm Confirm The data is automatically added to the phonebook Æ Page 113 Linking is only performed the first time contact is established between a Bluetooth device and your OpenStage If the Bluetooth device is suc cessfully linked no further access authorization checks are necessary Instead each su...

Page 187: ... Send vCard via Bluetooth page is displayed Sending to a linked device Select and confirm the option shown Select and confirm the option shown in the context menu for device or Sending to an unlinked device Select the option shown Select and confirm the option shown in the context menu A search is started and detected devices listed Select and confirm the relevant device in the list The vCard is s...

Page 188: ...luetooth function Æ Page 173 Enter the headset in the linking list 1 Æ Page 176 Establish the connection Æ Page 175 Testing a Bluetooth headset Prerequisite OpenStage and the Bluetooth headset are connected see procedure above o Press the headset key Z You hear the on hook signal j Enter the station number The connection is established as soon as your input is complete if nec X Set the call volume...

Page 189: ... the key shown until the application s Settings tab is active Select and confirm the option shown if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select the option shown Finding and connecting the Konftel 60W confer ence phone Hold the trim key o...

Page 190: ...in Select and confirm the option shown in the context menu The connection is immediately established and the Konftel 60W is ready for operation Testing the Konftel 60W Bluetooth conference phone Answering a call Prerequisite The Konftel 60W conference phone is ready for use but turned off see user guide Konftel 60W The OpenStage is in idle mode Both the phone and the Konftel 60W ring The caller is...

Page 191: ...e phone is ready for use but turned off see user guide Konftel 60W The OpenStage is in idle mode n Press the key shown or j Enter the station number The Konftel 60W switches itself on automatically Once the stations answers you can set up a conference via a consultation or second call ...

Page 192: ... 37 Call list entries Æ Page 39 User menu settings Æ Page 43 Screensaver Æ Page 162 Photos Ringtones Call forwarding instructions with default destina tions Æ Page 83 Connecting a USB memory stick Use a USB extension cable to connect the USB memory stick to the USB master port on the un derside of the phone Æ Page 16 The following mes sage appears briefly The phone returns to idle mode after a few...

Page 193: ...t and confirm the entry Backup name j Enter and confirm a name for the backup or Replacing an existing backup Select and confirm the required phone number Select and confirm the option shown in the context menu W Select and confirm the entry Backup password j Enter a password W Select and confirm the entry Confirm password j Re enter the password Select and confirm the option shown You can follow ...

Page 194: ...e backup you want Restoring all user data This operation overwrites all current user settings Æ Page 192 irrespective of the status set Æ Page 195 with the selected backup Prerequisite You have selected a backup and opened the context menu Æ Page 194 Confirm the option shown in the context menu The Restore 1 page is displayed W Select and confirm the entry Backup password j Enter the password set ...

Page 195: ...hown in the context menu to replace the phonebook data with the data back up Set or check the status for all other options Call logs for call lists Menu data for the user menu incl call forwarding Screensaver images All clip images All ringer tones All midlet data 1 W Select and confirm the entry Backup password j Enter the password set during the backup Select and confirm the option shown to star...

Page 196: ...he context menu The available information is indicated in a pop up mes sage Deleting backups You can delete invalid or old backups on your USB memory stick Prerequisite You have selected a backup and opened the context menu Æ Page 194 Select and confirm the option shown in the context menu A security prompt is displayed Confirm Backup deletion is the responsibility of the user and is therefore not...

Page 197: ...ages This area lets you configure settings for administering your phone and the network environment Access to the Administrator Pages is protected by the admin password For more information contact your service personnel or refer to the administration manual Before you make changes via the Web interface please study the button functions Æ Page 198 If necessary go to the page referenc es next to th...

Page 198: ...ng Web page 3 Make the desired changes 4 Click the corresponding button Æ Page 198 to save or discard your changes Button functions Login Log on to the phone after you have entered the user password Submit Apply changes Reset Reset original values Refresh Update values for example under Bluetooth Last con nected device Logout Log off the phone You will be prompted to configure a user password the ...

Page 199: ...Æ Page 89 Context menu Auto hide time sec V Æ Page 181 Auto hide allowed V Æ Page 180 Bluetooth Bluetooth device address 1 Phone name V Æ Page 174 Status 1 Active V Æ Page 173 Discoverable V Æ Page 174 Pairing mode V Æ Page 174 PIN for pairing V Æ Page 175 Last connected device 1 Device address Device name Device class Before you make changes via the Web interface please study the button functions...

Page 200: ...one Display Levels Slider brightness V Æ Page 165 Tastenmodulkontr V Æ Page 167 Miscellaneous Display theme V Æ Page 161 Screensaver Screensaver enabled V Æ Page 162 Start minutes V Æ Page 163 Transition delay V Æ Page 164 ...

Page 201: ...tion is currently not available b The phone number dialed is not in service Possible reactions a Wait and try again later b Enter the number correctly or call the exchange or or Possible causes Speed dial number not available reminder entered in correctly blocked or invalid entry prerequisite not met e g second call not waiting in the case of alternating incomplete number dialed Possible reactions...

Page 202: ...ash key not pressed Possible reactions Enter phone number or code correctly or as instructed Possible causes Data transfer in process Possible reactions Wait and try again later Possible causes The certificate for Secure Call is missing or invalid Possible reactions Inform your service personnel Possible causes The SNTP server is unavailable Possible reactions Inform your service personnel Not aut...

Page 203: ...en If the phone is locked unlock it To correct any other problems First contact the relevant service personnel If the service personnel are unable to correct the problem they must contact Customer Service Caring for your telephone Never allow the telephone to come into contact with coloring oily or aggressive agents Always use a damp or antistatic cloth to clean the telephone Never use a dry cloth...

Page 204: ...ey 90 Program Service menu 92 Call forwarding deactivating call forwarding key 91 Program Service menu 93 Call lists 39 119 Call logs copying into phonebook 122 Call park 75 152 Call transfer to the executive phone 157 Call waiting 76 Callback 57 Calling a second party 54 CE marking 2 Central speed dial numbers 110 Cipher Mode 13 Conference 69 Connection options 16 Consultation 54 Consultation hol...

Page 205: ...us 35 icons for phonebook entries 36 messages 41 Graphic display settings idle mode for graphic display 163 H Headset 59 Help function 45 I Icons 208 application tab 33 call status 35 message icons 31 phonebook entries 36 status bar 27 Identification on another phone 132 Important information 3 Indication active call forwarding 83 Intercom system 77 IP address 182 K Key modules 18 Keypad 26 L LDAP...

Page 206: ...with a function 100 Q Quick search LDAP 120 R Redialing a number last dialed number 53 saved number 52 Repdial keys 51 Representative secretary 159 S Safety precautions 2 Saving appointments 110 112 Screensaver 162 Screensaver image 162 Search contacts 36 Second executive telephone 158 Second call 66 Second call executive 158 Secondary line 140 Secure call 13 125 connection status 126 displaying s...

Page 207: ...ing backups 196 connecting 16 192 deleting backups 196 removing 192 USB stick 135 User data restoring 194 restoring all data 194 restoring selected data 195 saving 192 193 User interface OpenStage 60 60 G 80 80 G 15 User menu 43 199 User password 127 User support 12 Using Ethernet switches 17 Using network ports more efficiently 17 V Variable call forwarding 84 85 Voice encryption 13 125 connectio...

Page 208: ...the phone Æ Page 134 Save the user data when logged off Æ Page 137 The data for the new user is retrievedÆ Page 136 Saving user changes Æ Page 136 Error during transfer via DLS server Æ Page 136 Transfer of caller list is aborted Æ Page 137 Messages You have received one or more new messages One or more new entries have been added to the call logs Call forwarding is active Connection status The ca...

Page 209: ...Display icons 209 Phonebook entries Primary business number Secondary business number Mobile phone number Private phone number The phone number is not saved in the personal phonebook ...

Page 210: ... forwarding type Next forwarding type Next forwarding type Next forwarding type Next forwarding type Next forwarding type Activate Delete Enter destination Enter destination Enter destination Enter destination Enter destination Enter destination Ringing duration until forwarding Enter destination Return Return Return Return Return Return Return Station speed dial 1 e g 23800 e g 1234567 Enter dest...

Page 211: ...eturn Return Return Return Return CAMP ON is off Feature settings Camp on Activate Next feature Return Do not disturb is off Do not disturb Activate Next feature Return Spk call protect is off Speaker call protect Activate Next feature Return Ringer is off Ringer cutoff Activate Next feature Return out of hunt group Join hunt group Activate Next feature Return ...

Page 212: ...ted Next feature Dial again Return Return Return Return Speed dial number Use speed dialing Please dial Return View feature key New function Key function Please press a key Change Second call Camp on Save Delete Do not disturb Return Return Speaker call protect Voice calling Direct Station Select Repdial Conference Group park call Paging Join hunt group Call Server Reminder Data Messenger call ...

Page 213: ...IN COS PIN 1 Enter station no e g 123456 PIN 2 PIN 3 Dial again PIN 4 PIN 5 Enter ID e g 12345 Change COS Carried out Return Nothing stored Please dial e g 12 34 e g 12 34 Reminder New reminder Dial again Save Dial again Return Return Return Return Functions More features Display suppress on Call tracing Show used line Privacy off ...

Page 214: ...ling Return Phone test Asset ID E g 8c 2a 05 5a Phone test Asset ID Firmware version V2R0 16 0 HFA C01 Firmware version Return Enter station no e g 64640 Enter ID Logging on Mobile HFA Logon Dial again Reenter code Logoff successful Mobile HFA Logoff Cancel ...

Page 215: ...ed or which may change as a result of further development of the products An obligation to provide the respective char acteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice OpenScape OpenStage and HiPath are registered trade marks of Siemens Enterprise Communications GmbH Co KG All other company bran...

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