
128
DCA Vantage Operator’s Guide
Tro
ubles
hoot
in
g
External Printer is
not working
Is the printer
enabled in
software and
connected to the
system?
Verify that the printer cable is
connected. Verify that the external
printer is enabled. Refer to
Instrument is
inactive
Is the power cord
connected to the
back of the
system and the
electrical outlet?
Verify the power cord is properly
connected.
Fuse may be
blown.
Inspect and replace the fuse if
needed. Refer to
Is the electrical
outlet working?
Ensure the instrument is plugged
into an active electrical outlet.
Onboard Printer
is not working
Is the printer
enabled in
software?
Verify that the external printer is
enabled. Refer to
Is there paper in
the printer. Is it
loaded correctly?
Is the printer door
closed?
Check the printer area.
Graphical patient
test data does not
print to the
onboard printer.
The internal printer does not
support printing graphs. An external
printer is required.
Test Cancelled
Test not started
within 15 minutes
of scanning the
reagent cartridge.
Rerun test within the time
parameters.
Test will not start
A door is open.
Verify all doors are closed.
Not at Home
screen, system is
not ready, or error
codes require
correction before
running test.
Return to the Home screen. The
Home screen should display Ready.
If an error code displays, correct the
error to continue.
Calibration data
does not exist for
the reagent lot.
No calibration data for the lot of
Reagent Cartridges. You must enter
the calibration data to continue.
Symptom
Possible Cause
Action
Summary of Contents for DCA Vantage
Page 10: ...10 DCA Vantage Operator s Guide ...
Page 24: ...24 DCA Vantage Operator s Guide ...
Page 40: ...40 DCA Vantage Operator s Guide ...
Page 104: ...104 DCA Vantage Operator s Guide Maintenance Figure 36 Filter Location 1 Filter Cover ...
Page 120: ...120 DCA Vantage Operator s Guide ...
Page 150: ...150 DCA Vantage Operator s Guide File Management ...
Page 166: ...166 DCA Vantage Operator s Guide ...
Page 192: ...192 DCA Vantage Operator s Guide ...