Appendix C
Technical Support and Service
C-2
Smart Label Printer Models 220 and 120
Technical Support is provided to assist with problems in the
setup or use of your SLP. To assist us in best handling your
support requirements, please review the following section.
Before You Call . . .
■
Check the Readme file that is included with the Smart
Label program. This file contains the most up-to-date
information about the Smart Label program.
■
Refer to the Troubleshooting topic in the on-line help.
■
Review the commonly asked questions in Appendix B.
■
If you think a repair is necessary, follow the instructions
in the following “Service for your Smart Products” sec-
tion.
If you are not sure if your SLP needs repair, or if you have
other technical support questions, please refer to the back
cover of this guide for SLP Technical Support phone
numbers.
slp120-2.bk Page 2 Friday, March 3, 2000 12:40 PM
Summary of Contents for SLP120
Page 1: ...USA User Guide for Windows 95 98 and Windows NT 4 0 Models 220 and 120...
Page 11: ...Chapter 1 User Guide 1 1 Introduction About Your Smart Label Printer 1 2 Software Features 1 3...
Page 49: ...Appendix B User Guide B 1 Commonly Asked Questions and Answers...
Page 52: ...Appendix C User Guide C 1 Technical Support and Service...
Page 57: ...Appendix D User Guide D 1 Ordering Labels and Parts...
Page 60: ...User Guide Index 1 Index...