Appendix C
Technical Support and Service
User Guide
C-3
Service for Your Smart Products
How to get your Smart Label Printer repaired
In the unlikely event that your Smart Label Printer should
require repair, please copy the Return Information Card at the
end of this appendix and include it with your printer when
you send it to our authorized repair center.
Returning your
Smart Label Printer
for repair is as easy as 1-
2-3!
1
Complete the Return Information Card.
2
Pack the product in a protective carton (like the original
box). Include the Return Information Card in the box.
3
Ship the package to the repair center.
Repair Policies:
■
All products are repaired to original factory specifications.
■
All out-of-warranty repairs carry a 30 day warranty.
■
Products are usually repaired within 48 working hours of
receipt by the repair center.
■
All products being returned for repair should be insured for
full replacement value.
slp120-2.bk Page 3 Friday, March 3, 2000 12:40 PM
Summary of Contents for SLP120
Page 1: ...USA User Guide for Windows 95 98 and Windows NT 4 0 Models 220 and 120...
Page 11: ...Chapter 1 User Guide 1 1 Introduction About Your Smart Label Printer 1 2 Software Features 1 3...
Page 49: ...Appendix B User Guide B 1 Commonly Asked Questions and Answers...
Page 52: ...Appendix C User Guide C 1 Technical Support and Service...
Page 57: ...Appendix D User Guide D 1 Ordering Labels and Parts...
Page 60: ...User Guide Index 1 Index...
