The Sapling Company, Inc.
1633 Republic Road
Huntingdon Valley, PA 19006
USA
+1 215.322.6063 P.
+1 215.322.8498 F.
www.sapling-inc.com
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*Before starting, copy the IPMONITOR Application from the CD provided to a computer that is connected to
the same network as the IP clocks, then load the program.
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1.
Characters are Red -
When the characters of a clock have turned red, this means that the clock has not sent its status within the last 10
minutes.
2.
Characters are Gray
- When the characters of a clock have turned gray, this means that the clock was once displayed on the IP Monitor,
but upon launching the IP Monitor program this most recent time, the clock cannot be found on the network.
3.
Characters are Black
- When the characters of a clock are black, this means that the clock is working normally.
4.
“Unknown” MAC Address
- An IP device with older software will report its MAC address as “Unknown”. This is a result of the data sent
by the older software in the device. It does not indicate an error with the clock.
Sapling Clock Monitor Software - Error Messages
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