PCS Vision FAQs
How will I know when my phone is ready for PCS Vision service?
When your phone is ready, your User Address will be displayed in the
Phone# UserID menu. Go to
Settings
>
Phone Info
>
Phone#/User ID
.
How do I sign-in for the first time?
You are automatically signed in to access PCS Vision services when
you turn on your phone.
How do I know when my phone is connected to PCS Vision services?
Your phone automatically connects when PCS Vision service is used
or an incoming message arrives. Your phone will also display the
icon. (Connecting takes about 10-12 seconds.)
Can I make calls and use PCS Vision services at the same time?
You cannot use voice and PCS Vision services simultaneously. If you
receive a call while PCS Vision service is active, the call will be
forwarded to voicemail. You can place an outgoing call anytime, but
it will interrupt any in-progress PCS Vision session.
When is my data connection active?
Your connection is active when data is being transferred. Outgoing
calls are allowed; incoming calls go directly to voicemail. When
active, the (Sending) or (Receiving) indicator flashes on your
phone’s display screen.
When is my data connection dormant?
If no data is received for 10 seconds, the connection goes dormant.
When the connection is dormant, voice calls are allowed. (The
connection may become active again quickly.) If no data is received
for an extended period of time, the connection will terminate.
Can I sign out of data services?
You can sign out without turning off your phone; however, you will
not be able to browse the Web or use other PCS Vision services.
While signed out, you can still place or receive phone calls, check
voicemail, and use other voice services. You may sign in again at any
time. To sign out, go to
Settings
>
PCS Vision
>
Disable Vision
in your
phone’s menu.
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