4. Check that your access point does not restrict connections to particular MAC addresses. You can view the
radio’s MAC address using the menu item 'Configure -> Network Config -> View Config -> MAC address'.
Note that the WFR-20 radio has both wired and wireless MAC addresses.
5. If you have an encrypted network, check that you have entered the correct key or pass-phrase into the radio.
Remember that text-format WPA keys are case sensitive. If your radio displays 'Wireless error' when
attempting to connect to an encrypted network followed by a 5-digit number, then please ensure that you enter
the correct pass -phrase for the network. If the problem persists, then you may need to consult your network
configuration.
If your radio can connect to the network successfully, but is unable to play particular stations, it may be due to
one of the following causes:
1. The station is not broadcasting at this time of the day (remember it may be located in a different time zone).
2. The station has reached the maximum allowed number of simultaneous listeners.
3. The Internet connection between your radio and the server (often located in a different country) is slow.
4. The station is not broadcasting any more.
5. The link to the audio stream used by the radio is out of date.
6. The radio station is broadcasting using an audio format which is not playable by your radio (although the
WFR-20 does play almost all formats used by regular broadcasters).
Try using a PC to play back the stream via the broadcaster’s web site. If you can play back the station with a
PC, use the form at
http://www. reciva.com
to notify Reciva so that they can update the station data that is
used by the radio.
Factory reset
If you wish to completely reset your radio to its initial state this may be performed by following this
procedure.
1. Use the Select control to switch on your radio and to access the menus. If needed, use the Back option to
access the main Mode menu. Rotate the Select control until 'Configure' is highlighted on the display.
2. Press the Select control to enter the Configure menu. Rotate the Select control until 'Factory Reset' is
highlighted on the display.
3. Press the Select control again and the display will show 'Are you sure?'. Rotate the Select control to
highlight 'Yes' if you wish to carry out a system reset or highlight 'No' if wish to return to the previous screen.
