Printing quality problems
203
5. Troubleshooting
Black background
If the amount of background shading becomes unacceptable:
•
Change to a lighter weight paper.
•
Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
•
Remove the old toner cartridge and install a new one.
•
Thoroughly redistribute the toner (see "Redistributing toner" on page 47).
Toner smear
•
Clean the inside of the machine.
•
Check the paper type and quality.
•
Remove the toner cartridge and install a new one.
Vertical repetitive defects
If marks repeatedly appear on the printed side of the page at even intervals:
•
The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one.
•
Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
•
The fusing assembly may be damaged. Contact a service representative.
Condition
Suggested Solutions
Summary of Contents for xpress m262 series
Page 29: ...Media and tray 29 2 Basic setup ...
Page 48: ...Redistributing toner 48 3 Maintenance 5 M2625 M2626 M2825 M2826 series 1 2 ...
Page 50: ...Replacing the toner cartridge 50 3 Maintenance 6 M2620 M2820 series ...
Page 51: ...Replacing the toner cartridge 51 3 Maintenance 7 M2625 M2626 M2825 M2826 series ...
Page 52: ...52 3 Maintenance Replacing the imaging unit 8 M2625 M2626 M2825 M2826 series 1 2 1 2 ...
Page 61: ...Clearing paper jams 61 4 Troubleshooting 2 In the manual feeder ...
Page 63: ...Clearing paper jams 63 4 Troubleshooting M2620 M2820 series 1 2 2 ...
Page 64: ...Clearing paper jams 64 4 Troubleshooting M2625 M2626 M2825 M2826 series 1 2 1 2 1 2 ...
Page 65: ...Clearing paper jams 65 4 Troubleshooting 4 In the exit area ...
Page 66: ...Clearing paper jams 66 4 Troubleshooting 5 In the duplex area ...
Page 90: ...Regulatory information 90 5 Appendix 22 China only ...
Page 94: ...94 ADVANCED Printing problems 197 Printing quality problems 201 Operating system problems 209 ...
Page 232: ...Index 232 Index wireless network network cable 139 ...