WEC8500/8050 Maintenance Manual
Version 5.1
Samsung Electronics America
page 47 of 87
2.2.2
PSK authentication failure
Symptoms
When a wireless station attempts to connect to a Wi-Fi network configured for PSK
authentication, (re)association is performed normally but there is an error with PSK
authentication. In this case, (re)association information of the wireless station can be
checked in the following way.
The information can be checked executing a CLI command in the following way.
WEC8500# show station summary
The information can be checked using the Web UI in the following way.
1) On the top menu, click Monitor.
2) On the left menu, click Stations.
Figure 4. Web UI-PSK authentication failure
Possible Causes
Wi-Fi network authentication settings of the wireless station are incorrect.
WLAN security settings of the APC are incorrect.
Solutions
1) Check Wi-Fi network authentication settings of the wireless station. Check if PSK is
enabled, and check if the key setting is correct. (For details on checking the wireless
station, see the user manual of the respective product.)
2) Check if the WLAN security option of the APC is set to PSK. If the security option is
not PSK, change the option by referring to the Operation Manual of the APC.
The information can be checked executing a CLI command in the following way.
WEC8500# show wlan security summary
WEC8500# show wlan security detail <wlan id>
