WEC8500/8050 Maintenance Manual
Version 5.1
Samsung Electronics America
page 46 of 87
Solutions
1) Check Wi-Fi network authentication settings of the wireless station. Check that 802.1x,
ID, and password settings match those of the APC and the RADIUS authentication
server. (For details on checking the authentication settings of the wireless station, see
the user manual of the respective product.)
2) Check that the WLAN security option of the APC is set to 802.1x. If the security
option is not 802.1x, change the option by referring to the Operation Manual of the
APC.
The information can be checked executing a CLI command in the following way.
WEC8500# show wlan security summary
WEC8500# show wlan security detail <wlan id>
The information can be checked using the Web UI in the following way.
On the top menu, click Configuration.
On the left menu, click WLANs.
On the WLAN list, click the WLAN ID.
Click the Security tab.
Click L2 to check the settings.
Click Radius to check the settings.
3) Check that the RADIUS server settings are correct.
The information can be checked executing a CLI command in the following way.
WEC8500# show security radius-server summary
WEC8500# show security radius-server detail <server id>
The information can be checked using the Web UI in the following way.
On the top menu, click Configuration.
On the left menu, click Security > AAA (Stations) > RADIUS in order.
On the WLAN list, click the WLAN ID.
On the RADIUS server list, click the ID to check the settings.
4) Check that the network cable is correctly connected to the RADIUS authentication
server system. Also, check if the IP address of the RADIUS system is correctly
configured for the network environment through the network administrator
5) Check the RADIUS authentication server. Check if the RADIUS server is available for
service and that the user information of the wireless station is correctly registered to
the RADIUS authentication server.
(For details on checking the RADIUS authentication server, check the user manual of
the corresponding product)