WEC8500/8050 Maintenance Manual
Version 5.1
Samsung Electronics America
page 34 of 87
1.7 Configuration Management
1.7.1
Error when executing ‘save local’
The ‘save local’ command saves the currently active configuration information of the
system. If there is an error with the ‘cm’ process which oversees various internal settings of
the system or other processes related to settings are not working correctly, an error may
occur when executing the ‘save local’ command.
The error also occurs if the system has insufficient disk space.
Symptoms
The following error message is generated when executing the ‘save local’ command.
WEC8500# save local
Timeout: No Response from ...
or
WEC8500# save local
Failed to get running-config.
Error: failed to save configuration.
or
WEC8500# save local
Please, check the disk usage.
Error: failed to save configuration.
Possible Causes
The ‘cm’ process is in an abnormal state.
Other processes related to saving of settings are abnormal.
Insufficient disk free space.
Solutions
1) Execute the ‘show processes status’ command to check the ‘Status’ of the ‘cm’ process.
If the process is in an abnormal state, contact your system administrator.
WEC8500# show processes status
Processes Info.
Status: D – usually IO, R – Running, S – Sleep
T – Stop, X – Dead, Z – Zombie
up – Active, down – Inactive
dis – Disable
