Samsung UN75ES9000F, Service Manual, Page: 50 / 114

4-1-3. Camera Module (MOIP Module)
Can not use voice control or too low the volume in skype
Mute + 5 + 6 + 9 + Exit
1.
It is Camera inspection mode.
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Check the sound. 2.
In case of no sound : It is a MOIP module problem.
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Please reconnect the module or change the module.
The sound is ok : MOIP module is ok.
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Please check FW and noise of surroundings.
Cannot use gesture or no image when you use a skype
Mute + 5 + 6 + 9 + Exit 1.
Check the image of camera. 2.
The image of camera is ok : Please check the angle of camera.
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In case of no image : Please check FPCB cable of MOIP Module or change the MOIP Module.
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4. Troubleshooting