Samsung UN75ES9000F, Service Manual, Page: 48 / 114

Problem Solution
There is no device on the list
when Wi-Fi Direct menu on TV is
executed.
TV can search the peer Wi-Fi Direct device when the peer Wi-Fi Direct device is in
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the Wi-Fi Direct mode. Please run the Wi-Fi Direct function on the peer Wi-Fi Direct
device(e.g., run the Wi-Fi Direct menu)."
Connection to this device is
not supported." message is
displayed while tring to connect a
Wi-Fi Direct device.
TV is always going to be Group Owner after Wi-Fi Direct connection. The peer device is
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also going to be Group Owner. So, TV cannot connect to this device via Wi-Fi Direct.
The TV is using the
ethernet(wired LAN). Can the TV
connect to a Wi-Fi Direct device?
Yes, The TV can connect to a Wi-Fi Direct device while using ethernet.
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The TV is using the Wi-Fi. Can
the TV connect to a Wi-Fi Direct
device?
Yes. The TV can connect to a Wi-Fi Direct device, but Wi-Fi network is disconnected
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while the TV is connected to a Wi-Fi Direct device.
Does Wi-Fi Direct support 5GHz? No. Wi-Fi Direct supports only 2.4GHz.
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How does a Wi-Fi device connect
to the TV directly via Soft AP?
Set the Soft AP to ON.
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Select [Menu → Network] → Soft AP]. -
Check the Network Name(SSID) and the Security Key of the TV. User can check it
-
on [Soft AP] menu. A Wi-Fi device can connect to the TV directly using the Network
Name(SSID) and the Security Key.
Does the Soft AP functionality
run while using ethernet or Wi-Fi
network?
Yes, the Soft AP functionality runs while using ethernet network or Wi-Fi network.
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What is the Wi-Fi channel of Soft
AP?
If the TV is using the ethernet network, the Wi-Fi channel of Soft AP is channel
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11(2.4GHz). If the TV is using the Wi-Fi network(the TV is connected to the Access Point),
the channel is same with the channel of the Access Point.
The Network Name(SSID) is
DIRECT-xy[TV]-xxxxx on the Soft
AP menu. What is "xy"?
The naming rule of Network Name(SSID) is below. DIRECT-xy{Device Name}, xy =
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random character. Soft AP is implemented using Group Owner of Wi-Fi Direct. The
naming rule obeys Group Owner naming naming rule(Wi-Fi Direct specification).
Fitness
How is the numbeHow is
the number of calories burnt
calculated?
Each exercise content has its own calorie data calculated by the CP, which has a strong
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expertise in fitness. This data is then reflected on the Progress page after the user
performs an exercise
What content is available? At launch, We will provide about 75 free VODs and 5 kinds of guide applications. In the
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future, we will also integrate content from more CPs into our service so the number of
videos will expand.
What types of workouts are
available?
VODs in Fitness service will offer 6 workout categories : abs, walking, cardio, yoga,
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toning, and strength.
How is the body scale connected
to the TV?
Our service will be able to synchronize via Wi-Fi with body scale provided by Withings.
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Withings body scale allows user to check their weight, fat mass, fat ratio, lean mass, lean
ratio, and BMI information.
Which mobile apps will work with
the service?
Fitness provides integrated calorie feedback for both indoor activities, with exercise VOD
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on TV, and outdoor activities by synchronizing data with mobile exercise application
‘Noom’. We partner with Noom Inc, Android top-tier exercise application to allow this. If
you jog using your Noom with your mobile phone and synchronize your account, details
on how many calories you have burned will be displayed on the Progress page of Fitness.
How does the Achievement /
Reward system work?
If you achieve the goal you have previously set up, you will get a medal and all your
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achievements will be visible on the Progress board.
What languages are supported?
Basically more than 7 languages including English, French, German, Italian, Spanish,
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Portuguese, and Korean will be available in Fitness.
Will the service be the same in
conservative countries such as
the Muslim countries?
For religious regions, Iran and Saudi Arabia would be sensitive to this service, especially
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with regards to the VODs. We are aware of this issue and we will do our best to respect
cultural differences. We are making our plans for Fitness in MENA together with our
MENA HQ.
Does the service allow you to
control your calorie intake on top
of the consumption?
So far it does not allow to control calorie intake. We are making plans to integrate with
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calorie management mobile applications to provide this feature in the future.
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4. Troubleshooting