Samsung UN75ES9000F, Service Manual, Page: 38 / 114

Problem Solution
Speaker Settings
Speaker Select (External Speaker / TV Speaker)
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A sound echo may occur due to a difference in decoding speed between the main speaker and the audio receiver. In this case,
set the TV to External Speaker.
When Speaker Select is set to External Speaker, the volume and MUTE buttons will not operate and the sound settings will
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be limited.
When Speaker Select is set to External Speaker.
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TV Speaker: Off, External Speaker: On
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When Speaker Select is set to TV Speaker. -
TV Speaker: On, External Speaker: On
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If there is no video signal, both speakers will be mute. -
There is a vertical line (red,
green, blue) on picture.
This occurs when TV set has a defect on one line from DATA SOURCE DRIVER IC.
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Contact Samsung Service centre to resolve this problem.
When I use the unit as a monitor,
the image seems blurry.
Blurry images can occur when the resolution is other than those recommended in
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the user guide or if the signal is unstable. In order to resolve this, please change the
resolution of the PC to one of those which are recommended.
When I changed PC resolution,
"Not supported mode" OSD is
displayed.
When the resolution of the input signal exceeds the operating range of the display,
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"Not supported mode" OSD will displayed. In order to resolve this, please change the
resolution of the PC to one supported by the display unit.
I can not hear any sound from
speaker in HDMI mode when
using a DVI-HDMI conversion
cable.
If the input signal is DVI RGB signal through an HDMI conversion cable, there is no digital
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sound data, you can not hear any sound. A DVI connection does not carry any sound
data. You should connect an audio cable to the appropriate input jack for a seperate audio
channel.
Although the TV caption shows
HD, the visual quality is not
satisfactory.
The HD caption that appears when switching channels or when pressing the Information
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button on the remote control means the selected channel is simply a digital channel. If the
broadcasting station converts an analog signal into digital and transmits the signal, the
visual quality may not be perfect."
The visual qualities of digital
channels vary
The visual qualities of digital channels may vary depending on the original production
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method (analog or digital)
Grouping displayed information when switching channels. -
If the original production method is digital: High visual quality program.
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If the original production method is analog: The digital program displayed on the -
screen is originally an analog program which has been converted. The visual quality
is of an SD grade.
HDMI Black Level does not work
on HDMI device that is output by
YCbCr.
This function is active only when the an external device (DVD player, STB etc.) is
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connected to the TV via HDMI(RGB Signal).
There is no sound when using
HDMI mode.
If you use external equipment that support low HDMI version, sound may not be output at
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TV that support new HDMI version(HDMI1.3).
If sound does not work, use HDMI2 IN for video input and DVI IN(HDMI1) port[R(red) -
- AUDIO - L(white)] for audio input.
New Functions
Problem Solution
I lost the ‘PC Share Manager’ install CD.
You can download E-manual and DLNA install program in samsung’s web site. (www.samsung.com - support - download cener - enter
your model name.
Sound of HDMI1/DVI
No sound in HDMI/DVI mode.
In HDMI/DVI input, set judge source type(HDMI or DVI), and select sound automatically.
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But a part of PC graphic card transemits HDMI source that doen’t contain sound. So, you
can select sound input yourself. Refer to below edit name chart.
This table apply to HDMI1/DVI port only.
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Auto Motion Plus
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4. Troubleshooting