Established
This feature enables a keyset user to pick-up an establish call in progress at a single line extension connect-
ed to a modem on a PC. An EP key with this extension number must be programmed on the keyset.
Established call pickup is useful with PC dialing programs that outdial from a large list of telephone numbers.
Let the computer dial for you, then press the EP key to speak with the called party.
CALL RECORDING
When using Samsung’s proprietary voice mail systems, keyset and OfficeServ Softphone users can record
their telephone conversations in their personal mailbox for playback or e-mail later.
CALL WAITING/CAMP-ON
Busy stations are notified that a call is waiting (camped-on) when they receive a tone. The tone is repeated at
a programmable interval. Digital keysets receive an off-hook ring signal through the speaker while single line
stations and IP keysets receive a tone in the earpiece of the handset. The volume of the camp-on tone can be
set by the station user. Camped-on calls follow Forward No Answer if a Forward No Answer destination has
been set.
Optionally any station can be programmed to automatically camp-on to a busy station instead of having to
press the camp-on button or dial a camp-on code.
CALLER EMERGENCY SERVICE ID (CESID)
This service is provided in the OfficeServ 7200-S via an ISDN PRI circuit configured for both way DID connect-
ed to the TEPRI/TEPRIa card.
This is a service where the telephone system sends a number, usually a call back number, to the Public Service
Answering point (PSAP) when a station user dials 911. This number is associated in the PSAP with a location
indicating exactly where the call originated. This allows the emergency services to respond directly to the
correct building or floor of a building rather than to have to make inquiries as to the location of the emer-
gency. This service is sometimes referred to as Enhanced 911 or E-911.
CALLER ID FEATURES
The following features apply to all forms of Caller Identification, however, to make them easier to read caller
identification is referred to as Caller ID.
Name/Number Display
Each LCD keyset user can configure their display to see the name and number in the display.
Next Call
In the event that you have a call waiting or a camped-on call at your keyset, you can press the NEXT key to
display the Caller ID information associated with this next call in queue at your station. Either the Caller ID
name or number will show in the display depending on your selection.
Save Caller ID Number
At any time during an incoming call that provides Caller ID information, you may press the SAVE key. This
saves the Caller ID number in the Save Number feature. Pressing the SAVE number redial key will dial the
Caller ID number. The system must be using Least Cost Routing (LCR) to dial the saved number.
4.10
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