MESSAGE WAITING KEY
The Message Waiting (MW) key is used in conjunction with a voicemail card.The MW key is programmed with
an extender matching a station or station group number and is used to access the voice mailbox associated
with the extender.
MICROPHONE ON/OFF PER STATION
The microphone can be disabled at any keyset. When the microphone is disabled, the keyset cannot use the
speakerphone, although on-hook dialing and group listening are still possible.
MOBILE EXTENSION (MOBEX)
MOBEX, short for Mobile Extension, is a feature that allows you to assign a 3, or 4 digit extension number to
a remote device such as a cell phone. Calls to MOBEX phones are treated almost identically to other station
calls. MOBEX phones can be placed in station groups, have voicemail and forwarding, and be directly dialed
by other stations. This allows users to have an extension on the phone system without needing a physical
keyset. MOBEX can only be used with SIP or PRI trunks.
The licensed Executive MOBEX feature also allows MOBEX users to transfer callers to another station, place
the call on remote hold at another station, or send the caller directly to voicemail.You can even set up a direct
access number that will allow MOBEX users to dial in to the system and make phone calls as if they were at a
local keyset in the office. Executive MOBEX requires a valid license key, an OAS card configured to allow
MOBEX DTMF receivers, and SIP or PRI trunks.
MOBILITY SOLUTION
OfficeServ systems provide a mobility solution using the SMT-W5100E/SMT-W5120D wireless handset based
on the voice over Wi-Fi technology (802.11). It allows users to stay connected to the office telephone system
or data network through WLAN access points either in the office location or at the remote office locations.
OfficeServ’s mobility solution consists of three components: wireless access points – SMT-R2000, wireless
handset – SMT-W5100E/SMT-W5120D, and IP-enabled OfficeServ system.
MULTIPLE LANGUAGE SUPPORT
The OfficeServ 7200-S can be programmed to support multiple languages in the display. This is on a per-key-
set basis. When set the keyset will have its display information presented in the programmed language. The
languages are defined in MMC 121. The current languages are as follows: English, Spanish, Italian, German,
Portuguese, Norwegian, Danish, Dutch, Swedish, US Spanish, and Canadian French.
MUSIC ON HOLD—FLEXIBLE
The OfficeServ 7200-S allows its music sources to be used in flexible manner as follows:
Each keyset can have a designated music source for playing as Background Music (BGM) through the keyset
speaker.
Each Station can have a designated music source for playing to callers placed on Exclusive hold at that sta-
tion.
Each Trunk can have a designated music source for playing to callers placed on hold. This setting is overrid-
den by some of the other settings such as station music on hold, DID MOH and UCD MOH.
Each UCD group can have a designated music source to be played while a caller is in queue.
Each entry in the DID translation table can have a designated music source to be played when a caller to that
DID number is placed on hold.
4.21
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