1.7
1.3 TECHNOLOGY
MEMORY
The system operates using stored program control. This program is stored on a Secure Digital (SD) media card
inserted into the Main Processor card (MP20S). The media card also provides space for a backup customer data-
base and approximately 52 hours of voicemail storage. The customer database is stored indefinitely in NAND
Flash. Call Logs, Alarms, UCD call statistics, program logs and traffic reports are stored in NAND flash. No on/off
battery switch is required for the MP20S.
Upon boot up this program is loaded into RAM. The OfficeServ 7200-S runs from RAM memory.
MICROPROCESSORS
OfficeServ 7200-S uses distributed processing. Its primary processor is a M82511G, operating at a clock speed of
375 MHz. This provides all the main processing necessary for the system. The tertiary level of processing is done
in the keysets. The digital keysets use a Hitachi H8 processor for data communication within the system.
1.4 PROGRAMMING
The OfficeServ 7200-S is a self-configuring system. This means that immediately after applying power, the
OfficeServ 7200-S reads the types and locations of all installed interface cards and keysets and assigns default
data to them. This data provides for system operation within a few minutes after applying power. All trunks and
stations are assigned three digit numbers according to the default numbering plan. This numbering plan is flexi-
ble and may be changed to suit customer requirements. The installing technician customizes this default data to
meet the end user’s requirements.
The OfficeServ 7200-S also provides a proprietary application called Installation Tool (IS Tool).This application can
be loaded onto any high performance PC (that meets the minimum requirements) and the application is used
only to program the telephone system from anywhere in the world, provided there is a LAN/WAN or modem con-
nection.
This permits technicians to program the phone system, modify the customer database, or download (save) the
entire customer database to a file. This file can be saved as a back up and can be uploaded when required to
restore the database. The IS Tool can also be used to view the customer database offline, and to send new loads
of software upgrades to the media card in a live system.
The system can be programmed from any IP or digital two line display keyset without interrupting system oper-
ation. There are three levels of programming: technician, customer, and station. The technician level has access to
all programs and can allow the customer access to system programs as needed. Technician and customer access
levels are controlled by a different security pass codes and access procedure.
The OfficeServ 7200-S provides a proprietary Web based program called Web Management for programming
embedded voicemail/AA. It allows programming from any where in the world provided there is a LAN/WAN con-
nection to the MP20S. The Web Management program is embedded in the system and uses Internet Explorer V7.0
as its interface. This permits a technician to program the voicemail/AA using a personal computer. Use Web
Management on-site to modify the customer database (VM/AA only) or to download (save) the entire customer
database (VM/AA only). Through the use of LAN or WAN connection, an PC can access the OfficeServ 7200-S sys-
tem remotely (off-site) to make database changes or perform uploads or downloads of the customer database as
if the technician were on-site.
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