VOICE PROMPTED PROGRAMMING
The OfficeServ 7200-S provides a robust telephone user interface (TUI) for voicemail configuration. This TUI
allows administrators the ability to manage subscriber mailboxes. It also provides subscribers the ability to
configure almost every aspect of their mailbox without the need to memorize a complicated series of key-
strokes.
UNIFIED VOICEMAIL
Samsung’s Unified Voicemail solution allows users to receive voicemail directly in their email inbox through
a feature called the E-Mail Gateway. Unified voicemail provides a vast array of functionality from listening to
messages from any sound-enabled device that can access your email to archiving important messages. This
functionality provides a simple, secure, and personalized way to access a voicemail box without the need to
remember command sequences or phone numbers.
The E-Mail Gateway feature supports delivery of any Samsung mailbox message, including voicemail items.
Delivery is configured on a per-user basis, and supports delivery to any standard SMTP mail server. Users can
view these emails from any standard email client, such as Microsoft® Outlook. The maximum length of an e-
mail gateway file attachment is 10 minutes. E-mail gateway messages of more than 10 minutes will only send
a notification.
Two different Unified Voicemail email styles can be defined. Notification Only emails include a complete
detailing of both the caller’s information and the message status. Delivery emails include this information in
addition to a file attachment of WAV (for voicemail).
Once in the user’s email inbox the message can be archived or forwarded just like any other email.Voicemails
delivered to a user’s email inbox can optionally be deleted from the voicemail system to minimize mailbox
clutter and reduce system overhead.
The E-Mail Gateway feature can be enabled for up to 5 users by default (voicemail license key required). An
additional license can allow the system to provide the feature to all users. Unified Voicemail also allows an
administrator to be notified in the event of a problem in the E-Mail Gateway performance.
NOTE: Some features require optional hardware. Ask your authorized Samsung Dealer for details.
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