1.
Deskphone Mode
•
Ideal for users with digital stations or IP stations.
•
Dial from, and screen pop to, Microsoft Outlook, an LDAP directory, an internal Communicator
phonebook, or a DDE-compatible database.
•
Configure common station options such as call forwarding, dial and answer modes, and more.
•
TAPI-based connection to any station in the system through the OfficeServ Link CTI gateway.
-
Access is granted by purchasing
OfficeServ Communicator
seats for
OfficeServ Link License
•
Interface to the OfficeServ Messenger application for chat and collaboration with other users.
-
Access is granted by purchasing
PC User
seats for your
OfficeServ Messenger License
.
2.
Softphone Mode
•
Ideal for telecommuters and road warriors.
•
Process internal and external calls as if you were in the office with a software IP phone that has much
of the functionality of a physical IP station (for more information refer to OfficeServ Communicator
User Guide).
•
If you have a webcam installed you gain video calling capability when talking to other users running
OfficeServ Softphone, OfficeServ Communicator’s Softphone or UCPhone mode, or users who have
a webcam installed on their SMT-i5243 station.
•
Record audio and video calls to your PC for later reference (files cannot be exported).
•
Dial from, and screen pop to, Microsoft Outlook, an LDAP directory, an internal Communicator
phonebook, or a DDE-compatible database.
•
Connect directly to the OfficeServ 7000 Series system as a fully functional software IP phone.
-
Access is granted by purchasing
OfficeServ Softphone
seats for your
OfficeServ 7000 Series
Service License
.
•
Interface to the OfficeServ Messenger application for chat and collaboration with other users.
-
Access is granted by purchasing
PC User
seats for your
OfficeServ Messenger License
.
3.
UCPhone Mode
•
Specifically designed for users with SMT Series IP stations.
•
If you have a webcam installed you gain video calling capability when talking to other users running
OfficeServ Softphone, OfficeServ Communicator’s Softphone or UCPhone mode, or users who have
a webcam installed on their SMT-i5243 station.
•
Synchronize your station phonebook with your OfficeServ Communicator phonebook, your
Microsoft Outlook contacts list, or an LDAP directory.
•
Upload and download background images and ringtones to the SMT-i5243 station.
•
Dial from, and screen pop to, Microsoft Outlook, an LDAP directory, an internal Communicator
phonebook, or a DDE-compatible database.
•
Configure common station options such as call forwarding, dial and answer modes, and more.
•
Record audio and video calls to your PC for later reference (files cannot be exported).
•
Connect directly to the OfficeServ 7000 Series system as a fully functional software IP phone.
-
Access is granted by purchasing
OfficeServ Communicator
seats for your
OfficeServ 7000
Series Service License
.
•
Interface to the OfficeServ Messenger application for chat and collaboration with other users.
-
Access is granted by purchasing
PC User
seats for your
OfficeServ Messenger License
.
OfficeServ™ Messenger
The OfficeServ Messenger is a Windows® based server application that provides chatting, white-boarding, file
sharing, and other collaborative functions to users. All file transfer activities are logged to the server so that
user activity can be archived or reviewed. The Messenger includes a web-based administration panel that
allows a supervisor to manage user accounts and user groups, as well as to send broadcast messages and
view Messenger activity logs. The OfficeServ Messenger software connects to the OfficeServ 7000 Series of
systems through the OfficeServ Link V3 gateway, but rather than licensing through the OfficeServ Link the
OfficeServ Messenger carries its own license. This allows you to implement the Messenger software without
the need to disrupt other CTI applications.
4.14
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