ADMINISTRATOR PROGRAM KEY
This feature gives designated stations the ability to administer a number of System functions from their key-
set using a flexibly assigned button. The Administrator Program (PROG) key is programmed in MMC 722. The
station passcode must be changed from the default value to use this feature.
See the System Administrator
Guide for more information.
ALL CALL VOICE PAGE
Users can page internal zone zero and all external paging zones at the same time by dialing the All Page code.
Keysets may be restricted from making or receiving pages in system programming. A maximum of 99 keysets
can be programmed in each internal page zone to receive page announcements.
Note: Each IP keyset being paged requires an MGI channel to carry the page audio. If all MGI channels are
busy then no IP keysets will receive a page.
ATTENTION TONE
To get your attention, a brief tone precedes all page announcements and intercom voice calls. There are sep-
arate programmable duration timers for page and voice announce tones.
AUDIO MESSAGE WITH ALARM (TIMER) REMINDER
This feature provides an option that allows a recorded message to be played to a user when they go off hook
to answer an alarm reminder ring (timed reminder ring). The message is recorded on the SVMi-20E/AA card.
In addition, if the AA group is busy when the reminder call is answered the system will play a designated MOH
source to the user. Alternatively System programming can define an external music source to be played when
the Appointment Reminder is answered.
AUDIO RINGBACK TONES
Audio ringback tones allow a caller to hear a custom recording in place of standard ringback tone when call-
ing to the OfficeServ system.This is extremely useful in call center applications where all callers must be alert-
ed of call recordings, or where agents must always answer calls with a specific script. This feature requires a
Samsung Voicemail as the custom recordings are stored as prompts in the voicemail system.
AUTHORIZATION CODES
Authorization codes are used to give permission to make a call. A maximum of 500 four to ten-digit authori-
zation codes can be either forced or voluntary. When used, authorization codes will automatically change the
dialing station’s class of service to the level assigned to the authorization code. Authorization codes may be
programmed to print or not print on SMDR.
Forced
When a station is programmed for forced authorization, the user must always enter this code before dialing
is allowed. The dialed authorization code is verified from the system list of 500 authorization codes.
Voluntary
Any station user can always enter an authorization code before they begin dialing. The dialed authorization
code is verified from a system list of 500 authorization codes.
4.4
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