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Courtesy of Main Resource, Inc.  Visit us at 

www.MainResource.com

 or call 800 362-6740 for all your 

telecom needs. 

Page 1 of 16

 

 

Comdial Digitech DSU Impact Telephones 

User’s Guide 

 

 

A note on placing your phone:  

For best audio quality, place your phone not less than 8 

inches from the edge of your desk and do not place anything directly beside or beneath the 
phone. 

 

Status Lights: 

DSS or BLF buttons –  

Red: station in use or in do not disturb 
Flashing red: Station is receiving a call or is calling your extension 
Fluttering red: station to station messaging has been set. 
 

Line Buttons –  

Green: line is in use at your station 
Red: line is in use 
Flashing red: a call is being received 
Flashing orange: your line is receiving a call, take the phone off hook to answer 
Blinking green: line is on hold at your extension 
Blinking red: line is on hold at another station 
Fluttering green: a call that was on hold at your station has been recalled 

Summary of Contents for Impact 8024S

Page 1: ...Status Lights DSS or BLF buttons Red station in use or in do not disturb Flashing red Station is receiving a call or is calling your extension Fluttering red station to station messaging has been set...

Page 2: ...n Lit steadily mute is on Shift Button Lit steadily shift mode is on allows access to autodial numbers programmed under DSS buttons Answering Calls Outside Calls Lift the handset if you have the line...

Page 3: ...and speak into the handset The original party will no hear your response 2 Release the button to return to the original caller Or if the caller using SOHVA has an LCD on their phone press the message...

Page 4: ...l show up as timer and will display the running duration of the current call To display the call time for the last call press HOLD while the phone is idle To show the cost press HOLD twice Intercom Ca...

Page 5: ...cked SOHVA Holding Calls Note When a call has been on hold for a specified period of time you will hear 3 short ring busts on your phone and the flash rate of the line button will increase If the call...

Page 6: ...n the conversation on the intercom call To Transfer a Call Without Screening 1 Answer the call 2 Press TRNS CNF 3 Dial the extension or 4 Use the DSS button for the extension 5 Press SPEAKER or hang u...

Page 7: ...ounce 1 Press OPTIONS 2 Press VAB 3 Press OFF 4 Press SPEAKER to end Block SOHVA while you are on a Call Press BLOCK Display the Button Functions for Your Station 1 Press OPTIONS 6 times 2 Press QUERY...

Page 8: ...ss OPTIONS 2 Press NEXT 3 Press CFWD 4 Press PERS if prime line and intercom calls were forwarded only or ALL for all calls 5 Press CLEAR and SPEAKER to end Automatic Set Relocation If enabled this fe...

Page 9: ...d of time and want another extension to handle your calls use off duty or do not disturb mode To use 1 Press OPTIONS 2 Press NEXT 3 Press DND 4 Press ON 5 Press SPEAKER To cancel follow the first 3 of...

Page 10: ...utton to adjust There are 4 levels and depending on programming there may be a ringer off level as well Speaker Volume While on a call using the speaker press VOLUME UP or DOWN to adjust There are 8 l...

Page 11: ...uggested that you disable Tracker Paging at your station To use press INTERCOM and dial 06 To disable press INTERCOM and dial 06 Send a Call Back Message to a Station s Tracker Pager after Receiving a...

Page 12: ...Tape Recorder 96 External Pager 97 Press TRNS CNF 4 Repeat to program all four buttons if needed 5 Press SPEAKER to end To use an Auxiliary Mode Press the programmed button to enable The display show...

Page 13: ...st Button The preprogrammed ASSIST button will send a message to your supervisor alerting them to your need of assistance while on a call To send a message press ASSIST and the DSS of the user you wis...

Page 14: ...dial 1 4 for the line group number or dial 0 to have the system choose a line for you Dial any number up to 16 digits long 7 Press SAVE to store and SPEAKER to end To program a pause in the number se...

Page 15: ...one of the buttons below the display to choose the desired feature Follow any menu prompts 6 Press the programmable button 7 Press PREV or NEXT for more feature choices or until EXIT is displayed 8 P...

Page 16: ...Courtesy of Main Resource Inc Visit us at www MainResource com or call 800 362 6740 for all your telecom needs Page 16 of 16...

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