CHAPTER 4.
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Message Delete
When a message has been heard, you may delete it.
Message Delivery Options
At anytime prior to sending a message, a subscriber can assign any or all of the following
delivery options to a message, Urgent Priority, Return Receipt/Certified, Callback Request,
Private or Reply Required.
Message Fast Forward
When listening to a message you may fast-forward 5 seconds. This is useful if you are
looking for a specific piece of information like a phone number.
Message Forward With Append
Messages received in your mailbox may be forwarded to other mailboxes or lists on the system.
A message may be forwarded to another subscriber, or distribution list by entering a destination
mailbox. The subscriber may record an introductory comment if desired. The message header is
modified to reflect the forwarding party and time. Forwarding multiple copies allows the
subscriber to record introductions for each destination mailbox. Forwarded messages may be
re-forwarded, with additional introductions, using the same procedure.
Message Pause
At any time while listening to your voice mail messages, you can pause the playback.
Message Play Order
Each mailbox may be set up to play messages in order of oldest first (First In First Out-
FIFO) or newest first (Last In First Out-LIFO).
Message Replay
Messages may be replayed as many times as you like.
Message Reply
When listening to your voice mail messages you may press one key to automatically leave
a message for the person who left you a message, this call return feature may always be
used for internal calls, and also outside calls if Caller ID is received, and the feature is
allowed by the system administrator. A subscriber may reply to a message sent by a public
caller. If the public caller requested a return call, OfficeServ 7100 Voice Mail will play the
message envelope and announce, ‘Callback Requested’. This means the public caller
entered his telephone number into the mailbox with touch-tone at the time he left the
message.