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CHAPTER 2.

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2.6.5 WEB Management

The Web management is the software for the installation/maintenance of OfficeServ 7100.

The functions for controlling the system database are implemented in the form of menus in

the Web management; thus, the WEB management is convenient to use when the system

data are displayed or changed.

2.6.6 SMDR

The Station Message Detail Recording (SMDR) manages entire calling data such as calls

between station subscribers connected with OfficeServ 7100 as well as local/long

distance/international calls. OfficeServ 7100 provides calling data. Connect the SMDR

printer or SMDR computer with OfficeServ 7100 to use the SMDR data provided by

OfficeServ 7100 system.



The SMDR printer can display call history received from OfficeServ 7100, however

does not display data other than the call history (i.e., toll data).



The SMDR computer displays call history received from OfficeServ 7100 and calculates

toll using the SMDR software based on the call history. Accordingly, the SMDR

computer allows the users to use data more efficiently than the SMDR printer.

2.6.7 CTI

The Computer Telephony Integration (CTI) is the integrated system of computer and

telephony. That is, the CTI interworks computers with PBXs so that the computers make

use of the PBXs as computer resources and the PBXs share the computer resources.

The CTI provides the operator with convenience and reduced costs and the customers with

enhanced services and reduced call processing time.

Particularly, the CTI call center system configures data on the customers into databases.

Based on the databases, the call center can consult with the customers one to one.

The CTI integrates communication, computers, and database based on phones as a basic

medium to allow the users to perform marketing using computers such as customer-focused

telemarketing.

OfficeServ 7100 supports the standard Telephony Application Programming Interface (TAPI),

which is implemented in a client/server environment and controls third party calls.

Summary of Contents for OfficeServ 7100 Series

Page 1: ...GABD 000233 Ver 06 OfficeServ 7100 System Description ...

Page 2: ...stered trademarks of their respective companies This manual should be read and used as a guideline for properly installing and operating the product This manual may be changed for the system improvement standardization and other technical reasons without prior notice If you need updated manuals or have any questions concerning the contents of the manuals contact our Document Center at the followin...

Page 3: ...v 7100 Introduces H W features Cabinet composition boards by functions and configuration of OfficeServ 7100 In addition this chapter describes various stations wireless equipment and additional equipment available for OfficeServ 7100 CHAPTER 3 Specification of OfficeServ 7100 Introduces the detailed standards such as system capacity electrical standards power standards ring and tone equipment spec...

Page 4: ...bold title CAUTION Provides information or instructions that the reader should follow in order to avoid a service failure or damage to the system NOTE Indicates additional information as a reference Revision History EDITION DATE OF ISSUE REMARKS 00 07 2006 First Edition 01 04 2007 Safety VM and Router etc are changed 02 10 2008 VoIP Web Management Maximum Capacity etc are changed MP10a MP11 is add...

Page 5: ...ect operation the following information must be given to the operator user and shall be read before the installation and operation Symbols Caution Indication of a general caution Restriction Indication for prohibiting an action for a product Instruction Indication for commanding a specifically required action ...

Page 6: ...d Caution Caution for Media Card MMC SD Card If possible don t remove the Media Card After dismounting Media card by MMC 817 eject Media card or power off if necessary Otherwise Media card may be damaged After dismounting operation MC LED is off MP10a 11 When MC LED is red remove the Media card and insert it again MP10 CAUTION ...

Page 7: ...em Architecture 1 3 1 2 Interface 1 5 1 2 1 Interfaces between Sub modules 1 5 1 2 2 Interfaces between VoIP Components 1 5 1 3 Programming 1 6 CHAPTER 2 H W of OfficeServ 7100 2 1 2 1 Features of H W 2 1 2 2 Cabinet Configuration 2 3 2 2 1 Configuration of Slots 2 4 2 3 Boards by Functions 2 5 2 3 1 Main Control Board MP10 MP10a MP11 2 5 2 3 2 Voice Trunk Line Board 2 9 2 3 3 Voice Station Board ...

Page 8: ...d Bell 2 35 2 6 4 Common Bell 2 35 2 6 5 WEB Management 2 36 2 6 6 SMDR 2 36 2 6 7 CTI 2 36 CHAPTER 3 Specification of OfficeServ 7100 3 1 3 1 System Capacity 3 1 3 1 1 Trunk Line Capacity 3 2 3 1 2 Station Subscriber Line Capacity 3 2 3 1 3 Number of Channels 3 2 3 2 Electrical Specification 3 3 3 2 1 Signal Specification 3 3 3 2 2 Transmission Characteristics 3 6 3 2 3 Line Conditions 3 6 3 3 Po...

Page 9: ... 3 Data Functions 4 4 4 3 1 Switches 4 4 4 3 2 Router Functions 4 5 4 3 3 Security 4 7 4 3 4 Data Applications Functions 4 8 4 4 Voice Mail Function 4 10 4 4 1 System Features 4 10 4 4 2 Auto Attendant 4 12 4 4 3 Access Manager 4 13 4 4 4 Voice Mail Features 4 18 4 4 5 Administration Features 4 26 4 4 6 Voice Form Questionnaire Features 4 28 4 4 7 E mail Gate Way Function 4 29 4 5 Web Management 4...

Page 10: ...ew of 8COMBO3 2 17 Figure 2 12 Front View of 16SLI2 2 18 Figure 2 13 Front View of 16MWSLI 2 18 Figure 2 14 Front View of 8SLI3 2 19 Figure 2 15 Front View of 16SLI3 2 20 Figure 2 16 Front View of 16DLI2 2 21 Figure 2 17 Front View of UNI Board 2 22 Figure 2 18 Option board of UNI Board Trunk 2 23 Figure 2 19 Option Boards of UNI Board Station 2 24 Figure 2 20 4SWM 2 25 Figure 2 21 Front View of t...

Page 11: ... of 8COMBO3 Board 2 17 Table 2 13 Ports of 16SLI2 16MWSLI Board 2 19 Table 2 14 Ports of 8SLI3 Board 2 20 Table 2 15 Ports of 16SLI3 Board 2 20 Table 2 16 Ports of 16DLI2 Board 2 21 Table 2 17 Ports and LEDs of UNI Board 2 23 Table 2 18 Ports and LEDs of the LIM Board 2 26 Table 2 19 Ports and LED of MGI16 MGI64 Board 2 28 Table 2 20 AOM Type 2 32 Table 3 1 OfficeServ 7100 System Capacity 3 1 Tabl...

Page 12: ...Ошибка Используйте вкладку Главная для применения 제목 7 к тексту который должен здесь отображаться X SAMSUNG Electronics Co Ltd Table 3 13 OfficeServ Solutions IP Port Numbers 3 12 ...

Page 13: ...f OfficeServ 7100 are as follows Integrated Communication Environment OfficeServ 7100 provides the data transmission service by using Local Area Network LAN Wide Area Network WAN modules as well as the voice call function Users can conveniently communicate by using wireless wired integration platforms Telephones PCs Wireless Phones and peripherals function High Quality IP Phone Function OfficeServ...

Page 14: ... working environment can be made at any time or place because sophisticated mobile stations are used for OfficeServ 7100 A Variety of Application Solutions OfficeServ 7100 offers a variety of application solutions such as OfficeServ News OfficeServ EasySet Internet Call Center R NMS Integrated Fax Server and Digital Integrated Recording Systems Integrated and Application Solution Integrated means ...

Page 15: ...uration of OfficeServ 7100 Service Voice Trunk Line Part The voice trunk line part is configured with digital trunk lines and analog trunk lines TEPRIa TEPRI2 functions as Primary Rate Interface PRI digital trunk line on a board sends receives voices through the trunk line and transmits the data information of 64 kbps per channel 8TRK provides the Caller ID FSK CID function within a board in defau...

Page 16: ...station board Data Transmission Part The data module is configured with 4SWM which is a LAN interface board 4SWM is an option board that supports data transmission reception on internet and can be mounted on the d board slot of MP10 10a 11 4SWM provides 100 base T interface and performs the Layer 2 switch function of 4 ports Voice Application Part The voice application module supports VoIP service...

Page 17: ...J 45 Access Protocol ISDN PRI BRI xDSL Cable Modem Interface Physical Access IEEE 802 3u 100 BASE TX Ethernet Connector Type RJ 45 Access Protocol PPPoE and DHCP Voice Terminal Interface Analog Phone Foreign Exchange Station FXS Digital Phone SAMSUNG s Digital Phone Wireless LAN AP Access Point 802 11a b g SMT R2000 SAMSUNG s Wireless LAN AP Access Protocol User Agent UA to UA 1 2 2 Interfaces bet...

Page 18: ... is required for technician level programming or operator level programming however a password is not required for subscriber level programming Technician Level Programming All programs are programmable Programming can be made in any stations in OfficeServ system but the programming can be made only in a station at the same time Operator Level Program The operator can program only the program spec...

Page 19: ...quired for communication systems The cabinet of OfficeServ 7100 complies with the industrial standards and is assembled by robust and stable metal welding OfficeServ 7100 hardware does not generate poisonous or corrosive gas which might be harmful for human bodies or affect the system operation OfficeServ 7100 hardware is made of materials considering the feature of Electro Magnetic Interference E...

Page 20: ...ailures The back of the rack has a ground hole to which a wrist strap for preventing static electricity can be connected OfficeServ 7100 hardware is designed to protect electronic devices from damages caused by external environment while installing or recovering Fire Resistance and Heat Processing OfficeServ 7100 hardware is made of fire resistant materials and parts to protect the hardware from f...

Page 21: ... universal slot Figure 2 1 Configuration of OfficeServ 7100 Cabinet Table 2 1 Configuration in the Back side of OfficeServ 7100 Configuration Function Power Switch Power on off OfficeServ 7100 system Power I O connector Connector to connect the power cable AC LED The LED turns on while applying AC power DC LED The LED turns on while the DC power normally comes out Battery Socket Socket to connect ...

Page 22: ...erv Table 2 2 Boards that can be mounted on the slots Cabinets Slots Mountable Boards Main Control Part Slot 0 MP10 MP10a MP11 Subscriber Part Slot 1 and Slot 2 TEPRIa TEPRI2 8TRK 8SLI 8SLI3 8DLI 8COMBO 8COMBO3 16SLI2 16SLI3 16MWSLI 16DLI2 LIM UNI MGI16 MGI64 Blank Board Function Blank board is a dummy board that functions as a screen to prevent the system from foreign materials when the Universal...

Page 23: ...and is mounted on slot 0 of the basic cabinet It performs the voice switching function signal processing function and PSS management function MP10 10a 11 board carries out the system booting function and data management function If 4SWM which is an option board is not equipped MP10 10a 11 board is connected to LAN Interface Module LIM of the universal slot or an external switch via the LAN interfa...

Page 24: ...ands Specification The specification of MP control boards is as follows Table 2 4 Specification of MP10 10a 11 Boards Categories Names Standards CPU Processor M82511G MP10 MP10a M82810 MP11 System Clock 375 MHz Package 484 BGA BALL GRID ARRAY SDRAM Memory for programs and data Capacity 128 MB for MP10 MP10a 512 MB for MP11 Width of Data Bus 32 Bit SRAM DB Backup MP10 Only Capacity 2 MB 1 MB 2 EA W...

Page 25: ...l board is as shown in the figure below Figure 2 2 Front View of MP10 Figure 2 3 Front View of MP10a Figure 2 4 Front View of MP11 Media Card RST MC RUN LAN P1 P3 P2 MISC LAN SIO MP10a MP11 P4 Media Card RST MC RUN LAN P1 P3 P2 MISC LAN SIO MP10 MP1 1 P4 Media Card RST MC RUN LAN P1 P3 P2 MISC LAN SIO MP11 MP1 1 P4 WAN WAN ...

Page 26: ... Program Blink Orange Push the reset button under the 7sec MP10a MP11 On Orange Push the reset button over the 7sec DB clear MP10a MP11 LAN LED Status of LAN operation Off Link and no connection of LAN port On Green Link and LAN port connection Blink Green Tx Rx Data through LAN port WAN LED Status of WAN operation MP11 Off Link and no connection of WAN port On Green Link and WAN port connection B...

Page 27: ... 64 Kbps Main Functions TEPRIa voice trunk line board performs the functions below Selection function for T1 E1 PRI signal process through programming Function of a resistance circuit that satisfies both of the T1 100 Ω and E1 120 Ω Surge protection over the standard of International Telecommunication Union ITU Output port protection for line monitors Jitter function that satisfies ITU T I 431 and...

Page 28: ...of Layer 2 Off Abnormal operation of Layer 2 AIS1 LED Reception status of alarm bit from the counterparty switch On Reception of alarm bit from the counterparty switch Off No reception of alarm bit from the counterparty switch LOS1 LED Signal loss status LOS from the counterparty switch On Weak signal or signal loss from the counterparty switch Off Normal signal reception for the counterparty swit...

Page 29: ...1 100 Ω and E1 120 Ω impedances Surge protection over the standard of International Telecommunication Union ITU Output port protection for line monitors Jitter function that satisfies ITU T I 431 and G 703 Providing selectable line codecs HDB3 AMI Local remote loop function Function for the HDLC or Common Associated Signaling CAS through the Common Channel Signaling CCS Specifications The specific...

Page 30: ...n Port 2 On Port 2 operation in PRI Off Port 2 operation in T1 E1 L21 LED Indicating the status of Layer 2 operation On Normal Off Abnormal L22 LED AIS1 LED Indicating the reception of the alarm bit of the counterparty switch On Alarm bit received Off Alarm bit not received AIS2 LED LOS1 LED Indicating the signal loss LOS of the counterparty switch On When signals are week or has been damaged Off ...

Page 31: ...Line monitoring function that checks if the line is connected periodically to transmit the voice data can be transmitted Caller information relay path function Specifications 8TRK voice trunk line board has eight trunk line ports Front View of 8TRK The front view of 8TRK board is shown in the figure below Figure 2 7 Front View of 8TRK The components on the front panel of 8TRK have the functions be...

Page 32: ...ice station board are as follows Generating the ring of 20 Hz Detecting Dial Tone Multi Frequency DTMF dial pulse Detecting on off hook Generating a tone Specifications The specifications of 8SLI 16SLI voice station board are as follows 8SLI Board Eight station ports 8SLI Front View The front view of 8SLI board is shown in the figure below Figure 2 8 Front View of 8SLI The components on the front ...

Page 33: ...ows 8DLI Board Eight station ports and 2B D Two voice channel and one signal channel provided Front View of 8DLI The front view of 8DLI voice station board is shown in the figure below Figure 2 9 Front View of 8DLI The components on the front panel of 8DLI have the functions below Table 2 10 Ports and LEDs of 8DLI Board Port LED Function Description P1 P8 Station ports of Samsung digital phones P1...

Page 34: ... of 8COMBO voice station board are as follows Generating the ring of 20 Hz Detecting DTMF dial pulse Detecting on off hook Generating a tone Specifications The specifications of 8COMBO voice station board are as follows Eight analog station ports Eight digital station ports Front View of 8COMBO The front view of 8COMBO voice station board is shown in the figure below Figure 2 10 Front View of 8COM...

Page 35: ...ng Dial Tone Multi Frequency DTMF dial pulse Detecting on off hook Generating a tone Power Fail Transfer PFT Message Waiting Indication Supporting Caller ID Tx Specifications The specifications of 8COMBO3 voice station board are as follows Eight analog station ports Eight digital station ports Front View The front view of 8COMBO3 voice station board is shown in the figure below Figure 2 11 Front V...

Page 36: ...e main functions of 16SLI2 board are as follows Generating the ring of 20 Hz Detecting Dial Tone Multi Frequency DTMF dial pulse Detecting on off hook Generating a tone Power Fail Transfer PFT Message Waiting 16MWSLI Transmitting Polarity Reverse Signal PRS Specifications 16SLI2 16MWSLI boards provides 16 station ports Front View of 16SLI2 16MWSLI The front view of 16SLI2 16MWSLI boards is shown a...

Page 37: ...es via the station to provide voice communication Main Functions The main functions of 8SLI3 16SLI3 board are as follows Generating 20 25 Hz Sinusoidal Trapezoidal wave ring Detecting Dial Tone Multi Frequency DTMF dial pulse Detecting on off hook Generating a tone Power Fail Transfer PFT 1 line for 8SLI3 2lines for 16SLI3 Message Waiting Indication Supporting Caller ID Tx Specifications 8SLI3 16S...

Page 38: ... LED Function Description P1 P8 Station ports of regular phones P1 PFT combination port Front View of 16SLI3 The front view of 16SLI3 board is shown as follows Figure 2 15 Front View of 16SLI3 The components on the front panels of 16SLI3 board have the functions below Table 2 15 Ports of 16SLI3 Board Port LED Function Description P1 P16 Station ports of regular phones P1 P8 PFT combination port 16...

Page 39: ... voice station board as follows 16 station ports provided 1B D One voice channel and one signal channel provided Front View of 16DLI2 The front view of 16DLI2 board is shown in the figure below Figure 2 16 Front View of 16DLI2 The components on the front panel of 16DLI2 have the functions below Table 2 16 Ports of 16DLI2 Board Port LED Function Description P1 P16 Station Ports of Samsung digital p...

Page 40: ...DLM option boards are mounted it operates as a voice station board Main Functions The main functions of UNI board are as follows 3 pair of connector to mount an option module Option Module control logic 54 V power Control function Specifications Use of 4TRM option board four trunk ports Use of 2BRM option board TW trunk ports Use of 4SLM 4SL2 option board Four station ports Use of 4DLM option boar...

Page 41: ...the option boards mounted on the position of MD1 MD2 and MD3 MD1 LED MD2 LED MD3 LED Module mounting status at the MD1 position and subscriber status Off No module mounted On Green 4DLM module mounted On Red 4TRM or 2BRM module mounted On Amber Green Red 4SLM module mounted UNI board mountable option boards are as follows If 4TRM 2BRM option board is mounted on UNI board UNI board operates as a tr...

Page 42: ...Electronics Co Ltd If 4SLM 4SL2 and 4DLM option boards are mounted on UNI board UNI board operates as a station board Figure 2 19 Option Boards of UNI Board Station Description of 4TRM 8TRK 4TRM Module supports only DTMF dialing but does not support for Dial Pulse dialing 8TRK board supports DTMF and Dial Pulse dialing 4DLM 4SLM ...

Page 43: ... Switch function as the data transmission reception board to from Internet Main function The main functions of 4SWM board are as follows Auto detection function of 100 BASE T and Full Half duplex 802 1p and VLAN function to support QoS Layer 2 Switch function Flow Control 802 3x Spanning Tree Protocol RSTP IEEE 802 3af Power over Ethernet PoE IGMP Snooping Specifications 4SWM provides four 100 Bas...

Page 44: ...fications The LIM data board provides 16 ports of 10 100 BASE T Front View of LIM Board The front view of the LIM data board is shown in the figure below Figure 2 21 Front View of the LIM Board The components on the front panel of the LIM have the functions below Table 2 18 Ports and LEDs of the LIM Board Ports LEDs Function Description P1 P16 Ports for connecting the Ethernet Left LED of each por...

Page 45: ... then send receive the data via data network MGI16 MGI64 boards provide up to 16 channel and 64 channel respectively In addition they provide voice compression decompression functions of G 729 G 723 and G 711 and support T 38 Fax feature standardized Main Functions The main functions of MGI16 MGI64 voice application boards are as follows Voice compression decompression G 729 G 723 G 726 G 711 Facs...

Page 46: ...pply status Off Power supply blocked On Power supplied RUN LED MGI16 MGI64 operation Off Power supply blocked On On booting Blink RAM program in operation LAN TX LED Ethernet data transmission status Off No data On or Blink On data transmission LAN Rx LED Ethernet data reception status Off No data or no link connected On or blink On data reception SVC LED Service LED blinks when the task service o...

Page 47: ...8SLI 8SLI3 16SLI2 16SLI3 16MWSLI 8COMBO 8COMBO3 UNI 4SLM or 4SL2 boards mounted on the Universal slot of OfficeServ 7100 system Figure 2 24 Regular Phone 2 4 2 Digital Phones Digital phones are used for the transmission of voice calls and data and are connected to the ports of 8DLI 16DLI2 8COMBO UNI 4DLM board mounted on the Universal slot of OfficeServ 7100 system If 2B is supported the digital p...

Page 48: ... functions and make calls by using a handset speaker phone DS 5021D 5014D phones have the navigation buttons that allow the users to easily use the phone functions searching phone numbers by recent calling number recent called number and name setting call forwarding and an alarm and searching speed dials and connect with the KDB D S F devices For detailed information on the phones refer to User s ...

Page 49: ...he full duplex speaker phone A variety of functions are provided through the large LCD The buttons of the ITP 5112L are convenient to operate because the ITP 5012L phone has navigation buttons as well as regular buttons Also it provides the functions of a phone book and call recording Figure 2 28 ITP 5112L ITP 5121D 14D The ITP 5121D 5114D phone is a two line LCD digital phone and has 21 or 14 pro...

Page 50: ...ed into the buttons on the AOM For information on the figure of each AOM or how to connect the AOM refer to the User s Guide about the AOM Figure 2 31 DS 5064B The AOMs available in OfficeServ 7100 system and phones that can be connected with the AOM are as follows Table 2 20 AOM Type AOM Type Connectable Phone DS 5064B AOM DS 5000 series digital phone DS 4014 AOM DS 4000 series digital phone DS 4...

Page 51: ...close devices to OfficeServ 7100 The line port of the door phone interface device is connected to the DLI port of OfficeServ 7100 system The door box port of the door phone interface device is connected to the line port of the door phone Figure 2 32 DPIM Reference For information on how to connect terminals such as a door phone interface device refer to OfficeServ 7100 Installation Guide ...

Page 52: ...s frequency band of 2 4 GHz and IEEE 802 11a standard with the wireless frequency band of 5 GHz Figure 2 33 SMT R2000 The wire Ethernet interface is connected with the LAN based on 10 100 BASE T and transmits receives data e g Internet access The wireless processing part transmits receives voice data for wireless voice calls and accesses the wireless Internet 2 5 2 Mobile Station SMT W5100 Wireles...

Page 53: ...order Output Resistance The speaker output resistance of FM radios CD players or cassette recorders is normally 8 or 16 2 6 2 External Broadcasting Units OfficeServ 7100 is connected with external broadcasting units such as amplifiers or speakers for consumers instead of internal speakers These external broadcasting units are embedded in the control board and are connected via the MISC ports 2 6 3...

Page 54: ...data The SMDR computer displays call history received from OfficeServ 7100 and calculates toll using the SMDR software based on the call history Accordingly the SMDR computer allows the users to use data more efficiently than the SMDR printer 2 6 7 CTI The Computer Telephony Integration CTI is the integrated system of computer and telephony That is the CTI interworks computers with PBXs so that th...

Page 55: ...djusted within the capacity depending on the users needs Table 3 1 below shows the maximum line capacity of OfficeServ 7100 Table 3 1 OfficeServ 7100 System Capacity System Configuration Maximum Line Capacity Cabinet Digital Trunk Line Channel 30 Analog Trunk Line Channel 24 station Port 32 VoIP Channel 72 8 MP10 10a 11 64 MGI64 H 323 Trunk Channel 16 SIP Trunk Channel 16 SPnet Trunk Channel 24 Sa...

Page 56: ... 2 Station Subscriber Line Capacity The maximum station line capacity for regular phones and digital phones in OfficeServ 7100 based on its configuration is shown in the table below Table 3 3 Station Line Capacity System Configuration Regular Phones Digital Phones Basic cabinet 24 24 3 1 3 Number of Channels The number of channels of each slot of OfficeServ 7100 and the number of CID receivers and...

Page 57: ...ignaling Loop Start In processing loop start signals the on hook and the off hook statuses are controlled by the flow of electric current The loop is a closed loop trunk circuit or a standard 2500 type set loop Figure 3 1 Trunk Line Loop Start Signaling T1 Trunk Line No support E1 Trunk Line No support Characteristics of the ISDN Interface Transmission The electrical characteristics of the ISDN PR...

Page 58: ...uare wave When indicating all valid signals comply with the mask I 403 regardless of the codes Nominal and pulse 244 ns Transmission media A pair of twisted lines Load resistance 120 Indicated pulse nominal peak voltage 3 00 V Blank non pulse peak voltage 0 0 300 V The electrical characteristics of the Digital Line Interface DLI are shown in the table below Table 3 6 Electrical Characteristics of ...

Page 59: ...stic resistance 100 Cable thickness Diameter 0 51 mm 24 AWG External diameter 6 mm Mode Band The mode band shown in the previous table is a quality indicator of the multimode optical fiber related to the transmission speed Its unit is generally MHz Km and is proportional to the value of the bit rate of the optical signal the on off speed X the maximum transmission distance The largeness of this va...

Page 60: ...ones through the trunk line and to process the signals of regular phones 3 2 2 Transmission Characteristics Attenuation Attenuation between subscribers Less than 6 dB Attenuation between the subscriber and local trunk line Less than 0 5 dB Characteristic resistance of the line 600 Ω Weighted noise Less than 65 dBm Crosstalk attenuation Less than 68 dBm Frequency band 300 3400 Hz Insulation resista...

Page 61: ...s by AC input power or battery power and supplies the system cabinet with the backup power of 54 V 5 V 5 V 3 3 V 12 V or 54 V Battery Table 3 8 I O Voltage of PSU Power Supply Devices Specifications Power Supply Board PSU Input power AC 220 240 V Output power DC 54 V 1 1 A DC 5 V 5 A DC 5 V 0 3 A DC 3 3 V 5 A DC 12 V 0 4 A DC 54 V 0 25 A for backup ...

Page 62: ...sted by changing the values of the system database 3 4 2 Tones The output voltage and the frequency of the ring signals in OfficeServ 7100 are as follows Output voltage 75 V Frequency 20 Hz OfficeServ 7100 provides the users with various tones to notify the users of the status of functional operation and give feedback to the users The ON OFF cycles of currently specified tones are shown in the tab...

Page 63: ...nes DS5038S 5021D 5014D 5007S 5000S 5064B ITP 5100 series IP phones ITP 5121D 5114D 5107S ITP 5112L Wireless LAN devices WLAN SMT W5100 Mobile Station SMT R2000 Access Point Device iDCS Series iDCS28D 18D 14D 64D Others DPIM door phone Compatible Terminals All the compatible terminals of iDCS 500 Premium system are available to OfficeServ 7100 Since the compatible terminals can be changed dependin...

Page 64: ... 323 Gateway UDP 1719 For connection with Gatekeeper TCP 1720 For connection setup 1024 4999 For maintaining TCP Connection SIP Gateway UDP 5060 For connection setup OSM interface TCP 5000 5200 OSM connection CTI interface TCP 5002 CTI Connection Program Upload 5003 Program upload to Media card OfficeServ News 5012 OfficeServ News Server connection WebMMC 5080 5081 OfficeServ 7400 WebMMC connectio...

Page 65: ...150 5151 SMDR Server connection reserved 5100 5199 Reserved for new service QoS Monitor 8500 QoS Monitor Server connection NMS NMS UDP 161 Well known port Can set 1024 65535 MGI MGI16 64 RTP RTCP 30000 30127 For stream data UDP 6000 For Link test with MCP 7100 APIS internal TCP 50000 50010 For CSP MSP Signaling Interface OfficeServ 7100 MGI RTP RTCP 30000 30017 For stream data IP Phone System Inte...

Page 66: ... CS US 14000 14511 RTP RTCP RTP 1 TCP 8080 WebAdmin 20001 File Server 3681 3683 50000 55999 Outlook Sync Protocol 25 Mail Alarm SMTP 110 995 Pop3 Pop3 SSL 8624 Port Activity Monitor Program IP IVR UDP 5060 SIP Port ACD TCP 18828 SRVPORT 18818 CNTPORT 18848 AGTMONISRVPORT 54301 CTCCMDPORT 54302 CTCEVTPORT 17770 IODSMONIPORT 18000 IODSALARMPORT 17771 IODSSNDPORT 17772 IODSRCVPORT 17773 LOGRCVPORT 17...

Page 67: ...Push Video 5000 6000 Internal Station 20000 20100 External Station 6000 7000 Internal Recording 20100 20120 External Recording MCS UDP Dynamic SIP System Default 5060 n channels RTP Dynamic Voice Video Easyset TCP 5004 Easyset Web Server Listening Port Can be changed 7400 WebMMC TCP 5020 WebMMC Web Server Listening Port Can be changed OfficeServ Link All ports can be changed by the option configur...

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Page 69: ...ddress Allocation MGI16 MGI64 Configuration MGI16 MGI64 mounted in OfficeServ 7100 can be operated by the dynamic allocation of IP address by data server and also can set IP address manually IP Phone Configuration IP phones or Session Initiation Protocol SIP phones registered to OfficeServ 7100 also can be operated by the dynamic allocation of IP address from the data server and also can set IP ad...

Page 70: ...ta module interwork with each other share the information converted between the private IP and public IP and automatically convert addresses for the smooth service This function is only provided to OfficeServ 7100 MP11 VPN ALG When various functions such as the VoIP signal process function and gateway function executed through the IP network in OfficeServ 7100 are executed in the Virtual Private N...

Page 71: ...erv 7100 supports SIP and H 323 protocol 4 2 1 VoIP Network To communicate with another system through the VoIP networking MGI16 MGI64 board should be installed in OfficeServ 7100 4 2 2 VoIP Trunk Line Interface OfficeServ 7100 provides the VoIP trunk line interface H 323 SIP VoIP trunks can be connected with external server OfficeServ 7100 controls calls and individual MGI16 MGI64 board connects ...

Page 72: ...sses switching for the work groups The VLAN removes the effects of unnecessary broadcasting packet and configures the stable switching subnet only for the corresponding group by separating and processing the group in the virtual LAN Accordingly the switch can provide the differentiated QoS services and the VLAN can be configured based on the switch port and MAC address PoE IEEE 802 3af Function Su...

Page 73: ...idge or wireless AP from the authentication server This performance of the authentication procedure by ports enables the control of charging policies usage restriction or band allocation etc separately by ports 4 3 2 Router Functions Static Routing OfficeServ 7100 configures the fixed routing table between each network interface to process the static routing In this case the routing table cannot b...

Page 74: ...route multicast packets into multicast groups and in order to construct the allocation tree efficiently at WAN by which is optimized in the environment where the data stream occur in many places Routing between VLAN Groups The communication between the VLAN groups through the routing is possible HTBQ Bandwidth on Demand BoD The queuing process is differentially performed according to the level tab...

Page 75: ...Z function This function is used for connecting the web server and mail server which are firewall protected LAN networks but need to be freely accessed from the outside to the subnet separated from the LAN network where the firewall blocking is not applied In this way the access from the outside can be more smoothly with the access control service through the firewall Port Forwarding This function...

Page 76: ...ines PPTP and Layer 2 Forwarding L2F which collects the strong points of PPTP and L2F That is it encapsulates a user PPP frame which is a Layer 2 frame in an additional message called L2TP and then transmits it to the device connected to the public network such as IP X 25 frame relay or Asynchronous Transmission Mode ATM 4 3 4 Data Applications Functions DHCP OfficeServ 7100 can assign the IP addr...

Page 77: ...et Web The user can configure and view the operation of the data server functional block by using the web browser SNMP SNMP agent collects and stores the device information according to the specification MIB installed and determined at each network devices The SNMP manager existing at the place separated from the agent manages the overall network by collecting the information on SNMP gent distribu...

Page 78: ...ification numbers beginning with the same digit such as extension number 1 or 12 or 1234567890 Individually Defined Mailboxes and Extensions Extensions and Mailboxes are separate and independent system resources A mailbox does not have to be defined in terms of an extension or an extension in terms of a mailbox in order for OfficeServ 7100 Voice Mail to associate them An Extension is used for rout...

Page 79: ...v 7100 Voice Mail enters the administrative password and selects a new operating mode for any or all ports The new operating mode can be programmed for the circumstances or the administrator can simply record a new company greeting which explains the circumstances to callers Recordable System Prompts Although the OfficeServ 7100 Voice Mail contains all the spoken prompts to provide an operational ...

Page 80: ...d for special applications Announce Hold Position If callers are allowed to hold for a busy extension the OfficeServ 7100 Voice Mail is able to intermittently inform the caller of their place in the queue Announce Hold Time If callers are allowed to hold for a busy extension the OfficeServ 7100 Voice Mail is able to intermittently inform the caller of the estimated hold time before being answered ...

Page 81: ... digit as the leading entry of a multi digit routing option For example in the menu processor 1 can be used to route a caller to the sales department and 103 to transfer the caller to a subscriber s extension 4 4 3 Access Manager The Access Manager empowers the Subscriber with control over how what when and where they wish to speak to their callers The Subscriber may prevent calls from ringing at ...

Page 82: ...calls answered by an associate at another internal extension it is not used to forward calls to an external telephone number To have calls connected an external number the subscriber use the Designated Location Service When calls are forwarded to another associate s extension a caller entering the forwarder s extension number will immediately hear Transferring to Called Party s Name Calls are bein...

Page 83: ...e subscriber s Designated Location A Designated Location can be an internal extension or an external telephone number It can be entered digit by digit or the subscriber can enter a Stored Telephone Number Index Digit representing the location of the appropriate number Whenever a subscriber sets his designated location to a number other than his extension number OfficeServ 7100 Voice Mail prompts H...

Page 84: ...ity schedule When enabled and the Subscriber is scheduled as unavailable callers are NOT transferred to the subscriber s extension Instead the OfficeServ 7100 Voice Mail immediately plays the subscriber s Night Greeting if recorded Night Personal Greeting This greeting plays to the caller anytime the subscriber is scheduled as unavailable based on the availability schedule If the subscriber is sch...

Page 85: ...ler anytime a subscriber rejects a screened transferred call from the OfficeServ 7100 Voice Mail The system administrator can authorize the Call Screening feature per subscriber Call Screening must be authorized to have a Call Screening Greeting Stored Telephone Numbers A subscriber can store up to five telephone numbers where they can usually be reached this simplifies the follow me feature as it...

Page 86: ...feature make sure that you are not violating any state or federal laws Some states require that the recorded party be notified STA is not responsible for any illegal use of this feature Auto Forward The Message Auto Forward allows messages left in one mailbox to be automatically forwarded to another mailbox if the message is not listened to The delay time before the message is forwarded is program...

Page 87: ...tem you may record conversations in progress Simply press a button to record the current conversation in your mailbox or any other mailbox An optional tone with a programmable delay may be played to callers during the recording process When calls are recorded any mailbox settings that would normally effect maximum message duration are ignored Call Record utilizes the conference feature The number ...

Page 88: ...ry large lists Extended Prompting With Extended Prompting set active OfficeServ 7100 Voice Mail offers all prompts for the menu the subscriber has accessed When Extended Prompting is not set active OfficeServ 7100 Voice Mail offers only the name of the menu the subscriber is accessing and the prompt For additional options press 0 External Number Notification When you have messages in your mailbox ...

Page 89: ...number of messages a mailbox will hold is 9 999 The maximum number of messages can be set for each mailbox Note This is a software setting Maximum number of messages is also influenced by the size of the storage media either Compact Flash or Hard Drive size number of subscribers maximum message length settings and the length of the actual messages recorded and left on the system Message Address Ve...

Page 90: ...rty and time Forwarding multiple copies allows the subscriber to record introductions for each destination mailbox Forwarded messages may be re forwarded with additional introductions using the same procedure Message Pause At any time while listening to your voice mail messages you can pause the playback Message Play Order Each mailbox may be set up to play messages in order of oldest first First ...

Page 91: ...t to a different destination This capability is particularly useful if the sender incorrectly addresses one copy of a message to several subscribers or if a change in events makes the message no longer relevant Message Rewind When listening to a message you may rewind 5 seconds This is useful if you are looking for a specific piece of information like a phone number Message Save You may save any m...

Page 92: ...lbox and access messages All mailbox functions are available to each subscriber Message playback is distributed The first subscriber logged on will hear the first message The second subscriber will first hear the second message and can access the first message after subscriber 1 is finished The mailbox continues to be available to receive new messages regardless of the number of subscribers logged...

Page 93: ...lbox Administration You may change settings for your mailbox any time you like Personalize the greeting that callers will hear your name password and notification options Private Confidential Messages A message can be marked Private A private message can not be forwarded to another subscriber If the recipient of the private message attempts to forward the message he is informed that the message is...

Page 94: ...scriber Workload Manager This allows a subscriber to group reminders by a Commitment Follow Up or Task in order to better organize the workload Their entire workload can be reviewed or a specific group Until Scheduling The Until Scheduling method is an easy way to schedule the termination of an OfficeServ 7100 Voice Mail service relative to the time the service is set active Most of the services i...

Page 95: ...ation is under password control to prevent unauthorized access Programming On Site Or Remote By logging in from a touch tone telephone the designated system administrator can perform routine activities by using the System Administration Special Menu These activities include recording custom system prompts Adding Deleting Modifying subscribers and switching scheduled modes of operation This makes r...

Page 96: ... and listens to the message This is a useful tool any time you need to collect specific information from a caller and do not have an available staff member to take the call directly The answers are then listened to so that a paper or electronic form could be filled out by the subscriber listening to the message Multiple Response Destinations Caller responses during a VoiceForm session can be route...

Page 97: ...ion with its response constitutes a Voice Query and a complete set of questions is a VoiceForm The responses generated during a dialogue are collected into one or more messages and delivered to designated transcription mailbox es The OfficeServ 7100 Voice Mail manages these messages in the same manner as any other voice message Designated recipients of these messages may review save and forward th...

Page 98: ...Web Management Database Backup The user can back up and restore the system database to a MMC card via Web Software Package Upload The user can update the software package via Web User Account Management The user ID can be added and deleted User IDs operate with a level Voice Call Management The user can program the call server features of OfficeServ 7100 system Voice Mail Management The user can p...

Page 99: ...GPL PHP License and OpenSSL license Component License Component License ARMboot GPL 2 0 pam_tacplus GPL 2 0 csmencaps GPL 2 0 at 3 1 8 GPL 2 0 mtd GPL 2 0 dhcpd GPL 2 0 linux GPL 2 0 ethtool GPL 2 0 busybox GPL 2 0 dhcpcd GPL 2 0 rp pppoe GPL 2 0 ppp GPL 2 0 iptables GPL 2 0 vsftpd GPL 2 0 Openswan GPL 2 0 termcap 2 0 8 GPL 2 0 pptpd GPL 2 0 scanlogd 2 2 6 GPL 2 0 Xl2tp GPL 2 0 ntp 4 2 2p2 GPL 2 0...

Page 100: ...ed from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is n...

Page 101: ...Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever pu...

Page 102: ...relink them with the library after making changes to the library and recompiling it And you must show them these terms so they know their rights We protect your rights with a two step method 1 we copyright the library and 2 we offer you this license which gives you legal permission to copy distribute and or modify the library To protect each distributor we want to make it very clear that there is ...

Page 103: ... notices that refer to this License so that they refer to the ordinary GNU General Public License version 2 instead of to this License If a newer version than version 2 of the ordinary GNU General Public License has appeared then you can specify that version instead if you wish Do not make any other change in these notices Once this change is made in a given copy it is irreversible for that copy s...

Page 104: ...lar circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is imp...

Page 105: ...E IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE PHP DEVELOPMENT TEAM OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEOR...

Page 106: ... of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic so...

Page 107: ...RI Basic Rate Interface BRM BRI Module BoD Bandwidth on Demand C CBQ Class Based Queuing CDR Call Detail Record CID Caller Identification CLI Command Line Interface CRC Cyclic Redundancy Code CSMA CD Carrier Sense Multiple Access Collision Detect CTI Computer Telephony Integration D DASL Digital Adaptor for Subscriber Loop DPIM Door Phone Interface Module DC Direct Current DHCP Dynamic Host Config...

Page 108: ...EMI Electro Magnetic Interference F FE Fast Ethernet FXS Foreign Exchange Station FXO Foreign Exchange Office G GK GateKeeper GND Ground H HDB3 High Density Bipolar of order 3 HDLC High level Data Link Control HSSI High Speed Serial Interface I IDS Intrusion Detection System IGMP Internet Group Management Protocol IMAP4 Internet Message Access Protocol version 4 IP Internet Protocol IPC Inter Proc...

Page 109: ...ing Pulse Detection N NAT Network Address Translation O OSPF Open Shortest Path First P PC Personal Computer PCM Pulse Code Modulation PFT Power Fail Transfer PIM SM Protocol Independent Multicast Sparse Mode PoE Power over Ethernet POP3 Post Office Protocol 3 PPP Point to Point Protocol PPPoE PPP over Ethernet PPS Pulse Per Second PPTP Point to Point Tunneling Protocol PRI Primary Rate Interface ...

Page 110: ...ng Transfer Point SMTP Simple Mail Transfer Protocol SONET Synchronous Optical Network SWM Ethernet Switch Module T TAPI Telephony Application Programming Interface TEPRI T1 E1 Primary Rate Interface ToS Type of Service TRK Trunk TRM TRK Module TTS Text To Speech U UA User Agent UART Universal Asynchronous Receiver and Transmitter UDP User Datagram Protocol UMS Unified Messaging Service UNI Univer...

Page 111: ...v 7100 System Description SAMSUNG Electronics Co Ltd V W WAN Wide Area Network WBS Wireless Base Station WIM WAN Interface Module WIP Wireless IP Phone WLAN Wireless Local Area Network WLI Wireless LAN Interface ...

Page 112: ...Ошибка Используйте вкладку Главная для применения 제목 8 к тексту который должен здесь отображаться VI SAMSUNG Electronics Co Ltd This page is intentionally left blank ...

Page 113: ...mmercial wastes for disposal EEE Yönetmeliğine Uygundur This EEE is compliant with RoHS BATTERY SYMBOL INFORMATION Correct disposal of batteries in this product Applicable in the European Union and other European countries with separate battery return systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household ...

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