Samsung ML-2525W series User Manual Download

Page: 73 / 91

Troubleshooting

_ 35

The machine
prints, but the
text is wrong,
garbled, or
incomplete.

The machine
cable is loose or
defective.

Disconnect the machine cable and
reconnect. Try a print job that you
have already printed successfully.
If possible, attach the cable and
the machine to another computer
that you know works and try a print
job. Finally, try a new machine
cable.

The wrong
printer driver was
selected.

Check the application’s printer
selection menu to ensure that your
machine is selected.

The software
application is
malfunctioning.

Try printing a job from another
application.

The operating
system is
malfunctioning.

Exit Windows and reboot the
computer. Turn the machine off
and back on again.

If you are in a
DOS
environment, the
font setting for
your machine
may be set
incorrectly.

See "Changing font setting" on
page 10.

Pages print, but
they are blank.

The toner
cartridge is
defective or out
of toner.

Redistribute the toner, if
necessary.
If necessary, replace the toner
cartridge.

The file may
have blank
pages.

Check the file to ensure that it
does not contain blank pages.

Some parts, such
as the controller
or the board,
may be
defective.

Contact a service representative.

The machine
does not print
PDF file
correctly. Some
parts of
graphics, text,
or illustrations
are missing.

Incompatibility
between the PDF
file and the
Acrobat
products.

Printing the PDF file as an image
may enable the file to print. Turn
on

Print As Image

from the

Acrobat printing options.

It will take longer to print
when you print a PDF file as
an image.

CONDITION

POSSIBLE

CAUSE

SUGGESTED SOLUTIONS

The print
quality of
photos is not
good. Images
are not clear.

The resolution of
the photo is very
low.

Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.

Before printing,
the machine
emits vapor
near the output
tray.

Using damp
paper can cause
vapor during
printing.

This is not a problem. Just keep
printing.

The machine
does not print
special- sized
paper, such as
billing paper.

Paper size and
paper size
setting do not
match.

Set the correct paper size in the

Edit...

in the

Paper

tab in the

Printing Preferences

. (See

"Opening printing preferences" on
page 17.)

CONDITION

POSSIBLE

CAUSE

SUGGESTED SOLUTIONS

Summary of Contents for ML-2525W series

Page 1: ...ML 2525W Series Mono Laser Printer User s Guide imagine the possibilities Thank you for purchasing a Samsung product ...

Page 2: ... use of this user s guide Samsung and Samsung logo are trademarks of Samsung Electronics Co Ltd Microsoft Windows Windows Vista Windows 7 and Windows 2008 Server R2 are either registered trademarks or trademarks of Microsoft Corporation TrueType LaserWriter and Macintosh are trademarks of Apple Computer Inc All other brand or product names are trademarks of their respective companies or organizati...

Page 3: ...ntosh Linux 28 Installing USB connected machine s driver Windows Macintosh Linux 31 Sharing your machine locally Windows Macintosh NETWORK SETUP 33 33 Network environment 33 Introducing useful network programs SyncThru Web Service SyncThru Web Admin Service SetIP 33 Using a wired network Printing network configuration report Setting IP address Network parameter setting Restoring factory default se...

Page 4: ...address Configuring the machine s wireless network 46 Resetting factory default values Resetting the printer to factory default settings Windows Resetting the printer to factory default settings Macintosh Network parameter setting 46 Completing the Installation BASIC SETUP 47 47 Altitude adjustment 47 Setting the default tray and paper In the computer 47 Using power saving feature 48 Changing font...

Page 5: ...nting Printing from applications Printing files Configuring printer properties MANAGEMENT TOOLS 62 62 Introducing useful management tools 62 Using SyncThru Web Service To access SyncThru Web Service SyncThru Web Service overview E mail notification setup Setting the contact information 63 Using the Smart Panel program Understanding Smart Panel Changing the Smart Panel Program Settings 63 Using the...

Page 6: ...r problems Paper feeding problems Printing problems Printing quality problems Common Windows problems Common Linux problems Common Macintosh problems SUPPLIES 78 78 How to purchase 78 Available supplies 78 Available maintenance parts 78 Replacing the toner cartridge SPECIFICATIONS 80 80 Hardware specifications 80 Environmental specifications 81 Electrical specifications 82 Print media specificatio...

Page 7: ...NT Warning Warning Hazards or unsafe practices that may result in severe personal injury or death Caution Hazards or unsafe practices that may result in minor personal injury or property damage Do not attempt Do not disassemble Do not touch Unplug the power cord from the wall socket Make sure the machine is grounded to prevent electric shock Call the service center for help Follow directions expli...

Page 8: ...owed unplug the machine from all interface connections and request assistance from qualified service personnel Ź Otherwise this could result in electric shock or fire If the machine exhibits a sudden and distinct change in performance unplug the machine from all interface connections and request assistance from qualified service personnel Ź Otherwise this could result in electric shock or fire Do ...

Page 9: ...ical utility company Do not overload wall outlets and extension cords Ź This can diminish performance and could result in electric shock or fire Use only No 26 AWGa or larger telephone line cord if necessary Ź Otherwise it can cause damage to the machine a AWG American Wire Gauge Use the power cord supplied with your machine for safe operation If you are using a cord which is longer than 2 meters ...

Page 10: ...ice technician Do not disassemble the toner cartridge Ź Toner dust can be dangerous to humans When storing supplies such as toner cartridges keep them away from children Ź Toner dust can be dangerous to humans Do not burn any of the supplies such as toner cartridge or fuser unit Ź It can cause an explosion or fire Using recycled supplies such as toner can cause damage to the machine Ź In case of d...

Page 11: ...ion user maintenance or prescribed service condition WARNING Never operate or service the printer with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons OZONE SAFETY RECYCLING During normal ope...

Page 12: ...n a circuit different from that to which the receiver is connected Consult the dealer or experienced radio TV technician for help Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emiss...

Page 13: ...ived including interference that may cause undesired operation of the device Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service FCC Statement for Wireless LAN use While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1...

Page 14: ...d compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 To assist in the use and application of terminal equipment which complies with this standard the European Telecommunication Standards Institute ETSI has issued an advisory document EG 201 121 which cont...

Page 15: ... wireless Ethernet and Bluetooth communication devices are examples of devices that provide wireless communication In environments where the risk of interference to other devices or services is harmful or perceived as harmful the option to use a wireless device may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireles...

Page 16: ...e removed If this package is used in a product Eric Young should be given attribution as the author of the parts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met...

Page 17: ...Regulatory information_ 13 CHINA ONLY ...

Page 18: ...erms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers to printer or MFP The following table offers the conventions of this guide CONVENTION DESCRIPTION EXAMPLE Bold For texts on the display or button names on the machine Cancel Note Provides additional information or detailed specification of the machi...

Page 19: ...placing supplies Network Website If you have network model you can set the network environment from your computer using network managing programs such as SetIP SyncThru Web Admin Service etc This Website will be convenient for network administrators who need to manage many machines simultaneously You can download the SyncThru Web Admin Service on http solution samsungprinter com SetIP program is p...

Page 20: ...ocuments with words such as Confidential See Using watermarks on page 19 Print Posters The text and pictures of each page of your document are magnified and printed across the sheet of paper and can then be taped together to form a poster See Printing posters on page 18 You can use preprinted forms and letterhead with plain paper See Using overlay on page 20 To save paper you can print multiple pa...

Page 21: ...r document needs from printing to more advanced networking solutions for your business Features by model include Ɣ Included FEATURES ML 2525W SERIES Hi Speed USB 2 0 Ɣ Network Interface Ethernet 10 100 BaseTX wired LAN Ɣ Network Interface 802 11b g wireeless LAN Ɣ Duplex 2 sided printing Manual Ɣ ...

Page 22: ...verview Control panel overview Understanding the control panel MACHINE OVERVIEW Front view This illustration may differ from your machine depending on its model 1 Document output tray 6 Manual feeder 2 Control panel 7 Manual feeder guide 3 Front cover handle 8 Output support 4 Front cover 9 Toner cartridge 5 Tray 1 ...

Page 23: ...Introduction_ 19 Rear view 1 Rear cover 3 USB port 2 Network Port 4 Power receptacle ...

Page 24: ... 2 Online Error Shows the status of your machine See LEDs on page 21 3 Demo print Prints a demo page See Buttons on page 21 4 Cancel Stops an operation at any time and there are more functions See Understanding the control panel on page 21 5 Power You can turn the power on and off with this button See Understanding the control panel on page 21 ...

Page 25: ...e average capacity of print outs and is designed pursuant to ISO IEC 19752 The number of pages may be affected by operating environment printing interval graphics media type and media size Some amount of toner may remain in the cartridge even when red LED turned on and the printer stops printing Blinking A minor error has occurred and the machine is waiting for the error to be cleared When the pro...

Page 26: ...ower button This button must be used to turn the machine on off Turning on the machine 1 Plug in the power cord 2 Press power on the control panel If you want to turn the power off press and hold this button for 1 second ...

Page 27: ...rely 4 Install the toner cartridge 5 Load paper See Loading paper in the tray on page 12 6 Make sure that all cables are connected to the machine 7 Turn the machine on See Turning on the machine on page 22 This equipment will be inoperable when mains power fails PRINTING A DEMO PAGE Print a demo page to make sure that the machine is operating correctly To print a demo page In ready mode press and ...

Page 28: ...gram allows you to set up printer s other options from your computer desktop SetIP Use this program to set your machine s TCP IP addresses OPERATING SYSTEM REQUIREMENT RECOMMENDED CPU RAM FREE HDD SPACE Windows 2000 Pentium II 400 MHz Pentium III 933 MHz 64 MB 128 MB 600 MB Windows XP Pentium III 933 MHz Pentium IV 1 GHz 128 MB 256 MB 1 5 GB Windows Server 2003 Pentium III 933 MHz Pentium IV 1 GHz...

Page 29: ... a wireless network to connect to the machine with USB cable See Setting a wireless network with USB cable on page 2 The Advanced Installation has two options Custom Installation and Install Software Only The Custom Installation allows you to select the machine s connection and choose individual component to install The Install Software Only allows you to install the supplied softwares such as Sma...

Page 30: ...l 9 When the message which warns that all applications will close on your computer appears click Continue 10 After the installation is finished click Quit 11 Open the Applications folder Utilities Print Setup Utility For Mac OS X 10 5 10 6 open the Applications folder System Preferences and click Print Fax 12 Click Add on the Printer List For Mac OS X 10 5 10 6 click the icon a display window will...

Page 31: ...connected to your computer and powered on b When the Administrator Login window appears type in root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your system administrator c Click the icon at the bottom of the desktop When the Terminal screen appears type in root localhost root cd opt Samsung m...

Page 32: ... share and select Connect 6 If a set up complete message appears click OK 7 Open the file you want to print and start printing Macintosh The following steps are for Mac OS X 10 5 10 6 Refer to Mac Help for other OS versions Setting up a host computer 1 Install your printer driver See Macintosh on page 26 2 Open the Applications folder System Preferences and click Print Fax 3 Select the printer to ...

Page 33: ...tIP This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP IP protocol See IP setting using SetIP Program Windows on page 30 IP setting using SetIP Program Macintosh on page 30 or IP setting using SetIP Program Linux on page 31 TCP IPv6 is not supported by this program USING A WIRED NETWORK You must set up the network protocols on...

Page 34: ...Turned on the machine 3 From the Windows Start menu select All Programs Samsung Printers SetIP SetIP 4 Click on the icon third from left in the SetIP window to open the TCP IP configuration window 5 Enter the machine s new information into the configuration window as follows In a corporate intranet you may need to have this information assigned by a network manager before proceeding MAC Address Fi...

Page 35: ... as Internet Explorer Safari or Firefox and enter your machine s new IP address in the browser window For example 2 When the SyncThru Web Service window opens click Network Settings 3 Click Reset Then click Clear for network 4 Turn off and restart machine to apply settings INSTALLING NETWORK CONNECTED MACHINE S DRIVER Windows You can set up the machine driver follow the steps below This is recomme...

Page 36: ...er does not work properly follow the steps below to repair or reinstall the driver a Make sure that the machine is connected to your machine and powered on b From the Start menu select Programs or All Programs Samsung Printers your printer driver name Maintenance c Select the option as you wish follow the instruction on the window Macintosh 1 Make sure that the machine is connected to your network...

Page 37: ...s to not be working set all the network setting to the factory defaults and try again See Restoring factory default settings on page 31 To use the IPv6 network environment follow the next procedure to use the IPv6 address The machine is provided with IPv6 feature on 1 Connect your machine to the network with a network cable 2 Turn on the machine 3 Print a Network Configuration Report from the mach...

Page 38: ...he list of machines are displayed simply select your machine s IPv6 address Using SyncThru Web Service 1 Start a web browser such as Internet Explorer that supports IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Stateful Address Manual Address from Network Configuration Report 3 Enter the IPv6 addresses ex http FE80 215 99FF FE66 7701 Address must ...

Page 39: ...rator to set this address for you Wireless network name and Network Key Wireless networks require higher security so when an Access Point is first set up a network name SSID the type of security used and a Network Key are created for the network Locate this information before proceeding with the machine installation After choosing your configuration follow the simple directions for your computer o...

Page 40: ...ication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key which can access the network Encryption Select the encryption None WEP64 WEP128 Network Key Enter the encryption network key value Confirm Network Key Confirm the encryption ne...

Page 41: ...er based on WPA Pre Shared Key This uses a shared secret key generally called Pre Shared Key passphrase which is manually configured on the access point and each of its clients Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES Network Key Enter the encryption network key value Confirm Network Key Confirm the encryption network key value WEP Key Index It is enabled when WEP is se...

Page 42: ...ot used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key which can access the network Encryption Select the encryption None WEP64 WEP128 Network Key Enter the encryption network key value Confirm Network Key Confirm the encryption network key value WEP Key Index It is enabled when WEP is set for Encry...

Page 43: ...r Encryption after selecting Open System or Shared Key Enter the WEP key After setting in Advanced Setting go to the step 9 16 The wireless network security window appears The window may differ according to its security mode WEP or WPA In case of WEP Select Open System or Shared Key for the authentication and enter WEP security key Click Next WEP Wired Equivalent Privacy is a security protocol pre...

Page 44: ...your machine Wireless network printer your machine Network cable Setting IP address Firstly you have to set up an IP address for network printing and managements In most cases a new IP address will be automatically assigned by a DHCP Dynamic Host Configuration Protocol server located on the network In a few situations the IP address must be set manually This is called a static IP and is often requ...

Page 45: ...o the configuration window as follows In a corporate intranet you may need to have this information assigned by a network manager before proceeding MAC Address Find the machine s MAC address from the Network Configuration Report and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 IP Address Enter a new IP address for your printer For example if your computer s IP add...

Page 46: ...o the printer using the special network cable follow these instructions to reset the printer to the factory defaults Resetting the printer to factory default settings Windows 1 Connect the special network cable between the printer and the PC 2 Open a browser such as Internet Explorer and enter the IP address of the printer The printer s SyncThru Web Service page will open 3 Select Network Settings...

Page 47: ...For Windows 7 select Control Panel Hardware and Sound Devices and Printers For Windows Server 2008 R2 select Control Panel Hardware Devices and Printers 3 Right click your machine 4 For Windows XP 2003 2008 Vista press Printing Preferences For Windows 7 and Windows Server 2008 R2 from context menus select the Printing Preferences If Printing Preferences item has Ź mark you can select other printer...

Page 48: ...he Smart Panel icon on the Windows task bar or Notification Area in Linux You can also click Smart Panel on the status bar in Mac OS X Or if you are a Windows user you can launch it from the Start menu select Programs or All Programs Samsung Printers your printer driver name Smart Panel 3 Click Printer Setting 4 Click Emulation 5 Confirm if PCL is selected in Emulation Setting 6 Click Setting 7 Se...

Page 49: ...e paper Some print media may meet all of the guidelines in this section and still not produce satisfactory results This may be the result of improper handling unacceptable temperature and humidity levels or other variables over which cannot be controlled Before purchasing large quantities of print media ensure that it meets the requirements specified in this user s guide Using print media that doe...

Page 50: ...before loading papers 3 And place paper with the side you want to print facing down 4 Squeeze the manual tray paper guides and adjust them to the width of the paper Do not force them too much or the paper will bent resulting in a paper jam or skew Do not push the paper width guide too far causing the media to warp If you do not adjust the paper width guide it may cause paper jams Do not use a pape...

Page 51: ...e paper type For example if you want to use a label set the paper type to Label 6 Select Manual Feeder in paper source then press OK 7 Start printing in application If you are printing multiple pages load the next sheet after the first page prints out and press the cancel button Repeat this step for every page to be printed PRINTING ON SPECIAL MEDIA The table below shows the available special medi...

Page 52: ...st print quality position margins no closer than 15 mm from the edges of the envelope Avoid printing over the area where the envelope s seams meet Transparency To avoid damaging the machine use only transparencies designed for use in laser printers Transparencies used in the machine must be able to withstand machine s fusing temperature Place them on a flat surface after removing them from the mac...

Page 53: ...e sealed in a moisture proof wrapping to prevent changes during storage Before you load letterhead preprinted paper verify that the ink on the paper is dry During the fusing process wet ink can come off preprinted paper reducing print quality Photo Make sure not to use the inkjet photo paper with this machine It could cause damage to the machine Glossy Load one paper to the manual tray at a time g...

Page 54: ...s for printing a document may vary depending on the application you use Your Printing Preferences window that appears in this user s guide may differ depending on the machine in use However the composition of the Printing Preferences window is similar Check the operating system s that are compatible with your machine Refer to the OS compatibility section of Printer Specifications See System requir...

Page 55: ... mark you can select other printer drivers connected with selected printer 4 From the Document menu select Cancel You can also access this window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing on the control panel OPENING PRINTING PREFERENCES You can preview the settings you selected on the upper right of the Printing Preferences ...

Page 56: ...ogether to form one poster size document 1 To change the print settings from your software application access Printing Preferences See Opening printing preferences on page 17 2 Click the Basic tab select Poster Printing in the Type drop down list 3 Select the page layout you want Specification of the page layout Poster 2x2 Document will be enlarged and be divided into 4 pages Poster 3x3 Document w...

Page 57: ...egardless of the document size This can be useful when you want to check fine details on a small document 1 To change the print settings from your software application access Printing Preferences See Opening printing preferences on page 17 2 Click the Paper tab 3 Select the paper size you want from the Fit to Page 4 Select the Size Source and Type in Paper Options 5 Click OK or Print until you exi...

Page 58: ... file is not printed Instead it is stored on your computer hard disk drive The overlay document size must be the same as the document you print with the overlay Do not create an overlay with a watermark Using a page overlay After an overlay has been created it is ready to be printed with your document To print an overlay with a document 1 Create or open the document you want to print 2 To change t...

Page 59: ...on each tab 6 Click OK If you want to change the settings for each print job change it in Printing Preferences SETTING YOUR MACHINE AS A DEFAULT MACHINE 1 Click the Windows Start menu 2 For Windows 2000 select Settings Printers For Windows XP 2003 select Printers and Faxes For Windows 2008 Vista select Control Panel Hardware and Sound Printers For Windows 7 select Control Panel Hardware and Sound ...

Page 60: ...higher setting also may increase the time it takes to print a document Paper Set Paper Type to correspond to the paper loaded in the tray from which you want to print This will let you get the best quality printout If you load a different type of print material select the corresponding paper type Printer Settings Printer Settings tab provides Toner Save Mode option Select Printer Settings from the...

Page 61: ...ars When you type only lpr and press Enter the Select file s to print window appears first Just select any files you want to print and click Open 2 In the LPR GUI window select your machine from the list and change the print job properties 3 Click OK to start printing Configuring printer properties Using the Printer Properties window provided by the Printers configuration you can change the variou...

Page 62: ...about your machine You can check things such as the machine s IP address remaining amount of toner ethernet information firmware version and so on You can also print reports such as an error report and so on Machine Settings tab This tab allows you to set options provided by your machine Network Settings tab This tab allows you to view and change the network environment You can set things such as ...

Page 63: ...esponding Smart Panel Right click in Windows or Linux or click in Mac OS X the Smart Panel icon and select your machine The Smart Panel window and its contents shown in this user s guide may differ depending on the machine or operating system in use The Smart Panel program displays the current status of the machine the estimated level of toner remaining in the toner cartridge s and various other t...

Page 64: ...control buttons are as follows Refresh Renews the available machines list Add Printer Allows you to add a new machines Remove Printer Removes the selected machine Set as Default Sets the current selected machine as a default machine Stop Start Stops starts the machine Test Allows you to print a test page to ensure the machine is working properly Properties Allows you to view and change the printer...

Page 65: ...h port and release a port that is stalled in a busy state when its owner has terminated the job for any reason Refresh Renews the available ports list Release port Releases the selected port 1 Switches to Ports configuration 2 Shows all of the available ports 3 Shows the port type device connected to the port and status ...

Page 66: ...an discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use cloth or tissue dampened with water to clean it If you use a vacuum cleaner toner blows in the air and might be harmful to you Cleaning the outside Clean the machine cabinet with a soft lint free cloth Dampen the cloth slightly with water but be careful not to let any water dr...

Page 67: ...alled in the machine Do not store consumables in Temperature greater than 40 C 104 F Humidity range less than 20 nor not greater than 80 An environment with extreme changes in humidity or temperature Direct sunlight or room light Dusty places A car for a long period of time An environment where corrosive gases are present An environment with salty air Handling instructions Do not touch the surface...

Page 68: ...ghly roll the cartridge five or six times to distribute the toner evenly inside the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Do not touch the green underside of the toner cartridge Use the handle on the cartridge to avoid touching this area 4 Hold the toner cartridge by the handle and slowly insert the ca...

Page 69: ...r jams you must open and close the front cover To avoid tearing the paper pull the jammed paper out slowly and gently Follow the instructions in the following sections to clear the jam In tray Click this link to open an animation about clearing a jam 1 Open and close the front cover The jammed paper is automatically ejected from the machine If the paper does not exit go to the next step 2 Pull out...

Page 70: ... paper go to next step 2 Gently pull the paper out of the output tray If you do not see the jammed paper or if there is any resistance when you pull stop and go to the next step 3 Open the rear cover 4 Pull the pressure levers down and remove the paper Return the pressure levers to their original position If you do not see the jammed paper go to next step 5 Pull the fuser cover levers down and rem...

Page 71: ...s may cause some paper to stick together Multiple sheets of paper do not feed Different types of paper may be stacked in the tray Load paper of only one type size and weight Paper does not feed into the machine Remove any obstructions from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Remove excess pape...

Page 72: ...Installing USB connected machine s driver on page 24 Installing network connected machine s driver on page 31 The machine is malfunctioning Check the LEDs on the control panel to see if the machine is indicating a system error Contact a service representative Checking an error message is also possible from the Smart Panel on your computer The machine does not print The document size is so big that...

Page 73: ...eck the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF file correctly Some parts of graphics text or illustrations are missing Incompatibility between the PDF file and the Acrobat products Printing the PDF file as an image may enable the file to print Turn on Print A...

Page 74: ...rinting preferences on page 17 If these steps do not correct the problem contact a service representative A a B b C c A a B b C c A a B b C c A a B b C c A a B b C c A a B b C A a B b C A a B b C A a B b C A a B b C White Spots If white spots appear on the page The paper is too rough and a lot of dirt from a paper falls to the inner devices within the machine so the transfer roller may be dirty Cl...

Page 75: ... tray CONDITION SUGGESTED SOLUTIONS A A a B b C A a B b C A a B b C A a B b C A a B b C c Wrinkles or creases Ensure that the paper is loaded properly Check the paper type and quality See Print media specifications on page 44 Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Back of printouts are dirty Check for leaking toner Clean the inside of the machine See C...

Page 76: ...k the connection and or whether an error has occurred CONDITION SUGGESTED SOLUTIONS A a B b C A a B b C A a B b C A a B b C A a B b C CONDITION SUGGESTED SOLUTIONS The machine does not print Check if the printer driver is installed in your system Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines Make sure that...

Page 77: ...It will take longer to print when you print a PDF file as an image The document has printed but the print job has not disappeared from the spooler in Mac OS X 10 3 2 Update your Mac OS to OS Mac OS X 10 3 3 or higher Some letters are not displayed normally during the Cover page printing Mac OS cannot create the font during the Cover page printing The English alphabet and numbers are displayed norm...

Page 78: ...ndition the following parts will need to be replaced after printing the specified number of pages or when the life span of each item has expired To purchase maintenance parts contact the source where you bought the machine Replacing maintenance parts can be performed only by an authorized service provider dealer or the retailer where you bought the machine The warranty does not cover the replaceme...

Page 79: ...he helpful pictures on the cartridge wrapping paper 6 Slowly shake the cartridge five or six times to distribute the toner evenly inside the cartridge It will assure maximum copies per cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Do not touch the green underside of the toner cartridge Use the handle on the ca...

Page 80: ...VIRONMENTAL SPECIFICATIONS ITEM DESCRIPTION Dimension Height 197 mm 7 76 inches Depth 389 mm 15 31 inches Width 360 mm 14 17 inches Weight Machine with consumables 7 30 Kg 16 09 lbs Package weight Paper 1 23 Kg 2 70 lbs Plastic 0 19 Kg 0 42 lbs ITEM DESCRIPTION Noise Levela a Sound Pressure Level ISO 7779 Configuration tested machine basic installation A4 paper simplex printing Ready mode 26 dB A ...

Page 81: ...evice and void the product warranty ITEM DESCRIPTION Power ratinga a See the rating label on the machine for the correct voltage frequency hertz and type of current for your machine 110 volt models AC 110 127 V 220 volt models AC 220 240 V Power consumption Average operating mode Less than 360 W Ready mode Less than 60 W Power save mode Less than 8 W Power off mode Less than 0 8 W ...

Page 82: ...sheet stacking Envelope No 10 105 x 241 mm 4 12 x 9 50 inches Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x 229 mm 6 38 x 9 02 inches Envelope C6 114 x 162 mm 4 49 x 6 38 inches Thick paper Refer to the Plain paper section Refer to the Plain paper section 90 g m2 24 lb bond 90 g m2 24 lb bond 1 sheet stacking Thin paper Refer to the Plain paper section Refer to the Plain paper sect...

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Page 84: ... 10 800 500 55 500 TAIWAN 0800 329 999 www samsung com tw THAILAND 1800 29 3232 02 689 3232 www samsung com th TRINIDAD TOBAGO 1 800 SAMSUNG 726 7864 www samsung com latin TURKEY 444 77 11 www samsung com tr U A E 800 SAMSUNG 726 7864 8000 4726 www samsung com ae U K 0845 SAMSUNG 726 7864 www samsung com uk U S A 1 800 SAMSUNG 7267864 www samsung com us UKRAINE 8 800 502 0000 www samsung ua www sa...

Page 85: ...g systems running on them The BOOTP servers assign the IP address from a pool of addresses to each client BOOTP enables diskless workstation computers to obtain an IP address prior to loading any advanced operating system CCD Charge Coupled Device CCD is a hardware which enables the scan job CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine C...

Page 86: ...e physical layer and frame formats and protocols for the media access control MAC data link layer of the OSI model Ethernet is mostly standardized as IEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of protocols developed by Apple Computer for computer networking It was included in the original Macintosh 1984 and is now deprecated...

Page 87: ...phone calls A T out of ITU T indicates telecommunication ITU T No 1 chart Standardized test chart published by ITU T for document facsimile transmissions JBIG Joint Bi level Image Experts Group JBIG is an image compression standard with no loss of accuracy or quality which was designed for compression of binary images particularly for faxes but can also be used on other images JPEG Joint Photograp...

Page 88: ... in an interpreter to generate an image Printer Driver A program used to send commands and transfer data from the computer to the printer Print Media The media like paper envelopes labels and transparencies which can be used on a printer a scanner a fax or a copier PPM Pages Per Minute PPM is a method of measurement for determining how fast a printer works meaning the number of pages a printer can...

Page 89: ...of a UNC path is servername sharename Additional directory URL Uniform Resource Locator URL is the global address of documents and resources on the Internet The first part of the address indicates what protocol to use the second part specifies the IP address or the domain name where the resource is located USB Universal Serial Bus USB is a standard that was developed by the USB Implementers Forum ...

Page 90: ...78 manual tray loading 51 tips on using 51 using special media 51 N network driver installation Linux 37 Macintosh 36 Windows 35 installing environment 33 54 IPv6 configuration 37 SetIP program 34 35 44 45 using a wired network 33 39 N up printing Macintosh 60 Windows 56 O output support 53 overlay printing create 58 delete 58 print 58 P placing a machine 27 adjusting the altitude 47 spacing 27 po...

Page 91: ...timated life 67 handling instructions 67 non Samsung and refilled 67 redistributing toner 68 78 storing 67 tray adjusting the width and length 49 changing the tray size 49 loading paper in manual tray 51 turning on the machine 26 U understanding the control panel 25 cancel button 25 USB cable driver installation 28 using help 56 using overlay in windows 58 using watermarks in windows 57 W watermar...

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