Troubleshooting
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1.
Open the front cover and pull the toner cartridge out, lightly pushing it
down.
2.
Remove the jammed paper by gently pulling it straight out.
3.
Replace the toner cartridge and close the front cover. Printing
automatically resumes.
In exit area
Click this link to open an animation about clearing a jam.
1.
Open and close the front cover. The jammed paper is automatically
ejected from the machine.
If you do not see the jammed paper, go to next step.
2.
Gently pull the paper out of the output tray.
If you do not see the jammed paper or if there is any resistance when
you pull, stop and go to the next step.
3.
Open the rear cover.
4.
Pull the pressure levers down and remove the paper.
Return the pressure levers to their original position.
If you do not see the jammed paper, go to next step.
5.
Pull the fuser cover levers down and remove the paper.
Return the fuser cover levers to their original position.
The fuser area is hot. Take care when removing paper from the
machine.
6.
Close the rear cover.
7.
Open and close front cover, printing automatically resumes.
1
Pressure lever
