69
Troubleshooting
Retrieving the CM’s MAC Address
Retrieving the CM’s MAC Address using the AP CLI
1.
Collect the following:
•
An administrative computer
•
An Ethernet cable
•
A Telnet or SSH (secure shell) client program
2.
Connect one end of the Ethernet cable to the administrative computer’s Ethernet port,
and then connect the other end to the CMAP’s Ethernet port.
3.
Change the administrative computer’s IP address to the same subnet as the CMAP.
The AP’s default IP address is
192.168.100.2
.
4.
Start the Telnet or SSH client program on the administrative computer.
5.
Log onto to the AP via Telnet or SSH using the following logon details:
•
User names:
super
•
Password:
sp-admin
6.
When command prompt appears, enter the following command:
get cm supportinfo
### Basic Info ###
MAC Address: C0 xx xx xx xx xx
Software Version:
V92006
WAN IP Address: 10.225.xxx.xxx
The command prompt displays the CM’s MAC address.
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