Royal ts1200mw, User Manual

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TS1200MW User’s Guide 100
Error Messages
Error Messages
Error messages may appear on the clerk screen when you are performing
various functions or to alert you about a machine condition. These errors
consist of an error code number and message.
Many messages are easy to understand and self-explanatory. Some error
messages may occur in more than one situation. Listed below are some of
the common messages you might see when operating the register.
Remember, these are just some of the error messages that may appear.
Note
When any error message occurs, you must acknowledge and clear the
message from the screen by pressing the
Return key.
Table 9 Common error codes
Error Message Why did it happen? What to do
E001 Invalid Entry Can occur in Program,
Register and X/Z modes if
you enter too many digits, too
few digits, or a value that is
out of range for a particular
function. Try reentering the value. Screen
prompts alert you to the number of
digits allowed. If problem persists,
verify the minimum or maximum
allowable digits for the specific
function you are trying to perform.
E002 Wrong Key Means the wrong key was
pressed when performing a
specific function. Can occur in
Program, Register and X/Z
modes. The Clerk display prompts you
when you are performing certain
functions for the information that
needs to be entered. If needed, see
other sections in this manual for
the proper key sequences.
E063 Sales
Transaction did not
end Occurs anytime a transaction
in register mode did not
finalize or end and the control
lock key was changed to
another position. Return control lock key to register
mode and complete the sale with
the method of payment, such as
cash, check, charge, and so on.
Then change the key position to
another mode as needed.
E111 Invalid Table
Number Indicates that a table number
was entered that is not in the
range of 1 – 50. Reenter the table number using
numbers from 1 – 50.