TS1200MW User’s Guide 98
The Cash Register Does Not Work at All
3
Press the
Arrow Down
key to select EJ Report (full). Press
Enter
. Follow
the instructions on the screen.
4
Do one of the following:
• Press
Print Report
to print the report and clear the Electronic Memory.
• Press
Clear Report
to clear the Electronic Memory without printing.
The Electronic Journal memory is reset and all information stored in the
memory is erased. A verification appears on the screen that the
Electronic Journal reset and the memory is cleared.
The Cash Register Does Not Work at All
1
Be sure the cash register is plugged into a working electrical outlet and
no other electrical device is using the same power source. Another
electrical motor on the same circuit can keep the cash register from
working properly.
• Perform a Partial Reset. See Performing a Partial Reset on page 99.
• As a last resort, perform a Master Reset. See Performing a Master Reset
on page 99.
2
If needed, contact the Royal Customer Support hotline at
1-800-272-6229 for additional help.
Opening the Cash Drawer When There is no Power
If there is no power and you need to open the cash drawer, follow these
instructions.
To open the cash drawer when there is no power
Insert the key labeled 777 and turn it to the left. The cash drawer opens.
- or -
1
With both hands on the cash
drawer, carefully tip the
front of the register up.
Underneath the cash
register, toward the back of
the register, you see a small
lever.
2
Push the lever in the only
direction it will move. The
cash drawer opens.
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