17
ERROR CODE
Solution
Error 1: Dust bin removed.
The device was started without a dust bin. Reattach the dust bin and start the device again.
Error 2: Top sensor may be blocked. Please check.
The top radar sensor has been blocked or the device was placed in an outdoor area.
Remove the blockage from the top radar or move the device into an indoor area.
Error 3: Clean the bottom sensor and restart in new position.
The cliff sensor has been obstructed or placed on non-level ground. Wipe the window of the
cliff sensor with a soft, dry cloth or move the device to level ground, then restart the device.
Error 4: Clean the front sensor and restart in new position.
Error 5: Clean the right-side sensor and restart in new position.
The TOF wall sensor is dirty or has become obstructed. Wipe the TOF wall sensor with a soft,
dry cloth.
Error 6: Bumper may be stuck. Please check.
The edge or bumper sensor is stuck. Move the front bumper left and right to ensure there’s
no jam.
Error 7: Please clean the dust bin an d filters.
Dust Bin is full, or filter has been blocked. Clean the dust bin and filter or replace the filter.
Error 8: The dust bin out. Please clean the filter gently.
Clean the dust bin and filter or replace the filter.
TROUBLESHOOTING GUIDE
The front optical detection sensor is dirty or has been blocked. Wipe the sensor with a soft
dry cloth
.
