WARRANTY – 1 YEAR LIMITED WARRANTY
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The 1-Year Limited Warranty applies to purchases made from authorized retailers of WiiRobot Co Limited (ROVE). Warranty coverage applies to
the original owner and to the original product only and is not transferable. ROVE warrants that the unit shall be free from defects in material and
workmanship for a period of 1 year from the date of purchase when it is used under normal household conditions and maintained according to
the requirements outlined in this instruction manual, subject to the following conditions and exclusions.
What is covered in my warranty?
1. The original unit and/or non-wearable components deemed defective, in ROVE ’s sole discretion, will be repaired or replaced for up to 1 year from the original purchase date.
2. In the rare event that a replacement unit is issued, the warranty coverage ends six months following the receipt date of the replacement unit or the remainder of the existing
warranty, whichever is greater. If the unit is replaced, ROVE reserves the right to replace the unit with one of equal or greater value.
Our Customer Service/Product Specialists are available to provide all the warranty service options available to you, including the possibility of upgrading to our VIP Warranty
Service Options for select product categories:
1. Normal wear and tear of wearable parts such as foam filters, HEPA filters, pads etc., which require regular maintenance and/or replacement to ensure the proper functioning of
your unit are not covered by this warranty.
2. Any unit that has been tampered with or used for commercial purposes.
3. WiiRobot (ROVE) will cover the cost for the customer to send in the unit to us for repair or replacement.
4. Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
5. Consequential and incidental damages.
6. Defects caused by or resulting from damages from shipping or from repairs, service or alteration to the product or any of its parts which have been performed by a repair person
not authorized by ROVE.
7. Products purchased, used or operated outside of North America. Problems with your unit / How to get service If your appliance fails to operate properly while in use under normal
household conditions within the warranty period, please send us email rove.
@beaninformationlogistics.com for product care/maintenance self-help.
8. Our Customer Service and product specialists are also available at 1- 888-737-9984 to assist with product support and warranty service options.
Need Assistance?
Call1- 888-737-9984 to have a Customer Service specialist assist you or to initiate ta warranty claim. Return and Packing Instruction information will be provided at that
time.
