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3.  HOW TO...

3.1  HOW TO TOP-UP THE SYSTEM 

PRESSURE

The system pressure must be checked periodically to ensure 

the correct operation of the boiler. The system pressure is 

shown at the top of the LCD display or can be read on the 

gauge located on the underside of the appliance. When the 

boiler is at room temperature, the system pressure should be 

approximately 1.0 bar. 

If the pressure requires ‘topping-up’ use the following instructions 

as a guide.

-  Locate  the  filling  valve  connections  (usually  beneath  the 

boiler, see fig. 1).

-  Attach the filling loop to both connections.

-  Open the filling valve slowly until you hear water entering the 

system.

-  Close the filling valve when the pressure gauge (on the boiler) 

reads between 1 and 1.5 BAR.

-  Remove the filling loop from the connections.

3.2  HOW TO RESET THE APPLIANCE

Reset function

In order to reset the boiler’s operation in the event of a fault, 

it is necessary to access the fault description screen. If the 

lockout is of a non-volatile type that requires a reset procedure, 

this will be indicated on the screen, and can be carried out by 

pressing the 

“ok” 

button on the REC10H.

E020

LIMIT THERMOSTAT

PRESS OK RESET

At this point, if the correct operating conditions have been 

restored, the boiler will restart automatically.

If the attempts to reset the fault do not restore the boiler’s 

functionality, please contact your local Customer Support 

Service.

Up to a maximum of 3 reset attempts can be made using 

the REC10CH.  In case of all the attempts are exhausted 

the definitive fault E099 occurs on the display.  After  these 

operations the machine must be disconnected from the power 

supply to reset the number of attempts available.

 

b

If the attempts to reset the fault do not restore the 

boiler’s functionality, please contact your local Customer 

Support Service.

E020

LIMIT THERMOSTAT 

REC10 ATTEMPTS EXHAUSTED

3.3  HOW TO SHUT DOWN THE SYSTEM FOR 

SHORT PERIODS

If necessary the boiler status can be switched to the OFF 

position during short periods of absence.

BOILER

OFF

WINTER

Provided that the electrical and gas supplies remain switched 

ON to the appliance, the following frost-protection functions 

will remain active in order to protect the appliance:

heating frost-protection:

 this function is activated if the 

temperature measured by the flow sensor drops below 5°C. 

A heat request is generated in this phase with the ignition of 

the burner at minimum output, which is maintained until the 

outlet water temperature reaches 35° C;

DHW frost-protection:

 the function starts if the temperature 

measured by the DHW sensor falls below 5°C. A heat request 

is generated in this phase with the ignition of the burner at 

minimum output, which is maintained until the outlet water 

temperature reaches 55° C.

 

b

The activation of the FROST-PROTECTION function 

is indicated by a scrolling message at the base of the 

REC10H display.

pump anti-blocking:

  the circulating pump is energised 

for a 30-second period if it remains inactive for more than 

24-hours.

3.4  HOW TO SHUT DOWN THE SYSTEM FOR 

LONG PERIODS 

If the boiler will not be in used for a prolonged period of time, 

the following operations must be carried out:

 - switch the boiler to OFF 

 - isolate the appliance from the gas and electricity supplies.

In this case, the frost-protection and anti-blocking systems 

are deactivated. Drain both the heating and domestic water 

systems to avoid any risk of freezing.

BOILER

OFF

WINTER

ON

OFF

3.5  HOW TO CARE FOR THE APPLIANCE 

To clean the outer casing use only a clean damp cloth. Do not 

use any scourers or abrasive cleaners.

control 

valve

temporary 

connection

control 

valve

supply pipe

double 

check valve

flow/return 

pipe

Fig. 1

4.  WHAT IF...

4.1  WHAT IF I SUSPECT A GAS LEAK

If you suspect a gas leak, turn off the gas supply at the gas 

meter and contact your installer or local gas supplier. If you 

require further advice please contact your nearest Vokèra office.

4.2  WHAT IF I HAVE FREQUENTLY TO TOP-

UP THE SYSTEM

If the system regularly requires topping-up, it may be indicative 

of a leak. Please contact your installer and ask him to inspect 

the system.

4.3  WHAT IF THE APPLIANCE IS DUE ITS 

ANNUAL SERVICE 

Advice for tenants only

Your landlord should arrange for servicing.

Advice for homeowners

Please contact Vokèra Customer Service 

(0844 3910999 (UK) 

or 056 7755057 (ROI)

 if you would prefer a Vokèra service 

engineer or agent to service your appliance. Alternatively your 

local GAS SAFE registered engineer may be able to service 

the appliance for you.

4.4  WHAT IF I NEED TO CALL AN ENGINEER

If you think your boiler may have developed a fault, please contact 

your installer or Vokèra Customer Services 

(0844 3910999 (UK) 

or 056 7755057 (ROI)

 have all your details to hand including 

full address and postcode, relevant contact numbers, and your 

appliance log book. It is a requirement of your warranty terms 

& conditions that your Benchmark logbook has been filled out 

correctly and is fully up to date.

Summary of Contents for 41-364-13

Page 1: ...d member of the Benchmark scheme which aims to improve the standards of installation and commissioning of domestic hot water systems in the UK UNICA MAX 20S NG G C N 41 364 13 UNICA MAX 30S NG G C N 4...

Page 2: ...s 1 2 ELECTRICAL SUPPLY Please ensure that this appliance has been properly connected to the electrical supply by means of a double pole isolator or un switched socket and that the correct size of fus...

Page 3: ...shing This icon indicates that the circuit for domestic hot water production is enabled When a domestic hot water request is in progress the icon flashes default value parameter water tank type 0 If w...

Page 4: ...OP TIME 20 00 00 00 23 59 USER only if NIGHT REDUCTION active 1 MENU DEFAULT VALUE FACTORY SET MINIMUM VALUE MAXIMUM VALUE ACCESS LEVEL NOTES MENU SETTINGS USER TIME DATE USER DAYLIGHT SAVINGS TIME FU...

Page 5: ...essing the ok and back keys it will be possible to select the other zones in this sequence only if added and configured with the REC10 H PLANT MAIN ZONE ZONE 1 ZONE 2 The TIME AND DATE DAYLIGHT SAVING...

Page 6: ...and confirm Once the selection is confirmed the display returns to the SET screen If the selection is cancelled or the back key is pressed you return to the previous SET screen SET HEATING 78 0 C SET...

Page 7: ...t time is replaced with the boiler flow temperature and turns on the icon concerning the type of request in progress A system efficiency indicator is also displayed at the top of the screen HIGH EFFIC...

Page 8: ...er to confirm that the operation has been completed successfully the display will show the table with the selected time frame flashing just before deleting it from the table START MAIN THURSDAY ARE YO...

Page 9: ...l E090 fault flue gases probe flue gases overtemperature probe temporary final E091 clean primary heat exchanger temporary E099 reset attempts exhausted boiler blocked definitive not resettable water...

Page 10: ...phase with the ignition of the burner at minimum output which is maintained until the outlet water temperature reaches 35 C DHW frost protection the function starts if the temperature measured by the...

Page 11: ...ous horizontal or vertical applications These appliances are designed for use with a sealed system only consequently they are not intended for use on open vented systems This booklet is an integral pa...

Page 12: ...abled Ignitionissensedbytheelectroniccircuittoensureflamestability at the burner Once successful ignition has been achieved the electronic circuitry increases the gas rate to 75 for a period of 15minu...

Page 13: ...ance for the insertion of a FGA probe This can be reduced to 4mm if a removal panel enables the required 100mm When installed in a cupboard this dimension can be reduced to 4mm provided that the requi...

Page 14: ...ime P4 19 5 31 2 kW At 30 of rated heat output and low temperature regime P1 6 5 10 5 kW Useful efficiency At rated heat output and high temperature regime 4 87 8 87 9 At 30 of rated heat output and l...

Page 15: ...CULATOR WITH CONSTANT T MODE 2 DUTY CYCLE PUMP 40 In this mode the installer sets the T value to be maintained between flow and return e g by entering a value 10 the circu lator speed will change to o...

Page 16: ...ning in the car port into the building 1200 mm M Vertically from a terminal on the same wall 1500 mm N Horizontally from a terminal on the same wall 300 mm P From a structure to the side of the vertic...

Page 17: ...ne the number 1 or 2 is flashing Only if heat pump is present This icon indicates that cooling is active in the SUMMER state If a cooling request from the main zone is in progress the icon is flashing...

Page 18: ...he signal on the main screen corresponds to the highest priority in the following ascending order Grey Green Yellow and Red The configuration MENU is organised with a multi access level tree structure...

Page 19: ...I PROPORTIONAL 5 0 99 SERVICE only mixing zones with ACTUATION BE16 PI INTEGRAL 10 0 99 SERVICE only mixing zones with ACTUATION BE16 VALVE RUN 120 sec 0 sec 120 sec SERVICE only mixing zones with ACT...

Page 20: ...IENT PROBE or REC10CH AMBIENT INFLUENCE 10 0 20 INSTALLER if request type AMBIENT PROBE or REC10CH OFFSET 20 C 20 C 40 C INSTALLER if request type AMBIENT PROBE or REC10CH COOLING 18 C 4 C 20 C INSTAL...

Page 21: ...SABLE COOLING FUNCTION NOT ACTIVE FUNCTION ACTIVE FUNCTION NOT ACTIVE INSTALLER USE FOR DHW DON TUSE FOR DHW DHW FUNCTION NOT ACTIVE DHW FUNCTION ACTIVE DHW FUNCTION NOT ACTIVE INSTALLER if BE17 prese...

Page 22: ...E FUNCTION INSTALLER ACTIVATE FUNCTION INSTALLER FUNCTION SETTINGS SERVICE TFMIN 20 C 15 C 30 C SERVICE TFMAX 35 C 30 C 55 C SERVICE COMBUSTION MONITORING SERVICE GAS TYPE NATURAL GAS NATURAL GAS LPG...

Page 23: ...CH TIMERS DHW THERMOSTAT PARAMETERS INSTALLER PUMP DUTY CYCLE INSTALLATION WEATHER COMPENSATION RANGE RATED TECHNICAL INSTALLER PARAMETERS CALIBRATION 8 FRI 09 04 2021 12 17 MENU INFO SET AIR PURGING...

Page 24: ...rves more than one appliance it must be ensured that an adequate supply is maintained to each appliance when they are in use at the same time NOTE It is recognised that pressure loss through the gas c...

Page 25: ...S 813 4A 1 RELATED DOCUMENTS The installation of this boiler must be in accordance with the relevant requirements of the local building regulations the current ETCI National Rules for Electrical Insta...

Page 26: ...provided see fig 6 You shouldensurethismethodoffillingcomplieswiththelocalwater authority regulations 4A 6 7 LOW PRESSURE SEALED SYSTEM An alternative method of filling the system would be from an in...

Page 27: ...ystem or download the instructions from the Vokera website The appliance flue outlet elbow can be rotated through 360 on its vertical axis In addition the flue may be extended from the outlet elbow in...

Page 28: ...hat all seals are located properly You must ensure that the entire flue system is properly supported and connected Seal the flue assembly to the wall using cement or a suitable alternative that will p...

Page 29: ...hers before tightening the valve to the appliance NOTE It will be necessary to hold the valve with one spanner whilst tightening with another Gas cock C H flow valve C H return valve Fig 20 5 6 1 GAS...

Page 30: ...ust be 3 core flexible sized 0 75mm to BS 6500 or equivalent Wiring to the appliance must be rated for operation in contact with surfaces up to 90 C ModBus 485 Connection CE4 Carry out the connections...

Page 31: ...e the fly lead with an alternative method of connection to the electrical supply 5 7 3 CONNECTING A 230V SUPPLY TO THE APPLIANCE PCB WARNING Isolate the appliance from the electrical supply before car...

Page 32: ...AND DATE Navigate with the keys to set the values 12 17 ENTER TIME AND DATE TIME DATE USE THE ARROWS TO MODIFY 18 11 2013 Note it is possible to change the TIME and DATE DAYLIGHT SAVINGS TIME setting...

Page 33: ...tantaneously interrupted 6 2 2 CONFIGURATION OF THE ZONE It is possible to customise the management of the heating zone by accessing the ZONES MANAGER menu Access to menu TECHNICAL INSTALLATION ZONES...

Page 34: ...N OFF timings for each day of the week operating mode AUTO if necessary the default heating schedule can be changed according to the User s needs Refer to 2 10 TIME SCHEDULE User section for detailed...

Page 35: ...ot produce a switch off but a reduction parallel translation of the climatic curve on NIGHT level 16 C Also in this case the user can indirectly modify the value of the HEATING setpoint inserting once...

Page 36: ...alue within the range 40 C 80 5 C for high temperature systems or 20 C 45 C for low temperature systems default is high temperature DHW SET HEATING 6 5 ADJUSTING THE HEATING WATER TEMPERATURE WITH AN...

Page 37: ...the table on the side Accessing the INFO menu from the main page of the REC10 it is possible to display the TIME FUNC SCREED HEATING value regarding the number of hours since the start of the function...

Page 38: ...present Reset function In order to reset the boiler s operation in the event of a fault it is necessary to access the fault description screen If the lockout is of a non volatile type that requires a...

Page 39: ...rm E097 iono alarm E085 combustion fault high CO These are temporary alarms that if they occur several times in an hour they become definitive the last error to occur is displayed and is followed by a...

Page 40: ...lectronics boards AKM and REC 10 MASTER will require the re programming of these parameters Set SERVICE password Select TECHNICAL COMBUSTION MONITORING AIR PURGING CYCLE PARAMETERS EXHAUST PROBE RESET...

Page 41: ...f replacement it is necessary to always ensure that it is correctly positioned and to strictly observe the reference shown in the figure detector electrode ionisation sensor flame ignition electrode a...

Page 42: ...ct the internal components and electrical wiring for any defect or deterioration 4 Visually check for any dirt or debris within the condensate trap the trap is translucent and can be checked visually...

Page 43: ...nt hysterisis the burner will re light NOTE Ifburnerignitionisnotdetectedatthefirstattempt theappliance will repeat the ignition sequence another two times 3 times in total before going to lockout Whe...

Page 44: ...continuity 8 7 APPLIANCE STATUS AND FAULT CODES When the boiler detects a temporary fault condition the appropriate code is shown If when the fault is final the pump will perform 30 to 60 second post...

Page 45: ...iance The UNICA MAX S system boilers incorporate an internal relay that enables a direct switched 230v supply to be used to generate a heating or hot water request from an external control system such...

Page 46: ...T Pressure transducer MOD Modulator F Lv Fan signal control M GREY BROWN BLUE ORANGE ORANGE BLUE BROWN GREY M N L 230 V Fuse 3 AMP NO NC COM NO NC COM ROOM THERMOSTAT CYLINDER THERMOSTAT M NO NC COM...

Page 47: ...SC2 blue S E brown yellow green N F X6 3 1 red 24 Vdc yellow B orange A black red 24 Vdc yellow B orange A black REC black orange A yellow B red 24 Vdc A B CE4 removable connector positioned under she...

Page 48: ...E password 3 Select TECHNICAL COMBUSTION MONITORING GAS TYPE LPG ERROR HISTORY EXHAUST PROBE RESET AIR PURGING CYCLE PARAMETERS COMBUSTION MONITORING SERVICE TECHNICAL BOILER TYPE COMBUSTION OFFSET GA...

Page 49: ...h section 7 3 set boiler to operate at minimum rate to minimum load condition Allow sufficient time for combustion to stabilise YES I Is s C CO O 3 35 50 0p pp pm m a an nd d C CO O C CO O2 2 r ra at...

Page 50: ...turers recommendations at least annually This must be carried out by a competent Gas Safe registered engineer The service details should be recorded on the Benchmark Service and Interim Boiler Work Re...

Page 51: ...no what is the maximum central heating output selected kW Dynamic gas inlet pressure mbar C Central heating return temperature C System correctly balanced rebalanced Yes COMBINATION BOILERS ONLY Is t...

Page 52: ...eer name Company name Telephone No Gas Safe registration No Max rate CO ppm CO CO CO Min rate CO ppm CO CO CO undertaken in accordance with manufacturers instructions and readings are correct yes Gas...

Page 53: ...eer name Company name Telephone No Gas Safe registration No Max rate CO ppm CO CO CO Min rate CO ppm CO CO CO undertaken in accordance with manufacturers instructions and readings are correct yes Gas...

Page 54: ...missioning sheet RGII Installation Certificate ROI the warranty will commence from the date of manufacture as detailed on the appliance data plate 6 To qualify for the full term of warranty the boiler...

Page 55: ...dhered to f To any other costs or expenses caused by or arising as a result of the breakdown of a Vok ra Boiler g To any costs incurred during delays in fixing reported faults 10 We reserve the right...

Page 56: ...Ireland West Court Callan Co Kilkenny T 056 7755057 F 056 7755060 Vok ra Limited reserve the right to change specification without prior notice Consumers statutory rights are not affected Company Reg...

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