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Warranty & Service
Media Numerics Ltd. Limited Warranty
Media Numerics Ltd. warrants RockNet products against defects in materials and workmanship for a
period of t wo years from the date of t he original retail purchase. This warranty does not apply if t he
equipment has been damaged due to misuse, abuse, accident, or problems with electrical power. The
warranty also does not apply if the product has been modified in any way, or if the product serial num-
ber has been damaged, modified, or removed.
How to get Service
If a defect is discovered, first write or call your local dealer or distributor to obtain a Return Merchan-
dise Authorization (RMA ) number. No service will be performed on any product returned without prior
authorization. Media Numerics Ltd. will, at its discretion, repair or replace the product at no charge to
you. The product must be returned during the warranty period, with transportation charges prepaid to
your local dealer or distributor. You must use the product’s original packing materials for shipment.
Shipments should be insured for the value of the product. Include your name, address, phone number,
description of the problem, and copy of the original bill of sale with the shipment. The Return Mer-
chandise Aut horization (RMA) number should be written on the outside of the box.
Limitation of Warranty
THIS LIMITE D WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHE R
RIGHTS, WHICH VARY FROM S TA TE TO S TA TE (OR JURISDICTION TO JURISDICTION). MEDIA
NUME RICS’ RESPONS IBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITE D
TO REPAIR AND REPLA CEMENT AS SET FORTH IN THIS LIMITE D WARRA NTY S TA TEMENT.
ALL E XP RESS AND IMP LIE D WARRA NTIES FOR THE P RODUCT, INCLUDING BUT NOT LIMITE D
TO ANY IMPLIE D WARRA NTIES OF MERCHA NTABILITY AND FITNESS FOR A PARTICULA R
PURPOSE, ARE LIMITE D IN DURA TION TO THE WARRA NTY PERIOD SE T FORTH ABOVE. NO
WARRANTIES, WHE THE R E XP RESS OR IMPLIED, WILL APPLY AFTE R SUCH PERIOD.
MEDIA NUMERICS LTD. DOES NOT A CCEP T LIABILITY BEYOND THE REMEDIES SE T FORTH
IN THIS LIMITE D WARRANTY DOCUME NT. MEDIA NUME RICS’ LIABILITY IS LIMITED TO THE
REPAIR OR REPLACEME NT, AT OUR OP TION, OF ANY DEFECTIVE PRODUCT, AND SHA LL IN
NO EVENT INCLUDE INCIDE NTAL OR CONSEQUE NTIAL DAMA GES OF ANY KIND.
SOME S TA TES DO NOT ALLOW E XCLUSIONS OR LIMITA TION OF IMPLIE D WARRANTIES OR
LIAB ILITY FOR INCIDENTA L OR CONSEQUENTIA L DAMA GES, SO THE ABOVE LIMITA TIONS
MAY NOT APPLY TO YOU.
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